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Weary traveler thanks staff at travel center for calm, warmth, and rest during the storm

By Howard B. Owens

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Amber M. King of Rochester was quite impressed by how well the management of Dennys at the Flying J in Pembroke treated stranded motorist during the blizzard on Friday and Saturday.

"I was stranded there for two days after trying to get back to Rochester," she told The Batavian in an email. "There were more than 150 people sitting inside at any given time from New Hampshire, Nova Scotia, Toronto,  Queens, Pennsylvania and many other locations. They provided us with a place to eat, stay warm, to close our eyes for a bit or use the bathroom.

"The staff at both places busted their butts to help in any way they could, but mostly to keep us safe."

She said many in the group tried to repay the kindness by helping with dishes, clearing tables, taking out trash and keeping the coffee flowing.

"I'm grateful to them all; many of us are," she said.

She sent us the info so the staff could receive a public "thank you." 

"A few of their names are Juanita, Jenni, Johnny from Denny's and Todd at the Flying J, Nikki and all the other crew," she said. "They kept the pumps cleared so we could always get gas to keep cars running so we could sleep. The sidewalks cleared so we could get in and out. They were even pet-friendly so the doggies wouldn't freeze. There were maybe 10 employees running the whole place, and they did a great job."

Submitted photos.

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