crossroads house

Death is not exactly a sexy topic. In fact, it’s right up there with public speaking as a top fear for many people.

Yet, it’s an inescapable phenomenon, as everyone eventually dies. However, the dying have been shown to have end-of-life healing moments, which are contrary to the medical field, where death has been viewed as “a kind of medical problem to solve,” Dr. Christopher Kerr says.

“So you don't get to step off and see the more humanistic view of it. You're looking at it through medicine, and dying is obviously more than organ failure; it’s closing of life. I think where I'm at after all these years, is a more hopeful interpretation that on the one side, the actual experience of dying is less fear and pain-evoking than people anticipate,” Kerr said during an interview with The Batavian. “So the actual dying process is not defined by the suffering one would imagine, necessarily, and in terms of what people experience at the end of their life, I think there's a more hopeful story, that there's a better version than the one that I had previously, which was there was a finality to it.”

Kerr, author of “Death is But a Dream,” public speaker, researcher and medical doctor, will be talking this week about his book and a related study conducted with 1,500 people at the end stages of life. Hosted by First Presbyterian Church and Crossroads House, the event is set for 6:30 p.m. Thursday at the church, 300 East Main St., Batavia.

Have you ever wondered what happens at the end of life? For years, Kerr had avoided the topic and had no interest in digging around to find such answers. Perhaps it was the death of his father when he was just a child or his medical training that focused so much on the mechanical functions of one’s being that pushed Kerr another way.

In fact, he petitioned to get out of the hospice rotation of his training at the University of Rochester, homing in on a career in cardiology.

“I think I was going through a lot of what young doctors go through, which is that you're so enamored by technical medicine, what can be done with intervention diagnosis, that you lose sight of the other side, which is sometimes your role isn't to cure, but to comfort,” he said. “And so I was too busy on a steep learning curve, enamored by everything in so much to learn, and it was such a rich, enjoyable part of life. But what gets lost in that equation is what the patients actually need you for. And sometimes they just need you not to do things to them, but to be present for them.”

He ended up dropping out of cardiology and his path took him to the exact spot he originally had no interest in: as a hospice doctor. As his book jacket states, Kerr has cared for thousands of people who, “in the face of death, speak of love and grace.” It’s seemingly an oxymoron — a peaceful end-stage patient — however, Kerr believes he witnessed the unseen process of death that involved life-like dreams and visions that provided a spiritual balm for the dying.

He noted how patients would often get visits from late loved ones in their dreams, but not from others who had caused harm or hurt in the past. Patients would describe their experiences as more than dreams, and with a resounding reality. Themes of love and forgiveness emerged, providing a journey from distress to comfort and acceptance, he said.

His talk will include actual videos of study participants, all of whom had tested to be lucid, and how they describe their experiences. The Batavian asked if it was possible they were susceptible to suggestion by being part of the research, and he said there was a bias in that everyone was in hospice. But as for them being influenced by the study, it was the other way around, he said: participants were referred to him because they were already having dreams or visions, he said.

Although these dreams connected patients with loved ones from their past, they didn’t contain much in the way of religious symbols, Kerr said. There was a heaven in some descriptions, but no hell, and not many visions of God or Jesus. These episodes were not “a dry run,” as is the case with people who have died and come back to life. Those people seem to return to life with a renewed mission to learn and become a better person, whereas hospice patients — those who know their end is imminent — make healing connections.

“Somebody wrote that our first and last classroom is our family. And that's what people tend to focus on,” he said. “And that's where we learn the messages of faith, of love, and forgiveness. And that's where they return at the end.”

Not so surprising to animal lovers, pets were a recurring theme as well. These studies — which include interviews and surveys of 750 family members — aren’t just for the dying.

“Their death is also the end of a relationship. So it's often in consideration for their family or their loved one. How you view someone dying absolutely affects how you remember them. And so it's really for both,” Kerr said. “I think people are advocating in this generation and really wanting to say that they don't necessarily want the doctor’s version, (for a patient to be) medicalized or hospitalized. So that's what it's for.

“I like to think that we created room for more discussion to step off of their traditional medical role and viewed as more on the whole. The people who tend to get this are people who are truly at the bedside involved in care, so nurses, nurse’s aides, social workers, and chaplains. This doesn't just pertain to the purview of the physician. This belongs to everybody,” he said. “So I hope we're looking at it differently. I don't think you have to understand where it's coming from, or what the cause is, but you at least have some reverence for it. And I think that's what we find; people who've had personal experiences are pretty moved.”

I think the most important thing is to give people permission. And allowing them to share is often very therapeutic. So I think any time you're unburdening somebody, you're helping them in their journey.

Organizers invite you to “join us as we explore such questions through a presentation” by Kerr that will highlight and validate the powerful dreams and visions often experienced at the end of life. Seating is limited and admission is free. Register HERE. 

Dr. Christopher Kerr, author of "Death is but a dream," along with Carine Mardorossian, was part of a research team at Hospice & Palliative Care Buffalo that spent years researching the impact of end-of-life experiences on hospice patients and their families. His next project is about caregivers. Photo by Joanne Beck.

Editor's note: This is the third part of a series about the new staff at Crossroads House in Batavia, which will celebrate its 25th anniversary in January.

Out of all the physical, hands-on training hours that Ashley Manuel conducts for new volunteers, they aren’t usually the most difficult part of the job.

“It’s the emotional,” Manuel said at the Crossroads House training site on East Main Street, Batavia. “I think the physical becomes secondhand. Probably the number one question is, ‘how do I act?’ Sometimes there’s no right thing to say. Yea, the emotional is hard.”

As volunteer coordinator for the nonprofit comfort care home on Liberty Street, the 33-year-old knows how to run through the drills: rolling residents over as needed; properly using an Ergo Nurse to pull them up the bed toward their pillows; and how to use a bedpan, empty a catheter container and swab the mouth.

As for those emotional moments when talking with patients and their family members, feeling the knee-jerk response of tears welling up, and feeling sadness, those aren’t quite so easy to navigate, she said. After all, the people at Crossroads House are usually at the end of their lives. They are called residents, and they’re people with thoughts, feelings, questions, fears, and sometimes unresolved family issues. In other words, they’re human.

“You fall in love with these people,” Manuel of Batavia said. “You sympathize, but it’s hard to rewire … I think it’s our innate nature to want to feed and take care of someone.”

Manuel has been learning her way through the house, as a volunteer, overnight aide and, as of June, volunteer coordinator. She became familiar with Crossroads when her grandmother stayed there in 2016. She saw firsthand what a “good death” can be: filled with the smell of home cooking, the sounds of her four children running around and playing, and a sense of peace in the air.

“Death is inevitable; why not make it a good one?” she said. “It feels more like family (at Crossroads).”

She has been recruiting via social media, a Bring a Buddy program for current volunteers and giving talks during church coffee hours. Of all of those techniques, it often comes down to word of mouth, she said. People just like her who experienced the house firsthand often come back to volunteer. There's always a need for more, she said, and there are many tasks to do besides hands-on care of residents, such as housekeeping, office work, gardening, raking leaves and shoveling snow.

As a volunteer, she was giving of herself, though it didn’t quite feel that way.

“I think I have a caregiver’s heart. I feel I get more out of it than the resident does,” Manuel said. “It’s humbling that they’ll let you take care of them, it’s very sweet.”

People looking at their final days often fall into similar patterns, she said. They will stop eating solid foods, and shift to liquids, popsicles or ice cream — “We eat a lot of ice cream,” she said. “And it kind of dwindles down.”

It isn’t always the resident who becomes most distressed about that regression from life, but the family, she said. Those innate desires to feed and nourish a loved one can be really strong, and it may become more difficult to acknowledge the truth. That’s all part of the education about what happens when the loved one does begin to move away from life-affirming activities, she said.

Taught by Crossroads founder Kathy Panepento, Manuel feels as though she was taught to fish. She has become more confident in her own abilities through Panepento’s experienced advice and now carries that onward to help others, Manuel said.

During family meetings, volunteers emphasize not to push anything on a resident, and that it’s OK to let the process happen. At that point, family members often display a visible sign of recognition, she said.

“That’s when you start to see the demeanor of the family change,” Manuel said. “They’re like ‘wow, this is real … this is happening.’”

She believes that pushing food on someone who is dying is an unnecessary weight, literally and figuratively.

“Food weighs us down,” she said. “The soul is trying to leave the disease.”

Part of the family educational piece is to encourage members to talk — about the good times and the bad times, she said. There are no rules, and there may be issues to deal with, talk about, and ideally resolve. It’s a vastly different atmosphere than a sterile hospital with doctors, IV tubes and machines, and Manuel encourages visitors to act normally, laugh, joke, cry, and get in bed alongside a loved one if prompted to do so. This is an opportunity for families to heal. 

“Every family has their (stuff), get it off your chest,” she said.

All of what Manuel has soaked up will be wrung out for new volunteers to absorb. She feels fortunate to have the training house rental (a former rectory of St. James Episcopal Church) to conduct group and one-on-one training for all of the needs likely to come up at the actual site. She shows a movie about dying, discusses the origins of Crossroads and makes everyone do what they’re asked to do for residents — sit on a bedpan, run a swab around their mouths, use an oximeter, a gait belt, a denture kit, medicated bandages, Ergo Nurse and be rolled over in bed.

Those lessons definitely involve how to physically perform each exercise, however, Manuel also wants them to grasp the importance of being gentle and maintaining each resident’s dignity throughout the course of his or her stay. And of course, there’s the emotional part.

“I always have the tissues out when we watch the movie,” she said.  “We love our volunteers, they do so much. Someone asked me ‘are we allowed to cry?’ Yes. I’ve sat and cried with many families."

Crossroads House Volunteer Coordinator Ashley Manuel shows some of the items that volunteers learn to use during training at the training home on East Main Street; the home is fully equipped with training materials, supplies, equipment and a bed for ample practice. Photos by Joanne Beck.

Editor's Note: This is the second of a series about new staff at Crossroads House, which is to celebrate 25 years of existence in January.

She was a friendly face in the main office at Washington Towers for 15 years, and although she enjoyed it, there came a time of burnout, Vicki Johnson says.

She left in May 2021 and eventually decided that “it was just time for me to make a change.”

Johnson began her new role as director of development at Crossroads House on Aug. 1.

“I  like working with the elderly. And it's where I just really saw how fragile life is,” she said during an interview at the House on Liberty Street, Batavia. “It can be kind of, you know, you can get a little burnout with dealing with the elderly and disabled. And so this came up and I just knew it was time. Caregiving and Crossroads have always just been something that I feel — like my husband says -- destined to do.”

Johnson provided care for her grandmother Lucy, who was nearly 104 when she died, and for her mom Betty, and now for Aunt Dorothy, who is in a nursing home.

“I think I've always been of that caregiving nature. And just having been with people at end of life. And again, just seeing how fragile life is, you know, in my position at Washington Towers. Unfortunately, over the years, there were numerous people that we did welfare checks on and came upon them that they had passed. We were the first ones that tended to see their decline, whether they were getting dementia or just failing in health, and it's there where I kind of saw the negative part of the family relationships, and how they treat the elderly … it kind of just had me gravitate toward caregiving.”

It was while at Notre Dame High School for about three years that Johnson learned more about development initiatives and fundraising, she said. That shored up her experience for this new role of overseeing fundraising events, donor relationships, endowments and the like, plus probably getting involved with grant writing along with Executive Director Charlotte Crawford, Johnson said.

“Obviously, we need funds, because we're funded totally by the wonderful community that we live in. So I'm looking for new fundraising ideas, trying to get to the younger group, the younger people, with some fundraisers that might appeal to them,” she said. “And when we have the famous garage sale that they do, they have their basket raffles, their fall and spring basket raffles. We're lucky recipients of some outside (sponsored) golf outings that we just supply some help, maybe some baskets, but then we get some of the proceeds. So that's a great thing for us.”

Part of her job will entail raising awareness in order to increase donations for the nonprofit comfort care home. It exists primarily on the generosity of others, so it’s crucial to operations for Johnson to do her job successfully. She plans to get “our image out there” and provide more updates via the website and social media, she said.

After all, the House will be celebrating its 25th anniversary in January, and there are many people — staff, volunteers, families, board members, donors — that will want to recognize the work that’s been done and the missions accomplished.

Johnson wanted to fully envelop those missions, so she took the new orientation training, which consisted of instruction and shadowing volunteers. She wants to also become a volunteer and complete the end-of-life doula course so that she can be a companion for people when they are approaching the end in their own lives.

She doesn’t fear death, and is, in fact, comfortable with the concept.

“So it's just someone that accompanies you through your journey. It’s a time really to celebrate life, to look for reconciliation and forgiveness,” she said. “It’s incredible to hear the stories of people.”

Photo: Vicki Johnson at Crossroads House in Batavia. Photo by Joanne Beck.

It’s a familiar-sounding story for most executive directors of Crossroads House: though the job is primarily administrative, it’s the care, compassion and the easy-going homey environment that lures one in to embrace the mission and the home.

Charlotte Crawford is no different in that respect; she wanted to be involved with caregiving ever since she was a child, she says. Her path to the nonprofit strays a bit, however, because she didn’t purposely pursue a permanent position. Quite the opposite, in fact, as she admits she was ready to “retire, retire,” with no inkling to look back.

“My husband laughed at me and he said, ‘You're never going to retire.’  And he's probably right. Because as long as I can find something I'm passionate about, I'm going to keep doing it. And this place, I'm exceedingly passionate about,” Crawford said during an interview at the house on Liberty Street, Batavia. “My father passed away here 11 years ago. And the care that he received from the people that were here was bar none. I'd worked in a hospital and I didn't see care like that. And the vast majority of the people here have no real medical training. These are people that have a desire and a true passion to help other people. They just want to give.”

A registered nurse since 1979, Crawford has worked in many different scenarios, from nursing in a hospital and home care to working in doctors’ offices and providing long-term services. Through it all, she experienced something completely different than at Crossroads House, she said. It wasn’t until she saw how death could be done — with peace, dignity and lessened fear while doing, eating and being what one wants — that she wanted in.

Crawford was a board member for two and a half years before accepting the interim executive director role in March 2021.  Here’s the “funny” thing, she said: “My intent was only to be interim until they hired somebody else.”

“And then I got in here, and I loved the place to begin with,” the Darien resident said. “When I got in here, and actually got to work with the amazing volunteers, and the other people in this house, I was just blown away at the care and compassion. And I had to become part of it.”

She was hired as the permanent director on June 15. As with many others who have dedicated their hearts to the place, Crawford has a personal and professional background there. Her father was not at the House for long — just four days — and yet during that time, Crawford had the opportunity to be something unique to her ill father after tending to his medical needs at home for so long

They watched old videos, and made dad his favorite chocolate pudding, and eggs just the way he liked them. There was relief, and even some fun, she said.

“The experience was amazing,” she said. “I went from being a caregiver to being a daughter. It was like a weight had been lifted. It was very peaceful here.”

She has quickly gone from a near-future retiree to an executive director with a mission or two. A big goal is to further educate people about the uncomfortable topic of death and to raise awareness of what Crossroads is all about.

So what’s a key element of dying that people should know?

“Everybody dies,” she said. “The hard part is not knowing what you don’t know, understanding that not eating is the dying process, for a family to know what they’re experiencing is normal. And it’s hard.”

And her other mission? To remain as executive director for as long as she can. She’s committed to the long haul, she said.

“I love the fact that I can come down here and talk to them, making sure they get what they need, making them feel like it’s their home too,” she said. “My goal has always been to help people, and my niche is medical. Everyone gets to be like family; I love that. This is home.”

Crawford credits founder Kathy Panepento for establishing in 1998 what surely will be her biggest legacy: an end-of-life comfort care home with the mission “to help you live your best life until your last breath.”

The biggest challenge so far, Crawford said, has been retaining a large core of volunteers for the round-the-clock resident care, plus helping with fundraising, housekeeping, property maintenance, office work, and gardening duties.

Other new staff includes Director of Development Vicki Johnson and Volunteer Coordinator Ashley Manuel. They will also be profiled in this series.

Top photo: Charlotte Crawford in one of her favorite places at Crossroads House -- a resident's room. Photos by Joanne Beck.

Click here for more information and a chance to win!

Press release:

The Crossroads House Board of Directors is pleased to announce the appointment of Charlotte Crawford as their new Executive Director, effective immediately. Charlotte has been serving as the interim Executive Director following the departure of Jeff Allen.

A native of Western New York, Charlotte has worked as a nurse in many areas such as: physician’s offices, nursing homes, and hospitals. In addition to teaching Nursing Leadership at GCC, she also continues to serve as a NYS Certified Paramedic. Her last 22 years were spent at Lake Plains Community Care Network (LPCCN), a rural health network covering Orleans, Genesee, and Wyoming Counties. She began her employment as the Care Management Developer, followed by Associate Director, and the last 6 years as the CEO.

Charlotte met Kathy Panepento, the founder of Crossroads House, many years ago when Crossroads House was just a dream. Little did she know that fifteen years later her father would become a resident in the home. It was then that the mission of comfort care became very near and dear to her heart; however, she did not become actively involved until 2 ½ years ago when she was invited to become a member of the Board of Directors. In March of 2022, she was asked to fill in as the Interim Executive Director, and fell in love with Crossroads House, the mission, and all the amazing nurses, aides, and volunteers. Charlotte found their passion and dedication for everything they do to be contagious. “I am extremely excited to become a part of the talented administration team as we constantly strive to move Crossroads House forward to expand our offerings and services, and grow to better serve our community.”

Click here for job descriptions and applications.

Press release:

Pay It Forward is a unique initiative at Bell Bank, putting dollars into the hands of our Bell team members every year so they can give where they see the most need. This tradition has empowered millions of dollars in grassroots giving and impacted tens of thousands of lives. The Bell Bank PAY IT Forward program has existed for 12 years with 12,000 stories and $17 million in giving. Bell Bank is proud to Pay IT Forward with this donation to Crossroads House in memory of activist Jeremy Tjhung.

Dash Hamblin, a mortgage loan officer with Bell Bank Mortgage requested this donation. He is a former resident of Horseshoe Lake in Batavia.
Jeremy’s sister Vinnie (pictured) was Mr. Hamblin’s special education teacher to his adopted son Matthew. He now resides in Santa Fe, New Mexico.

Founded in 1966 and headquartered in Fargo North Dakota. Bell Bank is the largest privately-owned local bank in North Dakota, South Dakota, and Minnesota. Bell Bank has 2000 employees at its 16 locations, with assets totaling over $12 billion. While many companies focus solely on net profits, Bell

Bank and Bell Bank Mortgage’s “bottom line” statement is unusually simple: “Happy Employees! Happy Customers!”

We believe that if we create a great environment for our employees, who in turn give outstanding service to our customers, we will build stronger communities.

Arctic Refrigeration Co. of Batavia and the Mager family delivered a $2,310 donation today to Crossroads House.

Half of the money came from family members, a donation in lieu of Christmas presents to each other, and half came from the proceeds of the annual Henry J. Mager Memorial Scholarship Golf Tournament.

After a two-year hiatus because of the pandemic, the golf tournament, founded in 2010, will return this September.  Named after the founder of Arctic Refrigeration, proceeds from the tournament are used to fund scholarships for students from Batavia High School or GVBOCES who are intent are pursuing a career in a trade, such as construction engineering, architecture, HVAC, automotive, building, agriculture, or energy.  

Fundraising has been more difficult during the pandemic, said Diane Sia, a staff member at Crossroads House, and donations by families and businesses such as the Magers set an example for what others can do to help organizations in the community.

"That is huge in our books," Sia said.

Photo by Howard Owens. From left, Emily Crawford and Diane Sia, with Crossroads House, and Jon Mager and Teresa Tamfer.

Genesee Region USBC bowlers have plenty of tournaments to choose from over the next couple months, starting with this weekend’s 9^th annual Scott Whittier Triples No-Tap Memorial Tournament at Oak Orchard Bowl in Albion.

The event lists four squads – 1 p.m. and 3 p.m. today and Sunday – and offers at $600 first prize. The entry fee is $75.

Proprietor Randy Hanks reports that today’s squads are nearly full, but there are many openings tomorrow. To enter, call 589-6900.

More information can be found on the Oak Orchard Bowl website – www.oakorchardbowl.com/tournaments.

Other tournaments are as follows:

• Feb. 4-6 – Help-R-Hero’s 4-Person Handicap No-Tap, Le Roy Legion Lanes. Entry fee is $100 per team. First place is $1,000, based on 40 teams. Squad times are 7 p.m. Feb. 4, noon and 3 p.m. Feb. 5 and 2 p.m. Feb. 6. Call 585-409-6459 to enter.

• Feb. 5-6 – GRUSBC Youth Team, Oak Orchard Bowl, Albion. An entry form can be found at www.bowlgr.com.

• Feb. 13 – Super Bowl Handicap Singles, Mancuso Bowling Center, Batavia. Entry fee is $45. One squad at noon. Call 716-474-7960 to enter.

• Feb. 19 – GRUSBC Doubles No-Tap, Mount Morris Lanes. An entry form can be found at www.bowlgr.com.

• Feb. 25-27 – 20^th Anniversary Ron Riggi Memorial, Le Roy Legion Lanes. Four-person handicap. Call 585-409-6459 for squad times and availability.

• Feb. 25-27 – 26th Annual Betty Ellison Memorial Strike Out for Crossroads House fundraiser, Mancuso Bowling Center.  Squad times are 6 p.m. Feb. 25, 3 and 6 p.m. Feb. 26 and 1 p.m. Feb. 27. Entry fee (five person team) is $125. To enter, call Cindy at 585-993-0584 or Tara at 585-409-0136 or go to www.crossroadshouse.com/upcoming-events.

• Feb. 27 – Tommy Kress 60-and-Over Tour, Brockport Bowl. Qualifying squad at 11 a.m. Entry fee is $50. Walk-in are accepted (registration starts at 10 a.m.).

• March 4-6, 11-13, Bertram Memorial No-Tap, Mount Morris Lanes.  Entry fee is $125 for a five-person team. First place is $1,000. To enter, call 585-658-2540.

• March 5 – King & Queen Mixed Doubles Handicap, Mancuso Bowling Center. Entry fee is $50, with a $500 first prize, based on 60 entries. Squad times are noon and 2 p.m. Call 716-474-7960 to enter.

Past and present came together Saturday night at City Church in a 15th-annual "Musical Memories" concert in support of Crossroads House in Batavia.

This year, the free concert honored COVID caregivers and honored victims and survivors.

Performers this year included: The Rochester Hitmen, The Park Avenue Brass, St. Joseph’s Batavia Brass Ensemble, The Hamburg Kingmen Drum Corps, and Mighty St. Joe’s Drum & Bugle Corps.

Photos by Alecia Kaus/Video News Service.

 

 

Press release:

Crossroads House volunteers are moving full steam ahead as they prepare for their annual Garage Sale at 11 Liberty St. in Batavia.

Donations of items are being accepted on Mondays and Thursdays from 10 a.m. to 2 p.m.

The sale will be on Thursday, July 29^th from 9 a.m. to 6 p.m., Friday, July 30^th from 9 a.m. to 4 p.m., and Saturday, July 31^st from 9 a.m. to 12 p.m.

There will be a presale on Wednesday, July 28^th from 9 a.m. to 12 p.m. Admission for the presale is $5 per person aged 16 years or older.

We have a wide variety of new, next to new, and vintage treasures for your shopping enjoyment, and all items are priced to sell!

For more information on donations to our sale, please call Jackie at (585) 734-0125. (No early birds, please.)

Press release:

The Annual Spring Basket Raffle fundraiser for Crossroads House will take place on Saturday, June 5th from 12 to 4 p.m. A presale will be Friday, June 4th from 4 to 6:30 p.m.

This event will be hosted at the Arc Community Center, 38 Woodrow Road, behind Notre Dame High School in Batavia.

There will be more than 100 baskets! In addition, we will have mega raffle prizes which are valued at $100 or more.

Masks will be required, and social distancing maintained.

This will be a “walk-thru” raffle, so you will be notified by phone on Saturday if you have won.

We’re sorry, we won’t be serving lunch this year, but we know that you’ll be amazed at the variety and high quality of our baskets.

We look forward to seeing everyone and are so grateful for the support of our wonderful community. We could not do what we do without you!

Submitted photos and press release:

Is your vehicle ready for a bath? Might we suggest the best wash in town? Thank you so much to Ellen Greene-Gruttadauria of Classy Chassy Car Wash, and Kim Pangrazio, for planning a car wash fundraiser to support Crossroads House!

This will be in memory of Kim's mother, Carol, who was our resident back in 2018. Carol was a local gal and made her way deep into the heart of our community. The event will take place Tuesday, May 11^th at the 4120 Veterans Memorial Drive location ONLY (across from Walmart).

Now until 8 p.m., you pay only $5 per Eco Tunnel Wash, which the Classy Chassy is donating back, along with their generous match of $5, to bless us with $10 per car! This is their best wash, the Eco Tunnel Bath, an $18 value for only $5!

Show your car some LOVE on today and thank you for supporting Crossroads House!

Below, Kim Pangrazio, left, and her late mother, Carol.