There are few easy decisions when it comes to getting a new kitchen for your home and Mike Adams said understanding how taxing the process can be is why Kreative Design Kitchen & Bath is now its its 20th year of business.
"I think there are several reasons we've made it 20 years," Adams said. "First we are very patient. Kitchen planning takes time and you have to allow your customers to make decisions at their pace. Second, we have great employees that treat our business as their own. Third, we have very good product lines which we have been working with for almost the entire 20 years."
Mike and Debbie Adams opened Kreative Design in Batavia in 1993 and have been running the business together every day since.
It's a rewarding line of work, Mike Adams said. A new kitchen is a big decision for a customer, but it's also often a dream come true.
"I really think seeing customers 100-percent satisfied is very rewarding," Adams said. "A kitchen remodel is quite involved and can be very stressful on the customer, so seeing that satisfaction at the completion is very rewarding."
Last year, Mike and Debbie moved their business to a larger location in a building they now own at 5582 E. Main Road, Batavia. The larger showroom allows them to better display their products from Omega and Diamond.
The move has worked out very well for Kreative Design, Adams said.