Press release:
“Customer Service that Wins Sales” will be the subject of a small business workshop to be hosted the Genesee County Chamber of Commerce on Nov. 17.
“Customer service is still the king even in the age of the Internet and online reviews,” said Tom Turnbull, Chamber president. “In this workshop, participants will learn tips to better serve the customer, how to win new customers with customer service and how to increase loyalty and repeat purchases.”
This workshop will be held at the new p.w. minor, 3 Treadeasy Drive in the Industrial Park, Batavia. The session will run from 7:30 to 9 a.m. Cost for non-Chamber members is $10 for each attendee. Chamber members may attend free of charge.
This is the last in a series of business workshops for 2015 held in conjunction with the United States Small Business Administration and the Genesee County Chamber of Commerce. A new schedule of workshops for 2016 will be announced at this workshop.
The workshops are open to all Chamber and non-Chamber businesses and their employees and will offer expert advice from experienced business professionals designed to help small businesses succeed and grow.
To reserve a seat in any workshop or for more information, contact Kelly Bermingham at 585-343-7440 or by e-mail at kbermingham@geneseeny.com.
