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City kicks off strategic planning with resident survey

By Howard B. Owens

Press release:

City residents and those who work in the city are asked to provide input to the Batavia City Council through a Citizen Survey posted on the city’s Web site at www.batavianewyork.com.

Two years ago the city conducted a citizen survey to gauge how citizens perceive the quality of several city services. The survey also inquired as to whether citizens plan to remain in Batavia in five years and provided an area for general comments.

The data received from the survey was used to develop the city’s Strategic and Business Plan. Last year was an overwhelming success for our first year of implementation as the city achieved or exceeded nearly all of its identified performance measurements and key intended outcomes.

The results of the 2012 survey will again provide the city with information for its strategic planning process 2013 – 2015.

“This past year has been an enormous success for our city,” said City Manager Jason Molino. “It is important that we continue this planning process moving forward, and getting input from our citizens and workforce is vital to the planning success.”

The online survey can be viewed using any computer with Internet access. To find the survey, an individual will need to go to www.batavianewyork.com and click on the link labeled, “Citizen Survey.”

This link will take you directly to the survey which can be filled out online and submitted by the click of a button upon completion. All residents and those working in the city can take the survey, and the survey can be accessed more than once by eligible members of the same household.

For individuals without computer access, the Richmond Memorial Library is encouraging Batavia residents to utilize its free Internet service to take the survey. The library offers several computer terminals from which the survey can be taken. The service is free, however individuals must sign up to become a library member.

Membership to the Richmond Memorial Library is free and requires only a few minutes to provide some basic information. Summer library hours are: 9 a.m. to 9 p.m. Monday – Thursday; 9 a.m. to 5 p.m. Friday and Saturday.

Residents can also pick up and submit a hard copy of the survey from the city clerk’s office at city hall.

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