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Tops Friendly Markets

February 11, 2021 - 11:36am
posted by Press Release in Tops Friendly Markets, batavia, business, renovation project.

Press release:

Today, Tops is proud to announce a major $3.5 million renovation project is complete at its store located at 390 W. Main St., Batavia.

This marks the 13th renovation for the supermarket chain since 2020 and the first for this year. This renovation is a part of the company’s $40 million capital improvement plan.

Tops Friendly Markets will virtually cut the ribbon on this impressive 78,000-square-foot store at 11 o'clock next Thursday, Feb. 18. To see some of these exciting renovations, visit us in-store, on our Facebook page (@TopsFriendlyMarkets) or at our website

Kris Ponzi, store manager for the Batavia Tops, noted that “with all of our new amenities, our expanded signature floral, fresh fried donuts and custom cakes, to our wider selection of specialty and imported cheeses to our Tops Brew Market with plenty of local beers, guests are sure to enjoy all of our enhanced offerings.”

She invites her neighbors to visit this newly remodeled store during the Grand Re-opening celebration and even have the chance to win some great prizes like Tops gift cards for food and fuel, overnight stays at Batavia Downs Gaming & Hotel, and free Grocery Express Delivery memberships.

Almost everything inside and outside of the store has been touched giving it a refreshed and modernized appearance. From updated new exterior paint and enhanced façade, new interior décor, energy efficient equipment, digital menu screens, and LED lighting, to a completely remodeled fuel station in the parking lot.

Customers will also enjoy the added convenience of 10 new state-of-the-art self-check outs added during the renovation which will help to expedite their shopping.

You’ll feel the freshness in the expanded produce area featuring a fresh prep cut fruit and vegetable station. Tops partnership with over 200 local growers, includes several of our neighbor’s right here in Western New York, bringing the freshest local produce straight from the farm to your table. Tops prides itself on carefully selecting, inspecting, and ensuring your produce arrives at the peak of perfection.

Tops is also a proud supporter of product grown by New York State farmers who adhere to the New York State Grown and Certified program’s requirements, which includes verification of safe food-handling practices and participation in environmental sustainability programs. 

The newly remodeled bakery now offers a wider selection of detailed custom cakes and confections for weddings and special occasions as well as an expanded assortment of freshly baked breads, pastries, and signature fresh fried donuts.

Throughout the store, shoppers will also see an increase of antibiotic-free meat, plant-based options, daily fresh chef-prepared sushi,and sustainable seafood selections, along with a wider selection of certified organic and gluten-free offerings including natural bulk dry beans, rice and grains. 

To stay hydrated there is an expanded section of the store dedicated to waters, seltzers, and sparkling waters, including many imported varieties, which are on trend.

Love local beer? Tops took to heart the recent challenges facing local breweries and increased its support by enhancing not only the selection of local favorites, but their overall offerings in the Brew Market.

And when ordering online, shoppers can even get all of their favorite traditional and craft beers, hard ciders, and seltzers delivered right to their homes.

The stores remodel includes the Pharmacy that has a new, safe and convenient waiting area which provides a wide variety of services to the community seven days a week.

Tops is committed to making it easy to get every healthy thing you need in one quick stop and offers a number of immunizations, is an authorized administer of the Department of Motor Vehicles' Vision test, provides low prescription prices along with the GoodRxapp, and accepts more than 3,000 insurance plans.

The Batavia Tops Pharmacy, along with 50 other Tops Pharmacy locations throughout our region, are also the safe and convenient location for COVID-19 vaccinations. To learn more about COVID-19 vaccinations, click here.

Tops shoppers can also save time by utilizing Tops Grocery Pick-up and Delivery services. With fast, online ordering, get your favorite items and the best deals in town that you love delivered from our store to your door in as little as two hours.

Customers can visit TopsMarkets.com/ShopOnline and enter their zip code to get started. 

Also new in Batavia, an innovative and interactive in-store program called “Flashfood” that allows customers to purchase food nearing its sell-by date to save money and to help reduce food waste. Items like fresh produce, meat, deli, bakery, and dairy, may be listed at up to 50-percent off on the Flashfood app and then are available for easy pick up inside the store.

Because of its tremendous success, Tops now offers this "Flashfood" service at 33 store locations.

“At Tops, social responsibility and sustainability have always been at the core of our mission, upholding standards that ensure we reduce environmental waste and energy consumption while providing customers with sustainably sourced, high-quality products, at a great value,” said Jeff Culhane, senior vice president of sales and merchandising for Tops.

“The Flashfood program fits right into our business model and we’re excited to bring this unique, money saving opportunity to our customers.”

Learn more about Tops sustainability efforts here.

January 28, 2021 - 1:30pm
posted by Press Release in Black History Month, Tops Friendly Markets, news.

Press release:

Tops Friendly Markets, a leading full-service grocery retailer in New York, northern Pennsylvania, and Vermont, is pleased to announce a unique opportunity for students in third through fifth grade to shine! February is Black History Month and for the past three decades Tops has been proud to salute and educate the community about those who have accomplished remarkable achievements in their lifetime.

Now it is your turn as the youth of America to honor those in your own lives whom you admire most who are of African American descent -- your mom, pastor, coach -- even your big brother.

Please submit a paragraph, or more, by Feb. 19 describing why they are someone you look up to for a chance to win not only $100 for your school, but a $50 Tops gift card for yourself so that you can treat your family, or the person nominated, to a special dinner and dessert.

“Tops has been dedicated to educating the community about Black History Month for the past three decades, but thought this year we’d welcome the youth of our community to share with us as to whom they admire,” said Kathy Sautter, public and media relations manager for Tops. “We hope that area teachers embrace this unique opportunity with their students -- whether they’re teaching virtually or in person.”

For more details on the contest, please visit http://topsmarkets.com/blackhistorymonth for contest rules and deadlines for submission. 

December 30, 2020 - 12:27pm
posted by Press Release in covid-19, news, Tops Friendly Markets, vaccination.

Press release:

To maximize access to COVID-19 vaccines for all Americans, the U.S. Department of Health and Human Services (HHS) recently announced partnerships with large chain pharmacies and networks that represent independent pharmacies and regional chains throughout the 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands.

Tops Friendly Markets pharmacies are proud to be participants in this program.

Both Pfizer/BioNTech and Moderna have developed COVID-19 vaccines that have been authorized for emergency use by the FDA. Each vaccine is a two dose series. Once Phase 2 of the vaccine distribution begins and it is made available to retail pharmacies, Tops will follow the guidelines set forth by state and federal governments.

No official timeframe has been given on when that will be. The CDC’s goal is for every adult who wants a vaccine to have it by the end of 2021.

“Ensuring access and affordability of the COVID-19 vaccine for all Americans is a top priority for the Trump Administration,” said HHS Secretary Alex Azar. “We are leveraging the existing private sector infrastructure to get safe and effective vaccines supported by Operation Warp Speed into communities and into arms as quickly as possible with no out-of-pocket costs.

"The vast majority of Americans live within five miles of a pharmacy, and our new agreement with pharmacy partners across America is a critical step toward making sure all Americans have access to safe and effective COVID-19 vaccines when they are available.”

As trusted health resources, Tops Friendly Markets pharmacists and pharmacy interns are trained and certified through APHA, American Pharmacists Association, to give immunizations. They have also played a vital role in the public health response to COVID-19 by counseling patients and expanding access to childhood vaccinations.

“Tops Friendly Markets pharmacies are proud to be among one of the first sites receiving the COVID-19 vaccine as part of the U.S. Department of Health and Human Services (HHS) partnerships,” said Matthew Hamed, director of Pharmacy for Tops.

“As members of Topco, a network of independent retailers, we are able to offer the same opportunities for our customers as the larger chains. This partnership with HHS will allow our pharmacies to provide access to those who may not otherwise have access to the vaccine.”

“Since the onset of COVID, Tops has been at the forefront of providing a safe environment for our customers and associates," said Kristen Hanson, vice president of center store, our brands & pharmacy for Tops. "We have learned throughout the pandemic how to better protect and provide for those in our community.

"From providing our customers with essential food, cleaning, and other household supplies, and the PPE they need for their families, to implementing additional safety measures inside all of our stores so they could shop with confidence, Tops has been vigilant in its efforts. We will continue to be a part of the solution and look forward to our relationship with community partners and local health officials to make a positive impact.”

For more information on the roll out plan for the COVID-19 vaccination, customers may call consumer affairs at 1-800-522-2522, M-F 8 a.m. to 8 p.m., Sat-Sun 9 a.m. to 3 p.m.

September 4, 2020 - 3:25pm
posted by Press Release in flu, covid-19, Tops Friendly Markets.

Press release:

Now more than ever the importance of getting your annual flu shot to prevent the spread of this highly communicable illness is vital, but did you know that you can get your flu shot for a $0 copay or a nominal fee at Tops Friendly Markets? At Tops our pharmacists’ number-one priority is the health of our community so this year we are enhancing our safety procedures to encourage the community to get their vaccination.   

While Tops safety protocols have already been increased significantly throughout the COVID pandemic, you’ll find that when you come for your flu shot our pharmacists and pharmacy staff will be wearing both a mask and a shield, gloves, and additional cleaning procedures are in place. Customers will be asked to have their temperature checked, and new health screening questions will be asked of you in addition to our standard vaccine form to ensure that you are able to receive the vaccination.

Getting your flu shots reduces your risk of getting the flu, keeps you out of your doctor’s office or hospital, and helps conserve potentially scarce healthcare resources. Some commonly asked questions surrounding flu shot include "Do I qualify for the shot? or "Will it cure COVID-19?". While the flu shot WILL NOT prevent COVID-19, a healthy body has an easier time fighting off a COVID-19 infection. A new study suggests that getting a flu shot may make COVID-19 less lethal. According to the CDC, different flu vaccines are approved for use in different groups of people.

So whether you’re getting vaccinated to make sure your loved ones are kept free from the flu, your coworkers, or simply to take better care of your own personal health-the safest and easiest way to fight the flu is to get your shot today!

So what are you waiting for?  

  • Tops offers vaccinations at any Tops location that has a pharmacy (including both Genesee County locations -- Batavia and Le Roy);
  • Flu shots are available during normal pharmacy hours;
  • It's important to get your flu shot in September or October each year;
  • Everyone needs a flu shot even if you're young and healthy, getting a flu shot helps to keep your whole community safe.
August 14, 2020 - 1:40pm

Press release:

Beginning this month, Tops Friendly Markets* began offering another 1,800 new reasons for its customers to use the convenience of curbside or home delivery -- the bonus of adding alcohol to their online order.

Order all your favorite beers, seltzers and more adult beverages online with Tops! Shop online, sit back and we’ll be at your door in as little as one hour!

“This digital evolution will bring an enhanced shopping experience for our customers, and sets Tops apart in the marketplace as the first retailer to offer this added convenience to its customers,” said Ed Rick, director, consumer marketing & digital for Tops.

Customers will be asked to provide a valid driver’s license in order to close out their order whether it is a curbside pickup or a home delivery. Deliveries will not be left at a customer’s residence until this transaction is completed.

Visit instacart.topsmarkets.com https://instacart.topsmarkets.com/store/tops-markets/departments/32211/aisles/173099 to schedule same day delivery or a pickup order now!

*Available in NYS Tops Grocery Pick Up & Delivery stores only.

June 9, 2020 - 2:31pm
posted by Billie Owens in Tops Friendly Markets, news, scholarships, batavia.

Press release:

Four Batavia Tops employees who are also high school seniors in the Class of 2020 were each awarded $1,000 scholarships by their employer:

  • Mary Caprio 
  • Joanne Clemm 
  • Karissa Kesler 
  • Samantha Lucki

Tops Friendly Markets, a leading full-service grocery retailer in New York, Northern Pennsylvania, and Vermont, have been an advocate of supporting formal education of its employees for over two decades.

Since the inception of its two scholarship programs, which are in conjunction with the UFCW, more than 22,400 scholarships have been awarded and more than $21,700,000 has been provided to Tops associates for scholarship reimbursement.

In 2020 alone the UFCW and Tops Markets will award over 200 associates a total of more than $233,000 in scholarships and Tops will award 28 students $28,000 in scholarships this year.

“At Tops, we recognize the hard work of our associates and in turn, supports our associates with scholarship opportunities,” said Denise Terrell, senior learning and development specialist for Tops.

“Supporting education is a high priority for us, not only as a means to provide career growth and opportunity within the company, but also to ensure that members of our community are given options and presented with resources to succeed. Providing scholarships to outstanding students to enable them to better their education is our way of investing in the future.”

June 9, 2020 - 2:09pm

Submitted photo and press release:

Three Genesee County students who work as associates for Tops Friendly Markets were among 840 workers the grocery store chain honored for achieving their goal of earning a high school diploma.

They are Samantha Miller, of Pavillon High School, and twin brothers Ryan and Kyle Sage, of Oakfield-Alabama High School.

Tops decided to honor the hard work and dedication of the Class of 2020 by surprising their graduating associates with Tops gift cards and lawn signs at their homes to congratulate them on their success!

Tops, with stores in New York, Northern Pennsylvania, and Vermont, has been an advocate of supporting formal education of its employees for over two decades.

April 17, 2020 - 4:27pm
posted by Billie Owens in Tops Friendly Markets, covid-19, Le Roy, batavia, news, Instacart.

Press release:

During these unprecedented times when the directive is to stay at home and to limit your interaction with others, the demand for both curbside pick up as well as home delivery has seen a sudden spike.

In fact, since the onset of COVID-19 impacted our nation, services like Instacart saw longer wait times than usual, noting order volumes increased by 300 percent last week alone compared to the same period the previous year.

Recognizing the impact to these services on its own customers, Tops began working closer with its partner Instacart to monitor the situation and increase the number of options to lighten the impact.

A number of measures were put into place early on to help alleviate the wait times including:

  • Expanding the hours in which its Instacart employees (known as “shoppers”) can shop Tops stores, allowing them to more readily fulfill the orders being received;
  • Continuously hiring and on-boarding thousands of new shoppers each week.

Additionally to help with the high demand for online orders, Tops own associates began picking online orders to assist Instacart shoppers in a pilot store yesterday, Thursday, April 16, with more stores immediately to follow.  

Vice President of Instacart Care, Mark Killick, said "Over the course of the last few weeks, the customer demand for our service, and the sheer number of shoppers on our platform has surged in the wake of COVID-19. In my 38 years in the customer support industry, I’ve never seen anything quite like this.

"From a Care operations perspective, most natural disasters and emergencies are high stakes, sudden but localized. In contrast, COVID-19 is affecting every one of us over a sustained period of time, and, as a result, we’ve had to reimagine and rescale our Care operations overnight to best serve customers and shoppers across North America."

Due to the pandemic, Instacart has become an essential service for millions of people in the United States and Canada who are depending on the platform to safely, reliably, and affordably get the groceries and household goods they need in a contactless manner.

Over the past few weeks, Instacart has launched new features to help minimize friction and increase safety and convenience for employees and customers including:

  • An employee Safety Center to provide masks, hand sanitizer and thermometers at no cost;
  • “Leave at My Door” default option for contact-less customer delivery;
  • Fast and flexible option where customers receive an estimated delivery window and are notified when a shopper starts to work on their order ;
  • Extended the ordering window from 7 days to 14 days;
  • Evolving their Help Center and significantly increasing their number of agents.

"The last few weeks have been busier than we’ve ever imagined and our Tops team, along with Instacart, are working around the clock to serve all of our customers in this time of need,” said Ed Rick, director of digital and e-commerce for Tops.

“We will continue to be here for them and do everything we can to make their experience with us a positive one.”

April 17, 2020 - 11:43am
posted by Billie Owens in Tops Friendly Markets, news, batavia, Le Roy, essential workers.

Press release:

During these unprecedented times all Tops Friendly Markets locations are raising a cup of kindness as a way to say thank you to essential workers at all of its 162 locations in New York, Vermont and Pennsylvania.

From now until June 13, Tops is offering all essential workers a 50-percent discount on any single-serve coffee or handcrafted beverage at any of its locations.

“We can’t thank these dedicated men and women enough for their tireless efforts,” said Karri Zwirlein, director of bakery, deli, & prepared foods for Tops Friendly Markets. “Raising a cup of kindness is just our small token of appreciation for all they are doing each and every day to keep our communities safe.”

The discount is being given in good faith (no I.D. required) and is applicable to all first responders, healthcare workers, frontline personnel, and essential workers.

April 13, 2020 - 3:24pm

Press release:

Beginning this week, Tops will be rolling out additional safety measures at all of its 162 stores in New York, Pennsylvania and Vermont. Those safety measures include providing all of its associates with American made cloth face masks to ensure their associates health and well-being while serving the community as essential workers.

This safety measure is in addition to the 5,000 face shields already distributed to its workforce. These masks have been ordered from multiple providers in order to ensure that the quantities needed are available.  

The masks that Tops is providing to their associates are American made, which was important to Tops as a company. An added bonus was that some masks were even made locally in Buffalo, where Tops is headquartered.

Tops is confident that the masks will be distributed to all associates by the end of this week. In the meantime disposable masks will be available. 

“There is nothing more important to Tops than the health and safety of our associates, customers, vendors, and their respective families,” said Chairman and CEO Frank Curci. “We have been laser-focused on COVID-19 since it became clear that the United States was going to be greatly impacted by this pandemic and can assure the public that we are implementing the safety and sanitation protocols that are being recommended by the experts available to us.

"As this crisis has unfolded, I know that our protocols have evolved to stay abreast of the latest medical and scientific advice coming from these health experts and Tops can pledge to you that we are fully engaged on this task for the sake of all involved.”   

Tops is also 90-percent complete with the installation of plexiglas on both sides of its registers as of today, and is complete with the installation of Plexiglas at all of its customer service desks, pharmacy, and fuel stations. In total the company will have installed nearly 1,000 plexiglas safety shields by close of business on Wednesday, April 15.

Additional safety measures rolled out at all stores include providing gloves for their associates, hand sanitizer and wipes for their associates and customers respectively, and the newly instituted Comfort Zone areas at the registers, pharmacy, and deli areas, which provides more social distancing between customers as well as the customer and Tops associate.

Further, an associate is assigned at each store specifically in charge of sanitization of the front end registers, check stands, conveyor belts, customer service desks, point of sale devices, restrooms,and other frequently touched surfaces most accessed by customers on a continual basis during operating hours.

March 23, 2020 - 5:21pm
posted by Billie Owens in business, Tops Friendly Markets, jobs, employment, batavia, Le Roy.

Press release:

While the current situation hasn’t been easy on anyone, if you find yourself or someone you know looking for a job, Tops Friendly Markets is hiring for temporary and permanent positions and they welcome your application.

Stop by any one of Tops' 162 stores, their warehouse in Lancaster, NY, or visit here online to learn more.

March 18, 2020 - 1:37pm
posted by Billie Owens in Tops Friendly Markets, Le Roy, batavia, news, Seniors, covid-19.

Press release:

In these uncertain times we at Tops Friendly Markets feel the need to address the concerns of our most vulnerable population, our seniors 60 years of age and older.

We've heard you and therefore, effective Thursday, March 19, and until further notice, Tops will open its doors for this select audience only, allowing them to shop from 6 – 7:30 a.m. every Tuesday and Thursday.

Rest assured we will not be asking for identification as we trust the community will not abuse this privilege. Tops also has curbside and pickup delivery as an alternate shopping solution.

Please visit Topsmarkets.com to shop online.

March 15, 2020 - 7:44pm

Press release:

Tops Friendly Markets, with Genesee County locations in Batavia and Le Roy, are temporarily limiting hours of operation.

As we continue to do all we can to serve the needs of our customers, we will be changing our hours of operation from 6 a.m. to 11 p.m. to restock and continue to maintain the increased sanitation levels in our stores.

Stores that typically close earlier will maintain their existing hours of operation. These revised hours will be in effect until further notice.

For more information on these and other details re: COVID-19 updates, please visit our website.

February 28, 2020 - 3:11pm
posted by Billie Owens in Tops Friendly Markets, news, plastic bag ban.

Press release:

Tops Friendly Markets, which has more than three quarters of its stores in New York State, is a couple of days away from no longer providing plastic bags to its shoppers due to newly passed legislation banning the use of plastic bags.

While Tops has been providing its shoppers with a wide variety of bags for its shoppers to choose from, from jute and reusable to canvas and paper, long before the plastic bag ban was a glimmer in anyone’s eye, the locally owned and operated grocer felt it was important to educate its customers on the environmental impact of the new legislation set to take effect March 1.

“At Tops, social responsibility and sustainability have always been at the core of the company’s mission, said Kathy Sautter, public and media relations manager for Tops Friendly markets. “Tops upholds standards that ensure that we reduce environmental waste and energy consumption while providing our customers with sustainably sourced, high-quality products.

"But being responsible environmental corporate citizens goes beyond the products on the shelves or even the actions we take behind the scenes. It’s about the education we provide our customers and that’s why we’ve chosen to partner with our local municipalities to better inform our consumers about the impact the NYS plastic bag ban will have on the environment to help you, the consumer better understand the changes at hand.”   

To learn more about Tops environmental efforts please visit www.topsmarkets.com/sustainability.

January 17, 2020 - 3:07pm
posted by Billie Owens in Tops Friendly Markets, news, batavia.

Press release:

Over the course of the next six weeks, Tops Friendly Markets welcomes the community to try a variety of Tops Full Circle products during its weekend sampling events. Try something new, and share something good with your family today!  

Tops Friendly Markets is pleased to be able to offer its customers a wide assortment of healthy options integrated into every aisle. We believe that organic and best-of-nature products are an important part of a healthy and well-rounded lifestyle. With Tops own Full Circle brand, you can love what’s in it for you!

We bring you food that tastes good and home care items that are eco-friendly and work well. Full Circle products deliver our brand promise in every department with 300+ sku’s across grocery, dairy, frozen and home care, this brand offers shoppers USDA certified organic, non-GMO, gluten free, and hormone/antibiotic free products every day at an affordable price.

Additionally Tops offers more than 3,800 certified organic products that are, integrated with conventional products and merchandised in stores by meal category, which makes it easier to shop and plan.

The weekend sampling events will take place every Saturday and Sunday beginning tomorrow, Jan. 18, at selected located and ending on Sunday, Feb. 23.

In Genesee County, only the Batavia Tops will conduct samplings. It is located at 390 W. Main St.

November 26, 2019 - 12:26pm
posted by Billie Owens in Tops Friendly Markets, batavia, Le Roy, business.

Press release:

Tops Friendly Markets, a leading full-service grocery retailer in New York, Northern Pennsylvania, and Vermont, was pleased to conduct its annual Tops Years of Service recognition program earlier this month.

Currently in its 23rd year, the Tops Years of Service recognition program celebrates the dedication and loyalty of our long-term associates.

To honor their many years of service, each associate who reached a 5-year milestone beginning at 25 years were invited to a celebration dinner where they were recognized for their years of service by the Executive Committee and members of Tops leadership team.

This year, Tops recognized a total of 283 associates reaching 25, 30, 35, 40, 45, and 50 year anniversaries for a grand total of 9,065 years of service.

A total of 10 honorees work at the Tops Friendly Markets in Le Roy and Batavia.

The two Le Roy store employees recognized were:

  • David Remington -- 25 years 
  • Tim Brigham -- 25 years

The eight Batavia store employees recognized were:

  • David Priolo -- 40 years 
  • Ann Marie Nichols -- 35 years 
  • Carol Merrick -- 30 years
  • Tina Wolff -- 30 years
  • Cathy Buckland -- 30 years
  • Kathleen Goras -- 30 years
  • Tammy Bickle -- 30 years
  • Lee Skellon -- 25 years

Regional events were held in Buffalo at Salvatore’s Italian Gardens and in Rochester at Casa Larga Vineyards. Honorees were able to reminisce with their colleagues, as well as enjoy festivities including a compilation of memorable moments submitted be honorees, commemorative photos of the evening, a souvenir program containing honoree bios, photos, and other memorabilia, and a gift for each honoree.

"At Tops we believe in recognizing those associates who have made a long-term commitment to the grocery business, to one another, and more importantly to our company," said John Persons, president and chief operating officer for Tops Friendly Markets.

"As a locally owned and operated company based in Western New York, we take great pride in ensuring our valued associates are provided with the right tools to grow and succeed through scholarships, health improvement programs, and career advancement opportunities."

Do you have a passion for food? So do we! Join the 28th largest supermarket chain in the country and do what you love every day -- all while learning new skills, honing your craft, and growing as a leader.  From various positions throughout our stores to warehouse opportunities and more, we just may have the perfect match for you!

To learn more about the great opportunities that await you at your neighborhood Tops visit https://www.topsmarkets.com/Careers/

November 5, 2019 - 11:01am
posted by Billie Owens in batavia, Le Roy, news, Tops Friendly Markets.

Press release:

Tops Friendly Markets, a leading full-service grocery retailer in New York, Northern Pennsylvania, and Vermont, announced today that the company will once again offer military personnel and their immediate families an 11-percent discount off of their grocery bill this Veterans Day. 

On Monday, Nov. 11, Tops Markets will honor an 11 percent discount off of a total order to all veterans and immediate family members in the same household, who shop at any Tops location. In Genesee County, there are two Tops locations -- at 390 W. Main St. in Batavia, and at 128 W. Main St. in Le Roy.

Customers should present proof of service that they, or an immediate family member are a U.S. Veteran, active duty, reserve or retired military personnel to automatically receive an 11-percent discount off of their total purchase that day.

“The respect and gratitude we have for the people who serve and have served in the military is immeasurable, and for that we are forever grateful,” said Frank Curci, Tops chief executive officer.

“We wanted to support local military personnel by giving back to our associates and customers who have courageously defended our country and made many sacrifices through their military service.”

Tops is a longtime supporter of military associates and customers. The company’s actions include: support of the American Veterans Tribute Traveling Wall; Honor Flight Missions; sending care packages for troops serving domestically and overseas; VA hospital visits; participation in veteran job fairs, parades and expo’; and new this year, Tops Stars for Our Troops program by which stars from embroidered U.S. Flags slated for retirement are presented to Veterans, active duty personnel, and first responders.

September 16, 2019 - 3:20pm

Tops Friendly Markets, a leading full-service grocery retailer in New York, Northern Pennsylvania, and Vermont, is proud to announce its registration for the 2019 Clean Up the World (CUTW) program.

Established in 1993, CUTW is one of the largest community-based environmental programs in the world, uniting community groups, schools, businesses, and local governments to carry out activities that address local environmental issues. The organization inspired billions of people across all continents to tread lightly, clean up, and conserve the planet in addition to combating waste and plastic pollution.

In order to fulfill its commitment to the program Tops is hosting a Clean Up the World Weekend, Sept. 20-22, at all 159 of its stores across three states, including its two stores in Genesee County -- Batavia and Le Roy.

Over the course of the three days, 10,000 reusable bags made of 10-percent recyclable materials will randomly be given away, encouraging shoppers to use recycled bags over plastic. This is especially pertinent in New York State where a plastic bag ban is currently in legislation and set to go into effect in March.

Additionally shoppers will learn more about specific earth friendly brands available at Tops including Full Circle, Mrs. Meyers, Method, Seventh Generation and more as they make their own personal choices to make a difference in their own carbon footprint.

Lastly, Tops associates will be participating in environmental clean ups across the communities in which it serves. From river and beach clean ups to beautifying trails and parks, Tops is encouraging its associates to make a difference.

“At Tops Friendly Markets, social responsibility and sustainability have always been at the core of our mission, upholding standards that ensure we reduce environmental waste and energy consumption while providing our customers with sustainably sourced, high-quality products,” said Kathy Sautter, public and media relations manager for Tops Friendly Markets.

“We continue to make great strides in reducing our environmental impact in every facet of our business. For example we are able to reduce the amount of inedible food going back into landfills by recycling over 346 tons of inedible food and over 156 tons of unusable organic products this year alone.”

Across the chain, Tops raises its efficiencies in other ways as well by implementing energy efficient lighting which drastically reduces energy consumption throughout their stores properties. The chain began upgrading interior lighting to LED lights/fixtures thru a program with Lime Energy Services in several of its stores as well as its corporate offices and mailroom. In 2019 these retro-fittings now save over 1,909,725 kWh annually.

As Tops launched into a year of remodels in 2019 LED lighting continues to be used to ensure additional savings. LED lighting was also used in fuel canopies in 2019 helping to save over 181,000 kWh annually in exterior lighting as well.

Tops also took a look at how it could reduce the amount of refrigerant containing ozone depleting gases and retrofitted multiple systems companywide resulting in 20,000 pounds less for an overall 10-percent reduction. Overall the company was able to reduce its leak rates on these harmful refrigerants by 20 percent keeping 5,600 pounds out of the atmosphere.

Tops is also on track to exceed last year’s totals when it comes to recycling. So far this year alone the company has recycled more than 9,500 tons of cardboard and over 395 tons of plastic bags and film.

February 12, 2019 - 1:58pm

Press release:

Tops Family Markets and Dole Packaged Foods LLC are excited to launch the third annual Learning Garden contest granting two elementary schools in either Upstate New York, Vermont or Northern Pennsylvania a Captain Planet Foundation Learning Garden. The contest will begin Sunday, Feb. 17 and will run until Saturday, March 16.

Tops shoppers can enter their school for a chance to win by visiting topsmarkets.comor https://captainplanetfoundation.org/contest/topsmarkets/and filling out the contest application. Two lucky schools will win a comprehensive Learning Garden complete with lesson kits filled with supplies, a schoolyard garden, fully equipped garden cooking cart, and strategies for summer garden maintenance.

The Learning Garden program provides a context for multidisciplinary learning, ranging from Nutrition and Science to Social Studies, Math, and Language Arts. Students benefit by expanding their palates, taste-testing healthy foods, and learning about food origins.

“Dole is very excited to be partnering with Tops Friendly Markets again to bring two lucky schools Learning Gardens. It is so important for children to learn about where their food comes from and develop healthy eating habits at an early age,” said Larry White, vice president -- Sales, Dole Packaged Foods. 

“So many subjects can be taught in the garden and hands-on garden learning is an excellent way to support student understanding of natural systems, food origins, and healthy eating,” said Leesa Carter, president & CEO of Captain Planet Foundation.

“Captain Planet Foundation is dedicated to ensuring that kids are armed with an understanding of the natural world in which they live, and we are thrilled to be partnering again with Tops and Dole Packaged Foods to provide two lucky schools in with Project Learning Garden.”

“Tops Friendly Markets is excited to partner with Dole and the Captain Planet Foundation for a third year. We are committed to supporting educational excellence and the hands-on garden and curriculum is an integral part of the conversation when teaching kids learn where their food comes from,” says Diane Colgan, senior VP of Marketing & Decision Support, Tops Friendly Markets. “We encourage every elementary school to consider entering for their chance at winning this great free resource.”

About Dole Packaged Foods

Dole Packaged Foods LLC, a subsidiary of Dole International Holdings, is a leader in growing, sourcing, distributing and marketing fruit, vegetables and healthy snacks throughout the world. Dole markets a full line of innovative packaged, frozen and dried fruit. The company focuses on four pillars of sustainability in all its operations: water management, carbon footprint, soil conservation and packaging. For more information, please visit dolesunshine.comor doleintlcsr.com.

About Tops Friendly Markets

Tops Markets LLC is headquartered in Williamsville and operates 159 full-service supermarkets with five additional by franchisees under the Tops banner. Tops employs over 14,000 associates and is a leading full-service grocery retailer in New York, northern Pennsylvania, and Vermont. For more information about Tops Markets, visit the company's website at www.topsmarkets.com.

About Captain Planet Foundation (CPF)

Based on the critically-acclaimed animated series "Captain Planet and the Planeteers," CPF was cofounded in 1991 by media mogul Ted Turner and producer Barbara Pyle. Since then, the Captain Planet Foundation has played a critical role in helping to ensure that the next generation of business leaders and policy makers are environmentally literate citizens who leverage technology and information to manage and protect the air, land, and water upon which all life depends. 

CPF is a grant-making foundation that has funded over 2,000 hands-on environmental education projects withschools and nonprofits that serve children in all 50 U.S. states and in 25 countries internationally. More than 1.4 million children have directly participated in and benefited from these educational projects. In addition to its Small Grants Program, the Captain Planet Foundation also operates the following programs: Project Learning Garden, Project Hero, Youth Voice, and the Institute. For more information:www.captainplanetfoundation.org.

November 19, 2018 - 12:52pm
posted by Billie Owens in Tops Friendly Markets, business, news.

Press release:

Tops Friendly Markets LLC (“Tops” or the “Company”) today announced that it has successfully completed its financial restructuring and emerged from Chapter 11. The Company reorganized on a fully consensual basis, with the support of its secured creditors and the Official Committee of Unsecured Creditors.

The Company is emerging from Chapter 11 with a substantially stronger balance sheet, reducing its debt by approximately $445 million, and with more than $100 million in liquidity. This significantly enhanced financial flexibility will enable the Company to continue to invest in its stores and create an even more exceptional shopping experience for its customers.

The Company also emerges having resolved the labor and pension issues that it faced at the commencement of the Chapter 11 cases.

“We are moving forward as a stronger Company with an even greater ability to provide convenience, savings and friendly service to customers across our communities. We are investing in our stores and rolling out new services that make shopping with us even easier" said Frank Curci, chief executive officer of Tops.

“Some of those services include 'Tops Grocery Pick Up' which allows customers to order groceries online and select their preferred pickup times. This builds upon the 'Grocery Delivery' option that rolled out late last year. And, with Thanksgiving and the holiday season right around the corner, not only will shoppers find the best deals in town on family meals, gifts and household essentials, they will also be able to take advantage of exclusive savings opportunities like Tops Christmas Bonus.

"We thank our customers for their continued support, our Tops’ associates who provide our customers with exceptional service every day, and our vendors and partners for their ongoing support as we look forward to continuing to serve our communities for years to come."

Weil, Gotshal & Manges LLP served as legal counsel to Tops, Evercore Group LLC served as Investment Banker and FTI Consulting Inc. served as restructuring advisor.

About Tops

Tops Markets LLC is headquartered in Williamsville and operates 159 full-service supermarkets with five additional by franchisees under the Tops Markets banner. Tops employs more than 14,000 associates and is a leading full-service grocery retailer in Upstate New York, Northern Pennsylvania, and Vermont. For more information about Tops Markets, visit the company's website at www.topsmarkets.com.

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