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Mallory Diefenbach hired as new Communications Manager at ARC

By Press Release

Press Release:

For the past seven years her byline has been seen hundreds of times on local news stories. Now Mallory Diefenbach will be serving the GLOW community in a different capacity as the communications manager/grant writer at Arc GLOW.

A native of Eden, Diefenbach has been living in Batavia and growing a part of the community as she worked as a reporter. Prior to moving to Batavia, she worked as a reporter for The Post-Journal in Jamestown. Together, she has a decade’s worth of writing experience and community engagement.

“I’m so excited to be part of Arc GLOW, and bring attention to empowering individuals with disabilities in our community,” Diefenbach said. “I’m grateful for the opportunity, and I’m glad to serve those who might need help to make sure their voices are heard.”

“Mallory is a great addition to the Arc GLOW’s family—her knowledge of the GLOW region is so valuable to this agency. We are excited for Mallory to be part of this exciting time as we enter our second year since the merger” said Lisa Bors, director of public relations for Arc GLOW. 

Diefenbach has a bachelor of arts in journalism and mass communication from St. Bonaventure
University, and has a double major in history. 

Arc GLOW is a merger of The Arc of Livingston-Wyoming and Arc of Genesee Orleans, becoming an official four-county chapter in October 2021. The four-county service area covers roughly 2,400 square miles - geographically, the largest Arc chapter in New York state. Arc GLOW is a private, nonprofit organization founded by parents and friends of people with developmental and intellectual disabilities. Their mission is to empower and support people of all ages with a broad spectrum of emotional, intellectual and developmental disabilities.

This week is National Infant Immunization Week

By Press Release

Press Release:

April 24-30 is National Infant Immunization Week (NIIW). National Infant Immunization Week is observed yearly and highlights the importance of protecting children from birth to two years of age from serious childhood diseases.

As a parent, you want to protect your little one from harm. Vaccines, which are among the most worthwhile and successful public health tools, have significantly reduced infant deaths and disability caused by 14 preventable diseases like measles, whooping cough, chickenpox and polio.

According to the Center for Disease Control and Prevention (CDC), among children born from 1994-2018, vaccinations will prevent an estimated 936,000 early deaths, 8 million hospitalizations, and 419 million illnesses.

GO Health encourages parents to make sure their children are up-to-date on their routine vaccinations. “Children who may have missed or skipped vaccinations may be at an increased risk of diseases, which can be serious,” stated Paul Pettit, Public Health Director for Genesee and Orleans County Health Departments (GO Health). “It is important to stay on track with well-child visits and recommended vaccination schedules. Please check with your healthcare provider to make sure your children are up to date on their routine vaccinations.”

For more information about vaccines and the diseases they prevent, visit these
resources:

  • Child and Adolescent Immunization Schedule https://www.cdc.gov/vaccines/schedules/hcp/imz/child-adolescent.html
  • Vaccines for Your Children https://www.cdc.gov/vaccines/parents/
  • The American Academy of Pediatrics’ Parenting Website https://www.healthychildren.org

For more information on GO Health’s Immunization Clinics, visit GOHealthNY.org You can also contact your respective health department:

  • Genesee County: (585) 344-2580 x5555 or Health@co.genesee.ny.us
  • Orleans County:  (585) 589-3278 or OCPublicHealth@orleanscountyny.gov

Boy Scouts of America based in Buffalo and Oakfield to merge

By Press Release

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Press Release:

The Greater Niagara Frontier Council, Boy Scouts of America based in Buffalo and the Iroquois Trail Council, Boy Scouts of America based in Oakfield announced today that they will be merging as of May 1 to form the new Western New York Scout Council Inc., Boy Scouts of America. 

“This is an exciting time for Scouting in WNY as we bring together the best of what both councils have to offer to better serve young people, families, and the community. Our councils have been working together for generations and this solidifies that partnership. Combining ensures that we continue to provide world-class program experiences for our Scouts long into the future,” said Gary Decker, Scout Executive & CEO of the Greater Niagara Frontier Council.

“The combined strengths of our staff, volunteer leaders, and camp properties ensures that we’re uniquely prepared to deliver life-changing educational and character-building programs to young people and families across the entirety of Western New York,” added Jim McMullen, Scout executive and CEO of the Iroquois Trail Council.

The newly combined council will serve youth from all of Erie, Niagara, Genesee, Orleans, and Wyoming Counties, and most of Livingston County in Western New York and offer many benefits, including:  

  • Improved program opportunities
  • Better support for volunteer leaders
  • A larger membership base to support a wider variety of events and activities
  • Greater financial sustainability
  • Two fully operational camp properties

The WNY Scout Council will continue to operate two Scout service centers in Cheektowaga and Oakfield. The council will also operate two scout camps: Camp Scouthaven, in Freedom, and Camp Sam Wood in Portageville. Gary A. Decker, current Scout executive and CEO of the Greater Niagara Frontier Council, will serve as the Scout Executive & CEO of the newly formed Council and James C. McMullen, current Scout Executive & CEO of the Iroquois Trail Council will serve as the deputy Scout executive and COO.

About Greater Niagara Frontier Council, BSA - The Greater Niagara Frontier Council, Boy Scouts of America serves more than 5,000 Scouts and Adult Volunteers in Erie County and the western third of Niagara County. The Council provides educational programs for boys and girls aged 5 to 20 to build character, to train in the responsibilities of participating citizenship, and to develop personal fitness. The Scouting program in WNY has served more than half a million members since its incorporation in 1910. More information about the council is available at www.wnyscouting.org.

About Iroquois Trail Council, BSA - The Iroquois Trail Council, Boy Scouts of America serves more than 1,500 Scouts and Adult Volunteers in Eastern Niagara, Genesee, Orleans, Wyoming, and Livingston counties in Western New York. With offices in Oakfield, the council operates three districts across the five-county service area. More information about the council is available at www.itcbsa.org

Photo: File photo by Howard Owens. From 2022, Luke Geiger, Nicholas Grover, Aidan Clark, take the Eagle Scout oath, administered by Eagle Scout Thomas Ognibene.

Crime Victims' Rights Week: Breaking the cycle of abuse takes awareness and support

By Howard B. Owens

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Police officers are often in a position to first pick up on the signs of domestic abuse, and they sometimes deal with people in the most difficult times of their lives. 

So after a talk at Genesee Community College by author Janine Latus, who suffered a string of domestic abuse traumas in her life, The Batavian spoke to local law enforcement officers about the role of cops in breaking the cycle of abuse.

It takes empathy, awareness, and the knowledge of resources available in the community for police officers to play a role in stopping domestic violence, said Shawn Heubusch, chief of the Batavia Police Department, and Brian Frieday, chief deputy for road patrol at the Genesee County Sheriff's Office.

Heubusch said officers need to bring empathy to every call they answer.

"You have to remember that it could be somebody's worst day," Heubusch said. "Whether it's the second time you've seen them or the very first time that you've seen them, just be understanding of what people are going through. Not everybody deals with things the same way that we do."

Frieday said that one pitfall of the job in dealing with so much trauma is that an officer can become dissociated from the feelings of a crime victim, whether it's a domestic situation or a petit larceny or an accident. 

"It's called an accident, but it's really a crash, and that might be the biggest thing in the world to that person on that particular day," Frieday said. "And it might last longer, so we try relaying to younger officers that (this incident)  could have lasting effects. It might be the only thing in their life that happened or it might be a lot deeper than what we perceive."

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Heubusch and Frieday were at GCC for a Crime Victims' Rights Week seminar, where Latus was the keynote speaker.  Latus wrote If I'm Missing or Dead: A Sister's Story of Love, Murder and Liberation, which is as much about her murder of the author's sister by a boyfriend as it is about her own life.  Latus was the victim of multiple abusive men. 

Focus on victims
The first takeaway Heubusch and Frieday had after the talk was always to keep the victim in mind, which brought to mind immediately the struggles police officers are facing because of bail reform.

"The victims are underrepresented at this point," Heubusch said.

Frieday agreed.

"The focus should be on the victims," Frieday said. "They're the ones who are suffering the consequences, suffering the losses, based on whatever crime or action the defendant or suspect did to them, whether it's financial or physical. The focus has gotten turned around to the wrong side."

Under the current bail laws, if there is a human victim of a crime, an officer can bring the suspect in front of a judge for arraignment, and a judge can issue an order of protection, but except for a very few circumstances, the judge cannot order the defendant held in jail.

"We've had instances where we've seen that person leave court, walk to the house, violate the order of protection, sometimes, through an assault," Heubusch said.

Signs of abuse
Latus talked about noticing the subtle signs of abuse.  She used the example of a talk she gave where a young man asked a question, and she answered it. After the talk, the young man came up to her and told her why he was wearing long sleeves.  When his girlfriend fought with him, she would drag her fingernails down his arms and cut him.  Sometimes he wore hoodies to hide the wounds.  It's little things like that, Latus said, people should watch for in friends and family members that might alert them to possible abuse.

Police officers aren't social workers, but they often come into family situations that could alert them, if not explicitly, perhaps implicitly, to abuse.  That's why it's important for police officers to know about the resources available in the community to assist both victims and perpetrators, Heubusch and Frieday said.

In attendance on Monday were staff members from Genesee Justice, the Child Advocacy Center, as well as professionals who work with sexual assault victims, domestic violence victims, and substance abuse counselors.

"There are avenues that are available in the community that we have access to at least get them to, or at least try to, like one of the early presenters said, the worst they can do is just say no, but we're trying to lead them down paths that could get them to help," Frieday said.

In the schools
Heubusch said one of the early warning systems now available are School Resource Officers. They are in a position to spot problems before crimes are reported.

"Sometimes they're seeing things, or the school is seeing things that we're not necessarily seeing or hasn't risen to the level of an enforcement action or police officers being called to a home, but they're seeing the kids come into the schools day after day with a multitude of issues," Heubusch said. "Again, (they can use those resources) as a clearinghouse to get them to the resources that Chief Deputy Frieday mentioned. There are just so many available to them, and we just have to get them there."

Frieday also said SROs now play an important role in identifying potential domestic abuse.

"They see the kids on a day-to-day basis," Frieday said. "They see trends in their behavior, or, you know, differences in absences, truancy, and everything like that, that they can have those talks. A lot of times, it's in conjunction with the school, but they can get out ahead of that sometimes and tell them, 'Hey, you're on a bad path. I've seen this. What can we do to help?'"

Domestic abuse is known to elevate over time, or certainly not end without intervention but officers also must be careful about how they approach a topic that can be sensitive for victims.

"When it comes to victim blaming, we have to be very careful when we try to tell a domestic violence victim that potentially you're going down a bad path and you are going to be hurt if you don't do X, Y or Z," Heubusch said. "We have to be careful because we're not a judge, judging that person. We don't want to feel that person to feel judged. But we want to relay to them that there are services that can help them. We absolutely have a role to play in that, especially when it comes to the suspects, identifying what they're doing, holding them accountable, or doing our best to hold them accountable, and advising them that this is not going to make your life easier."

A history of abuse
For Latus, her bad path started when she was young, working as a babysitter, when she was abused by a part-time teacher.  Then while working in a hospital, she got involved with a medical student, a wealthy young man.

She learned one Thanksgiving that his father was abusive and told herself, she needed to be there for him, then, on a ski vacation, she said the wrong thing, and her boyfriend punched her in the face, in the ribs, and kicked her while she was on the ground. Then blamed her for making him do it.

Her sister was her moral support, but Latus didn't want to cost her boyfriend his medical career, so at her sister's suggestion, she contacted another doctor she knew. He came to her house and nursed her broken nose and broken ribs.  He was caring and attentive.  They fell in love. He was married and eventually left his wife for her.

Her husband was controlling and jealous, and threatening.  She told stories of the creepy things he did and how she blamed herself.  Eventually, her sister helped her leave him.

Her sister found a man. A cowboy.  She worked. He didn't.  It turns out he had a criminal record.  The sister bought him everything he needed to become a painting contractor.  She always portrayed her relationship with her man as happy and loving. 

Then she disappeared.

Eventually, authorities found a note taped under her desk, written 10 weeks before she disappeared, that began, "If I'm ever missing or dead," and pointed law enforcement to her abuser, her boyfriend.  Her body was found at a construction site wrapped in a painter's tarp, and her boyfriend served 20 years in prison for her murder.

Latus said she wrote the book to encourage people who are abused or know about abuse to speak up.

Avoiding abuse
"If I didn't pretend everything was perfect, my sister would not have had to pretend everything was perfect," Latus said. "I wrote this book to save other angels."

She shared some things abusers do:

  • They use coercion to obtain sex.
  • They use financial resources to exercise control.
  • They use social media to isolate victims (such as sending messages to friends using their partner's account to say things like, "I hate you.").
  • They use mobile devices to track partners.
  • They use technology to make the other person feel stupid and unworthy.

"None of those things raise a bruise," she said.

During the Q&A at the end, she was asked if the man who first abused her was ever arrested. She said authorities learned he had multiple victims around the time she was abused, but because he never penetrated, by the time the crimes were uncovered, the statute of limitations had run out.  She asked a former classmate as a result of that investigation, if there were any other "creepers" in town.  The former classmate said, "Yes, your father."

Research has shown that people tend to pick partners who are like former partners.  Asked how people can break the cycle of abusive partners that Latus seemed to grow through, she said if you leave an abusive relationship, don't get involved in a new relationship right away.

"I absolutely recommend what I call a dating sabbatical," Latus said. "Take time off. Don't go to the next person to save you from this. Stay by yourself. Go to dinner by yourself. Make friends, go to movies, discover that you're great all by yourself, that you're comfortable and happy. Embrace the view that you are the best company you've ever had. And then the person you're going to be attracted to and appreciate and attract to you is probably going to be healthy, happy and whole, too. If you're insecure, you are going to attract an insecure person who is going to exploit you. If you are solid in yourself, then the person you're going to choose is far more likely to be healthy."

Photos by Howard Owens.

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City to sell two mall parcels to downtown entrepreneur

By Joanne Beck

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Derek Geib, entrepreneur, property owner and president of the Business Improvement District, has been a tight-lipped businessman.

He didn’t have much to say when voted in as president of the BID while operating successful enterprises with Bourbon & Burger, The Coffee Press and Roman’s, all in downtown Batavia.

Now it appears as though Geib has more ventures on his to-do list, with a proposal to buy parcels 11A and 11B in the City Centre from the city of Batavia.

When reached Monday, Geib would not go on record with any comments about the purchase or his plans for the mall property. He wouldn’t even give a hint about what type of business might be going into the space formerly occupied by Valle Jewelers several years ago.

City management had previously requested permission from City Council for a reassessment of vacant properties, and 11A and B were evaluated to be worth $60,000 as fair market value by Lynne, Murphy & Associates, Inc.

Geib, operating under Geib Estates Corp., agreed to pay the price tag, plus additional expenses. Assistant City Manager Erik Fix recommended that the city “continue to foster development and activity in the Batavia City Centre, a unique downtown asset, and authorize this sale.”

“The property will go onto the tax rolls, and all the appraisal fees and closing costs will be paid by Geib Estates Corp.,” Fix said during City Council’s conference session Monday evening.

The purchase would align with the city’s Downtown Revitalization Initiative, Brownfield Opportunity Area and Strategic plans, Fix said in his memo to City Manager Rachael Tabelski.

Councilman Bob Bialkowski asked about the property’s assessed value and when the sale would actually take place. City Attorney George Van Nest said that a survey and title search will have to be completed first, which “can take a little bit of time.”

“But once that is done, we’ll make arrangements to have a closing and transfer the title,” he said.

Tabelski estimated that it would probably be in the summer, possibly in July. No one had an answer about the assessed value. According to online assessment records, the 2022 full market value is $124,000. For years, it has been sitting unoccupied. 

“Yes, put it back to work, I’m in favor of this,” Bialkowski said.

A resolution will be on the next business meeting agenda for council’s vote.

Photo of former Valle Jewelers property in Batavia City Centre from online assessment website. 

Crime victims encouraged to exercise most important right: talk about it

By Joanne Beck

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Voices of crime victims need to be heard, though they’re often relegated to darkened silence, Theresa Roth says.

“I think that the theme is here, centering on elevating voices, is very, very important because crime often happens in private, behind closed doors,” said Roth, program coordinator for the Justice for Children Advocacy Center, during a recent Genesee County meeting.

The meeting of legislators was to recognize various efforts throughout the county and across the country in April, and this week shines a light on crime victims’ rights.

Legislator Gary Maha read a related  proclamation that states:

WHEREAS, the term victim is more than just a label and has legal standing and protections that go along with it; and

WHEREAS, crime victims’ rights acts passed here in New York and at the federal level guarantee victims the right to meaningfully participate in the criminal justice process; and

WHEREAS, victim service providers, advocates, law enforcement officers, attorneys, and other allied professionals can help survivors find their justice by enforcing these rights; and

WHEREAS, victim service providers and allied professionals can reach more victims through innovative, trauma-informed programs, such as telehealth services and multidisciplinary teams; and

WHEREAS, victim service providers and allied professionals can increase access to victim services and compensation in areas that have been historically underserved, marginalized, and adversely affected by inequality by implementing culturally responsive services; and

WHEREAS, equity and inclusion are fundamental prerequisites to survivor care, and survivor-led services that provide victims with opportunities to share their experiences are essential blueprints for support; and

WHEREAS, National Crime Victims’ Rights Week provides an opportunity to recommit to ensuring that accessible, appropriate, and trauma-informed services are offered to all victims of crime; and

WHEREAS, Genesee County is hereby dedicated to helping crime survivors find their justice by enforcing victims’ rights, expanding access to services, and ensuring equity and inclusion for all. Now, therefore, be it

RESOLVED, that the Genesee County Legislature proclaims the week of April 23-29, 2023 Crime Victims’ Rights Week in Genesee County.

Diana Prinzi of Genesee Justice said that the most important thing her agency can do first is to “let their voices be heard.” And then to take the crucial steps to help victims begin to heal.

“We work with all of our community members trying to make them whole again. And let them know that we care and provide the services they need to repair the harm that was done to them,” she said. “And we appreciate all the community members that assist with that, our other agencies we partner with, multidisciplinary teams we work with. We couldn’t do it alone.”

County Legislator Gary Maha and Diana Prinzi flank Theresa Roth as she talks about the importance of elevating victims' voices during a recent meeting that recognized Crime Victims Rights Week and other efforts that are part of April. Photo by Joanne Beck.

Extra staff helps out to get West Main St. CVS back on track

By Joanne Beck

For at least the time being, CVS Pharmacy in Batavia seems to have caught up with a backlog of prescriptions, satisfying at least one of the customers that an apparent staffing shortage had vexed.

Two days ago, The Batavian published an article about multiple dissatisfied CVS customers due to unfilled prescriptions and a phone system gone awry, and during the weekend, the story reaped more than 120 comments discussing the issue and 15 emails from additional customers.

The Batavian reached out on Friday to corporate spokesperson Amy Thibault, Lead Director of External Communications for CVS Pharmacy, and she said that employees would be pulled from others stores to help shore up the gaps at the West Main Street store.

Thibault responded to The Batavian’s follow-up for an update on Sunday evening.

“Extra team members were brought in over the weekend, and they were able to get caught up on delayed prescriptions and returning voicemails,” Thibault said.

The original article began with Roberta White’s story, and how she struggled to obtain her steroid inhaler for bronchitis, compounded by severe asthma. One of her main questions was, 'What's going on?' She was happy to report this past Sunday that she picked up all of her backed-up scripts.

“They were super thorough, and they filled everything I have been waiting on. They were very nice to me and even had the pharmacist come over to explain meds, which they have never done before,” White said. “There was a new pharmacist, not anyone I had seen before. Never had such great service there.

“Whoever they brought in is doing good, but why was this not an option back when people were hurting for meds desperately?” she said. “It seems to me they failed at recognizing and handling urgent needs.”

CVS is certainly not the only company in a bind to hire more help, as many businesses are on the hunt for employees — from manufacturing line workers and corrections officers to restaurants and some post offices.

One reader emailed a comment that this issue is much more far-reaching than just this one store, and is about a stock and staffing shortage, lack of corporate responsibility, and cutting hours across the board with “all drug stores.”

Yet, there were others that praised particular pharmacies that no one seemed to have an issue with, and insurance programs were often cited as the root of stalled prescriptions. Most people did not fault the store staff, which seemed to be doing the best it could. Some people suggested calling in prescriptions early, and yet scripts often cannot be filled until the date for refill is up; others, such as Michael Tooley, chose the self-advocacy route.

“I also have experienced the same issues, which, as you stated, is not the fault of the local staff at all, but management in failing to maintain and/or replenish diminished/inadequate staffing issues,” he said to The Batavian. “I do commend the local Pharmacists (Joel in particular) for going out of their (his) way to finally communicate with me directly and make an effort at amends through an unexpected gift card.  Of course, this only happened because I was the ‘squeaky wheel’ that happened to get the grease because I emailed their Executive Office [ExecutiveOffice@CVSHealth.com] directly, mostly out of frustration after all other avenues to address the issues had failed to get ANY response.”

After all, it’s not that customers aren’t understanding, as Shannon Ferguson said.

“I’m sure they are all frustrated, but so are the rest of us. We’re all dealing with extra work, shortages, and higher costs for everything,” she said.

While most of the comments were complaints about poor service, lagging prescriptions and inability to reach anyone at the West Main Street CVS by phone, others defended it by stating that it’s not the only pharmacy with such issues; the problems are about upper management and not about store staff; where are additional employees supposed to come from in a small city; and/or that no issues have been experienced.

GO ART! awards state grants to multiple artists and community organizations

By Press Release

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Press release:

On Sat, April 22, GO ART! announced the 2023 Statewide Community Regrant (SCR) Program Grantees at the Hoag Library in Albion.

The Statewide Community Regrant Program was developed by the New York State Council on the Arts (NYSCA) in 1977 in response to a mandate by New York’s Legislature that there be greater local involvement in funding decisions, affecting local non-profit organizations, offering artistic or cultural services and programs, and to ensure New York State’s cultural funding reached every part of the State.  The program is funded statewide, in all 62 counties, and NYSCA funds are regranted by local arts agencies through a transparent peer panel funding process.  Through the Statewide Community Regrant Program GO ART!, NYSCA and the New York State Legislature hope to extend, upgrade and increase the arts and cultural programming in Genesee and Orleans Counties. The goal is to make state arts support available to geographically, economically, and ethnically diverse segments of the state’s population. 

Through the SCR Program, GO ART! awarded a total of $210,000 in regrant funding to 50 artists and organizations for events and programming throughout Genesee and Orleans counties.

The Statewide Community Regrant Program consists of three different grants Reach, Ripple and Spark:

REACH: The GO ART! Community Arts Grants (Reach Grants) provide seed grants to individual artists, collectives and arts organizations for projects and activities that enable Genesee and Orleans County communities to experience and engage with the performing, literary, media, and visual arts. Each year the program supports arts projects, including concerts, performances, public art, exhibitions, screenings, festivals, workshops, readings, and more. 

GENESEE COUNTY REACH GRANTEES:

  • Batavia Business Improvement District - Jackson Square Concert Series - $5000
  • Batavia Concert Band - 2023 Batavia Concert Band Summer Concert Series - $3231
  • Batavia Development Corp - Murals in the Batavia City Centre - $2800
  • Batavia Players, Inc - 2023 Theater Season - $5000
  • Bergen Historical Society - Holiday Mural Panels - $4286
  • Bill & Kay McDonald - Homegrown Concert Series 2023 - $5000
  • Brian Kemp (Batavia Business Improvement District) - TableTop ArtShow - $5000
  • Byron-Bergen Public Library - Enriching lives through the Arts - $4954
  • David Burke (Warrior House of WNY) - The Goose Community Center Indoor Mural - $2500
  • Elba Betterment Committee - EBC Presents Art Around Town (Again) - $5000
  • Friends of the Batavia Peace Garden - Artistic Interpretive Panels - $5000
  • Gillam-Grant Community Center - Community Art Adventure - $4849
  • Genesee Chorale, Inc - Genesee Chorale 2023 Season - $5000
  • Genesee Symphony Orchestra - 2023 Concert Series - $5000
  • GLOW OUT! - 2023  Pride Festival - $4500
  • Haxton Memorial Library - Talented Thursdays - $5000
  • Heather Davis (St. Mark's Episcopal Church) - Opera on the Oatka - $1500
  • Holland Land Office Museum - Guest Speaker & Concert Series - $3500
  • Hollwedel Memorial Public Library - Shake on the Lake Presents William Shakespeare - $5000
  • Michelle Cryer (Friends of the Batavia Peace Garden) - Batavia Water Storage Tank Mural - $2800
  • Oakfield Betterment Committee - Oakfield Labor Daze - $5000
  • St. Mark's Episcopal Church - Music at St. Mark's - $2970
  • Thera Sanchez (Habitat for Humanity) - Batavia's Gold Mural - $3000
  • Warrior House of WNY - Learning Through Art - $5000
  • William Peterson (Batavia Players) - Everyone Has a Story - $5000
  • Woodward Memorial Library - Art All Year ­- $5000

ORLEANS COUNTY REACH GRANTEES:

  • Albion Merchants Association - Concerts on the Canal - $5000
  • Cobblestone Society & Museum - Cobblestone Museum Arts Series for 2023 - $5000
  • Friends of Boxwood Cemetery - Boxwood at Night - $4160
  • Hoag Library - Hoag Music Series - $5000
  • Howard Barry (Community Free Library) - Myron Holley Erie Canal Mural - $5000
  • Lee-Whedon Memorial Library - Finally Fridays! 2023 - $3200
  • Lyndonville Lions Club - I Hear the Music - $5000
  • Orleans County Historical Association – Multidisciplinary Live History Event- $5000 
  • Veronica Morgan - I was a "Hoggee" on the Erie Canal - $5000
  • Vette (Albion Merchant Association) - Albion Summer Concert -$4768
  • Village of Albion - Bridging the Village Music Series - $5000
  • Village of Holley - Concerts at the Canal - $3000
  • Yates Community Library - More than Just Books - $5000

RIPPLE: The GO ART! Individual Artist Commission (Ripple Grant) supports local, artist-initiated activity, and highlights the role of artists as important members of the community. The Commission is for artistic projects with outstanding artistic merit that work within a community setting. 

GENESEE COUNTY RIPPLE GRANTEES:

  • Eric Zwieg - Passenger: A Billion Little Pieces - Postmodern Reflections - $2500
  • David Burke - Harvester Center Hallway Mural - $2500
  • William Schutt - Connecting Hands Connecting Communities - $2500
  • Joshua Lang - On Dreams - $2500

ORLEANS COUNTY RIPPLE GRANTEES:

  • Eric Weatherbee - The Humble Bard Present - $2500

SPARK: The Arts Education Program (Spark Grant) supports arts education projects for youth and/or senior learners. Emphasis is placed on the depth and quality of the creative process through which participants learn about the arts. Projects must focus on the exploration of art and the artistic process.

GENESEE COUNTY SPARK GRANTEES:

  • Genesee County Youth Bureau - Re:Creation (Drawings of Nature) - $3200
  • Strength in Numbers Organization Inc - Strength In Numbers Organization Youth Music Program - $5000
  • Linda Miranda Fix (Batavia Central School District) - #kindness,empathy&you mural - $5000
  • Laura Jackett (Byron-Bergen Public Library) - Art Workshops at the Libraries - $5000

ORLEANS COUNTY SPARK GRANTEES:

  • Patricia Greene (Orleans County Chamber of Commerce) - Art Experiences for Seniors - $5000
  • Judd Sunshine (Lyndonville Central School District) - Erie Canal Songwriting Project - $3300

These grants are made possible by the New York State Council on the Arts with the support of the Office of the Governor and the New York State Legislature.  

Photos by Tom Rivers/Orleans Hub.

Top photo: Gregory Hallock (right), executive director of the Genesee-Orleans Regional Arts Council greets about 75 people during an announcement on Saturday for $210,000 in grants to local arts programs. He is joined at Hoag Library in Albion by Mary Jo Whitman (left), the education and Statewide Community Regrant Program coordinator; and Jodi Fisher (center), the GO ART! administrative assistant.

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GO ART! officials on Saturday presented checks for $210,000 to about 50 different artists, community organizations and municipalities to support cultural programs in 2023. The funding was presented to about 75 people at the Hoag Library in Albion.

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Sara Vacin, executive director of GLOW Out, said a grant will help fund the GLOW Pride Fest on June 9 in Batavia.

Genesee County announces the first countywide Farmland Protection Workshop

By Press Release

Press release:

Genesee County, in collaboration with Genesee Valley Conservancy, Western New York Land Conservancy, and Genesee Land Trust, has announced that the Agricultural & Farmland Protection Board will be accepting pre-applications from landowners interested in being considered for New York State Department of Agriculture & Markets Farmland Protection program or other state and federal farmland protection initiatives that may become available in the future.

The Farmland Protection program buys conservation easements on the State’s most productive farmland.

The program is completely voluntary, and the seller retains ownership of the land and can continue farming the property. However, the land will have permanent restrictions on commercial, residential, and industrial uses.

A workshop will be held on Tuesday, May 2, from 6:30 - 8:30 p.m. at Genesee County Building 2, located at 3837 W Main Street Rd, Batavia, to provide landowners with information about the program. All interested landowners must attend this workshop prior to submitting an application. If any interested landowners cannot attend, contact the County Planning at planning@co.genesee.ny.us or (585) 815-7901 to inquire about making arrangements.

The State Farmland Protection Implementation Grant program reimburses farmers up to 87.5 percent of the value of the development rights on their land. Three land trusts serve Genesee County and can submit applications for this grant funding. All farmers wishing to apply to the State program must complete a reapplication with their respective land trust. Pre-applications will be evaluated by the land trust and will consider the amount of development pressure, quality of soils to be protected, and farm viability. The highest-scoring pre-application(s) will be invited to have full applications submitted to the program. These pre-applications may be used to select eligible farms for other future state and federal farmland protection programs. The Genesee County Planning Department, the Genesee Valley Conservancy, the Western New York Land Conservancy, the Genesee Land Trust, and the Genesee County Soil and Water Conservation District work cooperatively to manage the pre-application phase.

The pre-application process will be open year-round for interested landowners in the County but will be reviewed annually by each Land Trust. The full application deadline to the New York State Department of Agriculture & Markets has not yet been announced, and there is no guarantee the State will release a funding opportunity this budget year. However, establishing a pipeline of interested farms is crucial to demonstrating funding needs and critical to leveraging other non-state funding. 

For more information on the New York State Farmland Protection program, visit: https://www.agriculture.ny.gov/AP/agservices/farmprotect.html

Brighton Securities to host annual shred day on May 26

By Press Release

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Press release:

Brighton Securities, a Batavia Financial Services firm, will hold its 12th Annual Free Shred Day on Friday, May 26, from 12 - 2 p.m.

“Our Shred Event is a service we offer our community as a great way for them to safely dispose of their bank records, credit card statements and any other sensitive documents for secure, eco-friendly destruction and disposal. We’re proud to offer this service for the 12th year and encourage our community to participate. We will have staff on hand to help our event participants decide what to dispose of and shred, what to save, and for how long certain records should be saved,” said Steve Hicks, branch manager of Brighton Securities.

A shredding truck from Shred-Text, Inc. will be standing by for contactless disposal of your old documents. We'll also have staff on hand to help you decide what to shred and what to save, as well as you will be able to monitor on-screen, your documents as they are shredded. This is a free event, and all are welcome to attend.

Photo: File photo by Howard Owens.

Jimmy Sturr coming to Batavia to spread the love for Polka

By Howard B. Owens

Not many legends play concerts in Batavia, but this Thursday, Batavia Downs will host Jimmy Sturr -- winner of 18 Grammy Awards, leader of a polka band since age 11, and musical artist who has recorded 152 records.

His first recording in 1964, in the midst of Beatlemania, was a 45 -- the A-side was a song Sturr wrote, "Hepsa Polka" -- and he's been touring and recording since, building a reputation as the King of Polka.

"I fell in love with it (Polka) at an early age," Sturr said during an interview with The Batavian. 

That won't be hard to understand once you know a bit about where he grew up.

Sturr was born in 1941 and raised in Florida, NY, and even with international success, he's never left Florida, NY.

He's perhaps as proud of his hometown as he is of Polka.

"It's funny, but Florida, New York is known as -- now don't get upset when I tell you this because I know you think your part of the state is the Onion capital of the country -- well, Florida, New York is supposedly the onion capital of the country. We grow, I guess they say, approximately 30 percent of the nation's onions."

Sturr is Irish, but Florida, NY, was 85 percent Polish when he was growing up.

"A lot of the people came over from Poland and Germany working in the black dirt, and they brought all their traditions with them, one of which was their music," Sturr said. "That's how I fell in love with the music. My high school dances all had Polka bands. The local radio station had a Polka show every day. And of course, we had those three-day Polish weddings. So you know, I just fell in love with Polka."

If you were coming of age as a musician in the 1940s and 1950s, it wasn't a bad time to fall in love with Polka.  Some of the genre's most influential musicians -- such as Frankie Yankovic, Walt Solek, Larry Chesky, and Myron Floren -- were cutting popular albums. Myron Floren became a regular on the "Lawrence Welk Show," playing a Polka segment that a young Jimmy Sturr never missed.

He quickly became a proficient musician and, by 1952, was leading his own band. In one interview, Sturr said his band was the third call band because he was so young.  If the more established bands in town were booked, Sturr got the call, which still led to plenty of performance experience and helped launch his career.

Sturr said he was also influenced by the Big Bands of the East Coast that occasionally passed through his hometown. 

"For some reason, most of the bands that came here were from New England, from Massachusetts, and some were from New Jersey and New York," Sturr said. "That's the kind of music I grew up on with bands that came from that area. I sort of molded my band in that direction. That's why we have such a big band."

And it's a good band.  There are dozens of live recordings of the Jimmy Sturr Orchestra on YouTube that demonstrate how well the band plays together, their dynamic performances, and individual musicianship.

Sturr, from early in his career, wanted to be an ambassador for Polka.

He realizes there is a bit of a stigma attached to Polka.  That it's grandma and grandpa's music, but he's seen for himself how young people can enjoy the music -- which is really party music -- as much as anybody.

"You know, once we can get them to hear the music -- just like last week in Buffalo (for a Dyngus Day celebration) -- there were a lot of people who weren't Polka fans, but they were there for the party," Sturr said. "Once they heard it, they were hooked. I had them hooked. They stayed the whole night."

Spreading the love for Polka is one reason Sturr has recorded with so many other artists who aren't usually associated with Polka, such as Arlo Guthrie, Mel Tillis, Bela Fleck, Brenda Lee, Charlie Daniels, Bobby Vinton, Porter Wagner, Ray Price, the Oak Ridge Boys, Bill Anderson, and Allison Krauss.

Willie Nelson has appeared on five Sturr LPs.

"I read a book one time on Willie Nelson, and that's how this whole thing sort of started," Sturr said. "I read that Willie Nelson started in a Polka band back in his home state of Texas. So I thought, 'Well if I ever get the opportunity to meet Willie, I'm going to ask him if he would record with me.' Well, sure enough, not long after that, I had the opportunity to perform with Willie on the same show. After the show, I snuck around and said, 'Willie, would you be interested in recording some polkas with our band?' And he said, 'I'd love to do that. And we did. That was back in around 1998."

By then, Sturr was already a big star, thanks to the Grammy Awards. 

The Recording Academy didn't get around to declaring Polka a genre worthy of its own award until 1986, when Frankie Yankovic won that first award.  The next year, Sturr won the first of his Grammys, starting a string of six consecutive Grammys for best Polka album.  He would win 12 more before the category was eliminated in 2009.  Since 2011, Polka artists have been eligible for awards in the Regional Roots Music category, but so far, no Polka act has won that award.

"If we had not won 18 Grammys, I think we would be just another, quote, polka band," Sturr said. "But the Grammys meant so much. You get to meet a lot of people, people like Willie Nelson. I mean, from that, we got to play Farm Aid. I'm sure we wouldn't be doing that If we hadn't won those Grammys."

In his effort to appeal to younger music fans, Sturr has always welcomed a variety of musicians into his band.  His current guitarist is Chris Caffery, lead guitarist for the Trans-Siberian Orchestra.

"That's one reason I like to tour with Chris Caffery," Sturr said, explaining his desire to reach young fans. "He comes out with the long hair, and he does rock guitar with the horns, and it sounds quite good. It's a good mix. And, of course, the young kids all of a sudden, they're right into it. And the next song I play would probably be a Polka. And those kids are still getting into it. They'll get into the polka." 

Sturr's performance at Batavia Downs on Thursday is part of WBBZ's Polka Buzz broadcast from Batavia Downs.

Tickets are $20 and can be purchased on the Batavia Downs official tickets website, BataviaConcerts.com.   Tickets can also be purchased at the Lucky Treasures Gift Shop. Tickets can be redeemed for $20 in Free Play on the day of the show.

The Batavian hires Kara Richenberg as publication assistant

By Howard B. Owens

For the first time in its nearly 15-year history, The Batavian has three full-time employees.

Kara Richenberg, a lifelong resident of Genesee County, is joining the staff today as a publication assistant.

Richenberg's duties will include posting press releases, managing our community calendar, and administering Deal of the Day, as well as other customer support.

"We're excited to add Kara to our team," said Publisher Howard Owens. "She has been an active part of our community throughout her life, knows the community well, and will fit well with the team we already have in place."

Already on that team are Lisa Ace, creative manager, who joined The Batavian nearly 12 years ago, and News Editor Joanne Beck, who has been in that role for about a year.

In her previous jobs, Richenberg has worked for Tops Markets, the Tonawanda Valley Federal Credit Union, and Toyota of Batavia.  She is a graduate of Pembroke High School and earned an associate's degree from Genesee Community College.

Mike and Kara Richenberg married in 2016 and welcomed their first child, a daughter, in 2020.  Her new job will allow her to work from home and care for her daughter.  The couple is currently working with the building trades team at BOCES to build a home for themselves in Corfu.

Both Mike and Kara are avid runners (Mike won the first six consecutive Arc Friends and Family 5Ks), and Kara is currently the coach of the modified tennis team at Pembroke HS.

The Batavian will market its 15th Anniversary on May 1 with the launch of an upgraded website as well as a new program that will enable readers to help us produce more community news.

Photo: Residents respond to Drug Take-Back Day, filling four boxes

By Howard B. Owens

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Today was another successful Drug Take-Back Day, said Batavia PD officers this afternoon at the drop-off spot on Alva Place in Batavia.

Four boxes were filled with unwanted prescription drugs so they can be safely destroyed.  Det. Jason Ivison said Le Roy PD officers also dropped off several full boxes for disposal.

Batavia PD, the Sheriff's Office on Park Road, and the State Police on West Saile Drive, all operate drug drop-off boxes in their lobbies throughout the year.

Photo by Howard Owens. Officer Connor Borchert, Det. Jason Ivison, and Officer Peter Post.

Schumer announces Senate passage of bill to continue grants for fire departments

By Press Release

Press release:

After an all-out push launched to save federal funding for New York Fire Departments, standing with firefighters from the Capital Region to the Southern Tier, U.S. Senate Majority Leader Charles E. Schumer announced the Fire Grants and Safety Act of 2023, which would save this vital lifeline has passed the Senate.

Schumer explained the main federal firefighter funding programs - the Assistance to Firefighters Grant (AFG) Program and Staffing for Adequate Fire and Emergency Response (SAFER) Program – which help hire new firefighters and purchase lifesaving equipment, are both at risk of being eliminated this year.

Schumer, who helped create these programs, said the new bill, which has now passed the Senate, would extend this funding through Fiscal Year (FY) 2030, preserving this critical funding that has delivered over $682 million to firefighters across the Empire State. 

“When our New York fire departments smelled smoke on how devastating these cuts would be, I traveled to every corner of the state standing with our firefighters to sound the alarm. Everyday our brave firefighter in Upstate New York risk their lives to keep their communities safe, and I promised to use all my clout as majority leader to hold feet to the fire and lead this bill to passage; And a promise made is now a promise kept,” said Senator Schumer. “Since the start of the AFG and SAFER programs, which I helped create, New York has received nearly $700 million in federal funding through these critical federal lifelines. That is money for new fire trucks, better equipment, and to hire more firefighters in the Upstate communities that need them most. I’m proud to have led the Fire Grants and Safety Act to passage in the Senate, and I will continue fighting tooth and nail to ensure that NY firefighters get the federal support they need to keep our communities safe for years to come.”

Schumer traveled across Upstate New York, from the Capital Region to the Southern Tier to the Hudson Valley, to sound the alarm on the potential elimination of this lifesaving federal funding for NY fire departments, promising he would not relent until the bill had passed the Senate. Schumer originally created the AFG Program in 2002, which later expanded to also include the SAFER and Emergency Response (SAFER) Program, and the Fire Prevention and Safety (FP&S) programs.

Schumer explained that these federal programs have been a lifeline for firefighters and have become essential to their continued operations. Fire departments, especially those in Upstate New York, often face budget shortfalls and extremely high costs that mean they cannot purchase the modern equipment they need to combat emergencies to keep firefighters safe. Schumer said that the AFG and SAFER grants have positively benefited fire departments in every corner of Upstate New York, and with the passage of the Fire Grants and Safety Act, NY firefighters will continue to receive the federal support they need to purchase lifesaving equipment and hire more firefighters throughout Upstate.

Specifically, the Fire Grants and Safety Act reauthorizes the U.S. Fire Administration, the Assistance to Firefighters Grants Program, and the Staffing for Adequate Fire and Emergency Response Grant Program through Fiscal Year (FY) 2030. The bill also extends the sunset for both SAFER and AFG from 2024 to 2032 and increases the authorization for the U.S. Fire Administration by about $20 million, while maintaining the authorized funding level for SAFER and AFG at $750 million, each.

The senator is now calling on the House of Representatives to quickly take up the legislation he led to passage in the Senate, and to get the bill to the President’s desk ASAP to be signed into law.

Schumer said, “Now the House needs to quickly take up the Fire Grants and Safety Act and pass this vital legislation so fire departments across America can continue to receive the federal support they desperately need, and I will not stop turning up the heat until this vital legislation for our firefighters becomes law.”

Since the start of these programs in 2002, the grants have delivered nearly $700 million in federal funding to NY firefighters. Schumer said that losing this funding would be felt especially hard for firefighters across Upstate New York, who have received over $78.5 million in federal funding through these programs in just the past three years.

Schumer said that if the programs were to cease that would mean lifesaving equipment and the hundreds of New York firefighters that have been hired, or recruited in the case of volunteer departments, thanks to this funding might never have happened. For example, last year, the Troy and Saratoga Springs fire departments received nearly $8 million to hire 30 new firefighters, and in 2019, the Buffalo Fire Department received nearly $10 million to hire 50 new firefighters. Over the past few years, multiple fire departments have received millions to purchase new ladder trucks, radio systems, self-contained breathing apparatus devices, cardiac monitoring devices, and other lifesaving equipment.

Tenney supports bill she says will protect female sports

By Press Release

Press release:

Congresswoman Claudia Tenney (NY-24) voted in favor of H.R. 734, the Protection of Women and Girls in Sports Act of 2023. The legislation ensures that biological females are not forced to compete against biological men in women's competitive sports funded through Title IX.

Tenney was an original cosponsor of this legislation and introduced this bill on February 1, 2023, on behalf of the bill’s original lead sponsor, Congressman Greg Steube (R-FL). This bill passed the House by a vote of 219-203.

“On National Girls and Women in Sports Day this February, I walked up the Capitol steps alongside tremendous female athletes to introduce the Protection of Women and Girls in Sports Act,” said Congresswoman Tenney. “Today, House Republicans kept yet another commitment to the American people by voting to pass this commonsense bill. Across the country, the Biden administration is allowing, even encouraging, biological men to participate in women’s sports. This is fundamentally unfair and diminishes equal opportunities for women in athletics, which we fought for decades to achieve. By passing this bill, we are protecting opportunities for female athletes to train, compete, and thrive.”

Click here to read the full text of the bill.

Brayden Smith's big day at plate, on mound, sparks O-A 28-0 win

By Howard B. Owens

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Brayden Smith tossed a five-inning no-hitter and was 3-3 at the plate with three RBIs and four runs scored as part of a dominating win by Oakfield-Alabama over Holley on Friday.

The Hornets banged out 19 hits and won 28-0 to move to 7-0 on the season while Holley falls to 0-4.

Aiden Warner was 2-3 with four RBIs and five runs scored. David Schufer was 2-3 with three RBIs. Colton Yasses, 2-4, three runs scored, and Brenden Wescott 2-4.

Thirteen players collected hits for O-A.

Smith K'd 13.  Only one hitter reached base on an error.

Submitted photo.

BHS senior Brendan Burgess wins Mr. Batavia 2023

By Steve Ognibene

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The Mr. Batavia event -- in its 10th year and featuring 10 contestants on Friday -- has been a great tradition at Batavia High School, said Lisa Robinson, chairperson of the annual contest. 

Not only is the event a source of local entertainment featuring Batavia High School students, but it also serves as a fundraiser for charities, mostly right here in Genesee County. 

"I am so incredibly proud and very appreciative of all past and present hostesses, contestants and committee members, as well as the amazing staff who has supported myself and everyone involved over the years.  I could not do it without them," Robinson said.

Friday's event surpassed $5,000, bringing the 10-year fundraising total to nearly $38,000.

Each contestant performed their best in different categories, such as group dance, talent, swim strut, lip-sync, tux walk, and question and answer.

Brendan Burgess will get 50 percent of proceeds to donate to his charity, Volunteers for Animals.  When they read his name, his first thoughts were "all the money for the charity for such a good cause."

"I was thinking of my fellow contestants on how much work we all put in.  My coaches, my family, on how much they all supported me through the process," Burgess said.  "I really strengthened my friendships with my close group of friends, and some I have not talked to over a couple years. It helped bond us together even more.  It’s really awesome to come together and make new friends and strengthen those connections."

There was a tie for second place.  They were Cooper Fix (Ricky Palermo Foundation) and Fabian Vasquez (Golisano’s Childrens Hospital).  They will each get 25 percent of the proceeds to donate to their charities.

Vasquez said it was a "shell-shocking, amazing feeling" to win. 

"I was really impressed with this and we all put a lot of hard work and dedication into this," he said. "I don’t feel like there (were) any flaws and we put on a really good show tonight, and I hope it’s loved for many years for those who attended."

Fix had similar positive sentiments about the experience, regardless if he won or not.

"I was so excited and happy, I didn’t expect to place. There were so many talented guys out here that it could have gone either way, so I was so excited especially to share it with one of my friends; it was a great feeling," Fix said.  "We were all friends coming into this, but we got so much closer, seeing each other every day before school, working hard with each other every day it’s like building a new family."

Other contestants and their charities were:

  • Garrett Schmidt – All Babies Cherished
  • Ifran Armstrong – Crossroads House
  • Aidan Anderson – Batavia VA
  • Aden Chua – Genesee Cancer Assistance
  • Alex Johnson – Dave McCarthy Foundation
  • Shawn Kimball – Habitat for Humanity
  • Michael Marchese – Batavia Community Schools

Judges were Michelle Gillard, Batavia Business & Professional Womens Club; Christian Yunker, Owner/Managing Member at CY Farms/Batavia Turf; Jay Gsell, retired Genesee County Manager; Carly Scott, hostess of Mr. Batavia 2015; and Jordan Fluker, winner of Mr. Batavia 2015.

Hostesses were seniors, Clara Wood, Maya Schrader and Lucy Taggart.

Photos by Steve Ognibene.

To view or purchase photos, click here.

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Disgruntled pharmacy customers speak up about lag in meds, phone system

By Joanne Beck

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After her first trip to the hospital for a nasty bout of bronchitis, Roberta White was issued a prescription for a steroid inhaler, which was sent to CVS on West Main Street in Batavia.

That was the first week in April.

As of Friday, April 21, she’s still waiting for it. In between that time, White has made additional trips to the hospital for treatment, and, eventually, antibiotics and prednisone, the steroid she needed in the first place, she said.

When she tried to contact CVS by phone, she could not get through to the pharmacy, even when the front store staff transferred her, she said. Already diagnosed with severe asthma, she struggled to breathe and walk very far with her bronchitis at its worst, she said, and couldn’t go to the store until her symptoms got better.

“I had been working with my doctor’s office, they'd call CVS … they weren’t filling my other prescriptions either,” White said. “Yesterday, I decided to contact CVS, and the phone system was down.”

She believes that her visits were an irritation to hospital staff, as they asked why she hadn’t gone to get her prescriptions filled. She explained that she couldn’t because she was continuously told that they were “on hold.” She called CVS corporate and said that not only did the person she spoke to have no answers, but also couldn’t get through to the Batavia pharmacy by phone.

Mary Jo Ognibene is shopping around for another pharmacy that will take her insurance. She wasn’t pleased that the Main Street, Batavia CVS took five and a half hours to fill her child’s two prescriptions, and another CVS branch didn’t answer the phone, she said.

Some online reviewers — for a cumulative rating of 2.8 — were equally unhappy. Carissa Augello said she understood that “there are staffing shortages, but holy cow.”

“I can’t even get through to talk to someone, and when it says I can leave a message, I can’t because the mailbox is full,” she wrote. “I’ve been waiting four days for my child’s prescription.”

Another online reviewer complained that she has “literally been waiting 3 months for my prescription to be filled.”

“Understand there (is) a shortage, but every time more comes in (they’re) supposedly out and say first come, first served, but been waiting 3 months,” Alicia Brenkus wrote.

White added that her mother, a diabetic, has also experienced a lag in getting her prescriptions. Her mom has received a message that her medications are in, and when she goes to pick them up, she’s told they’re not ready, White said.

Full disclosure: this reporter has experienced similar issues of prescriptions not being filled on time, not being able to get through to anyone on the phone after multiple attempts, and then after going in person to pick up scripts that were supposed to be ready, was told that they were not.

To be fair, the two employees that were behind the pharmacy counter during a more recent trip frantically worked to fill orders and do what they could in the moment. One of them explained that the lack of staff has put them two weeks behind.

A couple of signs were posted at the pharmacy counter that said there are issues with volume and staffing.

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Apparently, that team has been struggling to fill its roster. The Batavian contacted CVS corporate Lead Director of External Communications Amy Thibault Thursday about the issues at the Batavia store.

“We’ve experienced an unexpected staffing issue at our West Main Street pharmacy, which has led to some delays in service, in-person and over the phone,” Thibault said. “We’re working to bring in additional pharmacy team members from neighboring CVS stores to assist, and we apologize for any delays patients may experience.”

Staffing shortage or not, meds — and lack thereof — are nothing to mess around with, White said. With her severe breathing issues, many medical conditions, including bronchitis, can become a life-and-death matter. “I could die from this,” she said.

This isn’t to say that the employees working at CVS are necessarily doing anything wrong — many are hard-working people trying to serve the needs of customers in the face of apparent staffing hardships and a dysfunctional phone system. However, customers seem to be bearing the brunt of the store’s struggles, and they shouldn’t have to wait days, weeks, and months for necessary medications.

Hopefully, Thibault’s remedy to bring in additional staff from neighboring CVS stores has already begun. Another trip to the pharmacy Friday evening found the drive-thru closed due to the staffing shortage. Adding more personnel couldn’t happen soon enough.

If you’re experiencing issues at CVS, let us know at news@thebatavian.com.

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Photos by Howard Owens.

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