An expansion of its small business lending (SBL) team, Tompkins Community Bank has appointed Todd Ferrara to a newly created role, SBL business line manager. Ferrara will oversee Tompkins’ SBL underwriters, lending assistants, and market-based managers across New York and Pennsylvania, working to drive growth among target segments while delivering a top-notch customer experience.
“Small Business Lending is an area that is critical to the success of Tompkins and our local communities. We are focused on delivering high-quality products and experiences to the small business customers we serve,” said Thomas Evans, enterprise credit administration officer at Tompkins. “As part of fulfilling that mission, establishing a dedicated leadership position and filling it with a high-caliber individual is a critical step. Todd is a demonstrated leader with proven capabilities in this regard. It is with high conviction that we put Todd in this position and look forward to him delivering for Tompkins and our customers.”
Previously, Ferrara served as the business development officer for Tompkins’ Philadelphia footprint. A 25-year veteran of the banking industry, Ferrara has ample experience leading teams in small business and cash management.
“Todd joined Tompkins just over a year ago and has since established himself as a dynamic, capable leader,” said Ginger Kunkel, president of Tompkins’ Pennsylvania market. “His dedication to a supportive and collaborative work environment embodies the values that Tompkins holds paramount and we all look forward to watching Todd grow in this new role.”
A graduate of Juniata College, Ferrara currently serves as board secretary for the Boys and Girls Club of Chester, Pennsylvania, a position he has held for the past three years. He and his family are also longtime supporters of Speranza Animal Rescue and have fostered and rescued several from the organization. He lives in Royersford, Pennsylvania with his wife, Jill, and is father to one daughter and two stepchildren.
If buying a home for the first time is a goal for 2024, take note. Tompkins Community Bank recently announced its participation in the 2024 Homebuyer Dream Program (HDP). The program, offered through the Federal Home Loan Bank of New York (FHLBNY), provides up to $20,000 in assistance for eligible first-time homebuyers with the purchase of their first home.
“As a community bank, helping people thrive in the areas that we serve is at the heart of everything we do,” said Stacy Merrill, Vice President, Residential Mortgage Lending Manager. “Purchasing a home is a big personal milestone and one with several benefits, including wealth accumulation and stability. It is our honor to be a part of that process. The Homebuyer Dream Program can help to improve access to homeownership opportunities and remove potential hurdles with down payment & closing cost assistance.”
To apply for the HDP, borrowers must be in good standing with the FHLBNY, be a first-time homebuyer, and have a household income at or below 80% of the Area Median Income for the county in which the home will be purchased. Additionally, awardees will need to complete a homeownership counseling program. Tompkins is proud to assist our customers as they move through the application process.
To learn more about this opportunity, visit your nearest Tompkins Community Bank and connect with one of our mortgage consultants (www.tompkinsbank.com). Applications are now open through August 30, 2024, or until funds are exhausted.
An expansion of its commercial banking team, Tompkins Community Bank has appointed Sean Quinn as regional manager, of commercial banking. With 23 years of experience in the banking industry, Quinn most recently served as the senior vice president and relationship manager at M&T Bank. In his new role, Quinn will oversee Tompkins’ present and prospective banking relationships within the Buffalo market.
“Sean’s dedication to enhancing customers’ experience is reflective of our mission as a community bank,” said Diane Torcello, president of Tompkins’ Western New York market. “We are confident that his industry experience and strong leadership abilities will be an asset to our Buffalo team, for both Sean’s colleagues and clients.”
Quinn holds degrees in finance and management from SUNY Fredonia and St. Bonaventure University. He resides in Hamburg, New York with his wife and three children.
In a celebration of professional growth, Tompkins Community Bank has announced the promotion of Laura Geary to vice president, community banking division manager. A 30-year veteran of the banking industry, Geary will be responsible for overseeing the operations and strategies of 16 retail branches throughout Western New York (WNY), ensuring that the needs of customers in the community are met.
“During her 17 years at Tompkins, Laura has been instrumental in the continued development of our employees and the experience they provide to our customers,” said Diane Torcello, president of Tompkins’ WNY market. “Her strategic thinking is an asset to our clients and the community at large, and we can’t wait to see her continued positive impact in this new role.”
A graduate of SUNY Fredonia, Geary previously served as the training and retail banking manager at Five Star Bank before joining Tompkins in 2006. Most recently, Geary served in the role of vice president, organizational development manager at Tompkins. An active member of her community in Piffard, New York, Geary serves as vice president of the York Central School Board, Secretary of the Genesee County Business Education Alliance, and is a volunteer for Odyssey of the Mind.
Tompkins Community Bank announced that Diane Torcello has been promoted to president of the bank’s Western New York (WNY) market. Previously, Torcello served as senior vice president and community banking manager. In her new role, she is responsible for the bank’s growth, community and client engagement and stakeholder relations throughout its Western New York market as well as fostering relationships with clients of Tompkins insurance and wealth affiliates.
“Diane has a proven record of leadership expertise and excellence as a community banker throughout the region, from Rochester to Batavia to Buffalo and their surrounding communities,” said John McKenna, president of Tompkins Community Bank. “Having witnessed first-hand her dedication over the past ten years, I know that her vast knowledge of financial services and commitment to collaboration makes her the ideal leader to build on our success in Western New York.”
A veteran of the banking industry, Torcello is well-known throughout the community for her expertise in retail, commercial, operations, and branch management. She began her career as a teller at The Pavilion State Bank and steadily rose through the company’s ranks into the position of commercial lender.
Torcello began her 18-year tenure with Tompkins as vice president and branch manager before being elevated to senior vice president and community banking manager in 2013, a position she has held for the past decade. In this role, Diane is responsible for the leadership of all staff and operations of the Western New York branch network, as well as the direct involvement and management of the largest deposit relationships. She also interacts routinely with the Tompkins WNY bank board on business development and strategy.
Most recently, Torcello was named one of the Rochester Business Journal’s Women of Excellence in the publication’s 2023 awards announcement. She is also a past recipient of the Women in Business Award from the Batavia Daily News and the 40 Under 40 from Buffalo News.
“Diane’s impact on both the Tompkins community and the community at large has been immeasurable over her remarkable career,” said Jim Fulmer, board chair of Tompkins Community Bank. “Her dedication to the professional growth of her team, and the economic health of her community, is emblematic of our mission to its core.”
Active in the community, Torcello has served as a board member and volunteer for several nonprofit organizations throughout her career, including the Genesee County Chamber Business Development Committee, Mary Immaculate Finance Committee, Children’s Home Committee, United Way, St. Mary’s Parish Council and Junior Achievement. She has also served as a member of the Board of Trustees at Genesee Community College for 14 years, including two as Chair. An upcoming graduate of Roberts Wesleyan University, Torcello resides in Pavilion with her husband, Ralph, although is frequently in Rochester and Buffalo visiting her two sons and their families.
In its ongoing dedication to bettering the communities it serves, this Thanksgiving Tompkins Community Bank gifted a total of $15,000 to local nonprofits across western New York in celebration of its annual “Banksgiving” holiday donation. This year, Tompkins’ Banksgiving featured $1,000 donations to nonprofits whose focus is food insecurity and local to each of its fifteen branches across Erie, Cattaraugus, Livingston, Genesee, Wyoming, Monroe and Orleans counties. This is the third year Tompkins has supported local nonprofits through the Banksgiving program.
“The holiday season can prove to be a difficult time of year for many folks, and even more so as we continue to encounter aftereffects of the pandemic as well as rising costs of goods,” said John McKenna, president of Tompkins’ Western New York market. “It’s our hope that these gifts will make a meaningful difference in all of these communities, because we’re a part of those communities, too.”
The Banksgiving donations round out a year of community-focused initiatives for Tompkins. Throughout 2022, the bank has continued to offer free, virtual seminars on topics ranging from first-time homebuying to fraud protection, as a means of cultivating financial education and independence in the communities we serve.
“Giving back and supporting the communities serve is central to our mission as a community bank,” continued McKenna. “We have the unique privilege of seeing the impact of our actions first hand, as our employees also live and work in these communities as well. Our efforts are inextricably linked to the community’s well-being, and this is what inspires us to continue evolving to meet the needs of the counties we serve.
Submitted photo: Mickey Hyde (Tompkins in Le Roy), Judy Ridley (LeRoy Food Pantry), and Wendy Holmes (Tompkins).
Following the kickoff of National Financial Planning Month in October, Tompkins Community Bank has announced the launch of Smart Spend, a unique new checking account that qualifies for “Bank On” certification.
The new product aims to expand community access to banking through the elimination of overdraft fees for account holders. In addition to minimizing opportunities to overdraw, the Smart Spend accounts have no minimum balance requirement, making it one of Tompkins’ most inclusive banking options for underbanked or previously unbanked community members.
“Offering Smart Spend will make banking more equitable and accessible for all in our community, and it’s an important step in the right direction,” said John McKenna, president of Tompkins, Western New York and CEO of Tompkins Community Bank. “It’s our hope that Smart Spend will cater to the ever-growing diversity of financial needs we serve, and allow more individuals to establish a financial footprint, securely build their credit history and develop healthy saving and spending habits.”
As part of its ongoing commitment to offering financial education, Tompkins hosts an ongoing series of free, virtual webinars on a variety of topics, including fraud protection, first-time homebuying, and overall financial wellness. For a schedule of upcoming events and instructions on registering, please visit https://www.tompkinsbank.com/about-us/community-events.
Smart Spend is now available in all 16 branches serving the Genesee, Livingston, Orleans, Wyoming and Erie Niagara counties in Western New York. Key features of the account include a monthly maintenance cost of only $5.00, no overdraft or nonsufficient fund fees, the ability to pay bills and make purchases, and federal deposit insurance. In addition to the new program, Tompkins has also developed a corresponding Smart Spend savings account, available only to Smart Spend checking account holders. For more information, please visit https://www.tompkinsbank.com/.
Smart Spend is officially certified by the national Cities for Financial Empowerment Fund (CFE Fund) as meeting the Bank On National Account Standards for 2021–2022. The national safe account Standards, co-created by consumer advocates, leading national nonprofit organizations, civic leaders, and other financial institutions, designate both core and strongly recommended features that ensure low cost, high functionality, and consumer safety.
