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March 15, 2012 - 4:59pm
posted by Howard B. Owens in batavia, business, UMMC.

Syed A, Shah MD has joined the United Memorial Cardiology and Internal Medicine Practice at 229 Summit Street, Batavia. Dr. Shah is a Board Certified non-invasive Cardiologist with extensive experience in developing outreach practices. He is a graduate of Allama Iqbal Medical College in Lahore, Pakistan; completed a Masters degree in Public Health from the University of Dundee, Scotland; received an MBA from the Simon School of Business at the University of Rochester and has an MD from the State University of New York.

Dr. Shah is Board Certified in Internal Medicine and Cardiology. He is certified as a Physician Executive by the Certification Commission in Medical Management. Dr. Shah is a Fellow of the American College of Physicians, a Fellow of the American College of Cardiology and a Diplomate of the American College of Physician Executives. He is an Assistant Professor of Medicine at the University of Rochester, School of Medicine and Dentistry. He practices in Batavia, Albion, Brockport and Olean. Dr. Shah resides in Penfield with his family.

Genesee Cardiology and Internal Medicine merged with United Memorial in December 2011 to create United Memorial Cardiology and Internal Medicine following the retirement of Dr. Keun Oh. The practice is accepting new patients.To make an appointment with Dr. Shah, Dr. Rathor or Susan Riner, NP telephone (585)344-4440. Most insurance, including Medicaid and Medicare are accepted.

March 4, 2012 - 1:07pm
posted by Howard B. Owens in business, UMMC.

Press release:

Carter Brent, RN, has been appointed the clinical coordinator for Wound Care and Hyperbaric Medicine at United Memorial Medical Center. Carter is a 2008 graduate of the Monroe Community College School of Nursing.

He holds additional associate degrees in Liberal Arts and Chemical Technologies. For the past three years he was employed at the University of Rochester Medical Center in the Neuromedical Unit.

United Memorial contracts with Diversified Clinical Services (DCS) to provide program management at the Wound Care Center. The Wound Care Center opened in October 2011 on the ground floor of the hospital at 127 North St., Batavia.

February 27, 2012 - 4:25pm
posted by Billie Owens in batavia, UMMC.

United Memorial Medical Center will offer FREE important health screenings to uninsured Genesee County residents between the ages of 40 and 64 next week.

The screenings will take place from 4 to 8 p.m., Thursday, March 8, at the Jerome Center, 16 Bank St., Batavia.

Please call United Memorial’s Healthy Living Department to schedule an appointment at  344-5331.

Services will include blood-sugar testing, total cholesterol and take-home colorectal cancer screening kits. Healthcare providers will also give free mammograms, pap smears and clinical breast exams for women and prostate screening exams for men.

Light refreshments, health information and free giveaways will also be available.

This event is planned by the Cancer Services Partnership of Genesee and Orleans Counties, and made possible by a state grant administered by United Memorial.

February 23, 2012 - 1:48pm
posted by Billie Owens in batavia, Announcements, UMMC.

Press release:

The United Memorial Medical Center diabetes self-management education program offered through Healthy Living has been awarded continued Recognition from the American Diabetes Association.

The program was also recognized in March 2009. It offers high quality education services to the patients it serves.

The ADA Education Recognition effort began in the fall of 1986 as a voluntary process to assure that approved education programs met the National Standards for Diabetes Self-management Education Programs.

Programs that achieve Recognition status have a staff of knowledgeable health professionals who can provide the most current information regarding diabetes management for participants.

Self-management education is an essential component of diabetes treatment. One consequence of compliance with the national standards is the greater consistency in the quality and quantity of education offered to people with diabetes.

The participant in an ADA Recognized program will be taught, as needed, self-care skills that will promote better management of his or her diabetes treatment regimen.

All approved education programs cover the following topics as needed: diabetes disease process; nutritional management; physical activity; medications; monitoring; preventing, detecting and treating acute complications; preventing, detecting, and treating chronic complications through risk reduction; goal setting and problem solving; psychological adjustment; and preconception care, management during pregnancy and gestational management.

Unnecessary hospital admissions and some of the acute and chronic complications of diabetes may be prevented through self-management education. For more information, contact United Memorial’s Healthy Living Department, located at 211 E. Main St., Batavia, or by telephone at 344-5331.

February 8, 2012 - 5:40pm
posted by Howard B. Owens in batavia, business, UMMC.

Press release:

United Memorial Medical Center is currently implementing an electronic medical record (EMR) system in outpatient clinics. Last week, Tountas Family Care Center in LeRoy was the first hospital-run outpatient service to transition to an electronic medical record and over the next six months each family care center and hospital based medical practice will shift to the new system. This includes Batavia Family Care Center, the Women’s Care Centers in Batavia and Medina, Surgical Associates, Wound Care and Hyperbaric Medicine, Cardiology and Internal Medicine, and the Corporate Health Center.

Evolving to an electronic medical record keeping system in all facets of health care will lead to improved quality, efficiency, and ease of access for providers to an individual’s important health information. Paper records require considerable storage space and collecting records for review by a single provider is time consuming and complicated. Handwritten notes can be illegible and important pieces of data can be buried under a “mountain” of paper. The electronic medical record provides standardization of information and can predict, detect and prevent adverse events based on the information submitted and stored on the system. With the patient’s medical history, laboratory test results, allergies, medication and immunization records at their finger tips, physicians will be able to make a faster, more accurate diagnosis and reduce medical errors.

In addition to providing clinical documentation in the providers’ office, orders can be sent electronically to other hospital departments, (i.e. the Laboratory, Diagnostic Imaging, Wound Care Center) as needed and prescriptions can be sent electronically to local pharmacies for new prescriptions and refills.

In 2006, United Memorial Medical Center began using Medical Information Technology, Inc. (MEDITECH), an integrated software solutions company as the information system in the acute care, hospital setting. LSS Data Systems, a subsidiary of MEDITECH, will provide software for use in the physician practices for the creation of an EMR. The compatibility between information systems at the Hospital and in the physician offices allows structured clinical data to be shared in a timely manner and permits all available clinical information to be in place when making decisions.

This marks a significant accomplishment towards a consolidated electronic medical record for United Memorial patients, regardless of the service provided.

February 6, 2012 - 6:47pm
posted by Howard B. Owens in batavia, business, UMMC.

Press release:

United Memorial Medical Center Laboratory has earned The Joint Commission’s Gold Seal of Approval™ for accreditation by demonstrating compliance with The Joint Commission’s national standards for health care quality and safety in laboratories. The accreditation award recognizes United Memorial’s dedication to continuous compliance with The Joint Commission’s state-of-the-art standards.

The UMMC Laboratory underwent a rigorous unannounced on-site survey in the Fall of 2011. A team of Joint Commission expert surveyors evaluated the lab for compliance with standards of care that directly affect the quality and safety of diagnostic services and patient care.

"In achieving Joint Commission accreditation, United Memorial has demonstrated its commitment to the highest level of care for its patients," says Jennifer Rhamy, M.B.A., M.A., M.T. (ASCP) SBB, HP, executive director, Laboratory Accreditation Program, The Joint Commission.

"With Joint Commission accreditation, we are making a significant investment in quality on a day-to-day basis from the top down. Joint Commission accreditation provides us a framework to take our organization to the next level and helps create a culture of excellence,” said Mark C. Schoell, president and CEO of United Memorial.

“For our organization, achieving Joint Commission accreditation is a major step toward maintaining excellence and continually improving the care we provide.”

The Joint Commission has been evaluating and accrediting laboratory services since 1979. Today, The Joint Commission accredits almost 2,000 organizations providing laboratory services. This represents almost 3,000 Clinical Laboratory Improvement Amendment certificate laboratories, including independent reference labs and in vitro fertilization labs, and those connected with other health care organizations such as hospitals, ambulatory surgical centers and long-term care facilities.

The Joint Commission’s laboratory standards emphasize the results a laboratory should achieve instead of emphasizing the technical methods of performing testing, and were developed with input from professional laboratory organizations.

Joint Commission standards address processes that follow laboratory specimens -- from the doctor’s order into the laboratory, from specimen collection then back to the patient through result reporting -- focusing on the provision of high quality, safe laboratory services integrated with patient care.

These standards highlight the essential nature of laboratory services on the actual care and service delivery processes that contribute to and support the overall health care delivery system.

January 20, 2012 - 7:29pm
posted by Howard B. Owens in health, UMMC.

Press release:

United Memorial Medical Center is pleased to announce that it will continue to provide a Phase II Cardiac Rehabilitation Program and will eventually add the service to its newest physician practice, United Memorial Cardiology and Internal Medicine, located at 229 Summit St., Batavia. Planned renovations to the practice will be altered to accommodate Phase II cardiac rehab.

Acquiring the cardiology and internal medicine practice of Dr. Keun Oh and Dr. Mohammad Rathor following Dr. Oh’s retirement in December, allows the hospital to continue to provide the medically monitored Phase II program on a smaller, flexible scale than what was previously available.

In November, United Memorial announced that it would close its Cardiac Rehabilitation Department effective March 1 due to declining patient volumes in the Phase II program and high expenses that were not offset by the self-pay, cardiac maintenance program. The 90-day time frame allowed the current eight participants in Phase II to complete the medically monitored portion of their program. For the 70 individuals enrolled in Cardiac Maintenance, the hospital has worked closely with the GLOW YMCA, Genesee County Branch, to develop a cardiac maintenance program to meet their specific needs in a community setting.

“By working with our community partners and thinking creatively, we have found a way to provide locally delivered cardiac rehabilitation services for our residents in a manner that maintains the quality and availability of care and is economically feasible,” stated Mark C. Schoell, president and CEO of United Memorial.

Phase I cardiac rehabilitation occurs while the individual is still in the hospital following a cardiac issue such as a heart attack. Phase II is an outpatient rehabilitation program that begins following discharge from the hospital, usually within a few days.

Participants in Phase II exercise regularly in a closely supervised setting. They learn stretching and cooling techniques, how to monitor their heart rate and activity levels, increase their aerobic capacity and become stronger. While exercising, a health professional assesses their heart rate and rhythm, blood pressure and symptoms of distress. Patients receive extensive education that includes risk factor modification, stress management, and nutrition counseling. Phase II is a medically monitored program and requires a physician in close proximity.

Phase III cardiac rehab is often referred to as cardiac maintenance. It focuses on long-term lifestyle changes to prevent future cardiac issues and patients continue to exercise to regain physical function. They learn to monitor their pulse and weight and watch for symptoms of coronary artery disease. Patients track their progress in written logs and share the information with their physician. Cardiac maintenance usually has a group format where participants offer support and encouragement to each other. Many cardiac rehab maintenance programs are typically held in community facilities.

When the department closure was announced, cardiac maintenance patients expressed concern about having a program to go to where they could continue with their groups. Many patients have exercised together, following the same routine for a number of years and formed deep bonds and friendships.

“The mission of the YMCA to build the spiritual, mental and physical wellness of all people aligns itself perfectly with the needs of the Cardiac Maintenance participants. We want to focus on healthy living by helping people achieve lifestyle goals through wellness, education and social interaction,” said Scott Taylor, CEO of the GLOW YMCA.  

The Genesee County YMCA is currently developing the cardiac maintenance area for all those in the program. They will waive joiner fees for current cardiac rehab participants and offer the program at the same, if not slightly reduced, monthly fee level. United Memorial will donate much of the exercise equipment currently used in the program to the YMCA for their program, easing the transition of the clients and provide education regarding nutrition and wellness through the Healthy Living Department, UMMC’s community outreach program.

The YMCA will begin offering ardiac maintenance services on March 5 and provide a smooth transition to current participants.

January 5, 2012 - 5:33pm
posted by Howard B. Owens in batavia, business, UMMC.

Press release:

United Memorial Medical Center is pleased to announce that plans are under way to provide Urgent Care Services at the Jerome Center in Batavia.

“This continues United Memorial’s efforts to increase access to necessary health care services to residents of Genesee County,” said Mark Schoell, president and CEO.

United Memorial currently operates an Urgent Care Center on Tountas Avenue in Le Roy which opened in July 2010. Visits to United Memorial’s Urgent Care Center in Le Roy have grown from an estimated 3,500 to more than 6,000 annually. Analyzing patient demographics based on zip codes indicate that a great deal of that growth is from the Batavia area.

Urgent Care services are a cost effective and convenient way for patients to receive quality medical care when their primary care physician is unavailable and they do not want to spend time waiting in an emergency room to be treated for a non-life-threatening injury or illness. Co-payments for urgent care are typically less than emergency room co-pays.

UMMC’s Urgent Care Center in Batavia, like the center in Le Roy, will be well equipped to treat a variety of ailments, including: sprains and fractures; cuts and lacerations; animal and insect bites and stings; cold and influenza symptoms; ear infections; pneumonia; bronchitis; urinary tract infections; asthma; sore throats/strep and mono; and influenza vaccines.

Urgent Care at the Jerome Center will be supported by United Memorial’s state-of-the-art medical imaging services, the most advanced in Genesee County. The Jerome Center is conveniently located in the heart of Downtown Batavia at 16 Bank St. It offers handicap accessibility, convenient parking, a gift shop and refreshment kiosk.

An opening date will be announced soon and is expected to occur in early spring.

January 4, 2012 - 1:50pm
posted by Howard B. Owens in UMMC.

Press release:

United Memorial Medical Center welcomed the first baby born within Genesee County in the New Year, 2012. Craig Michael Meyer Jr., a boy, was born to Jennifer and Craig Meyer, of Oakfield, on January 2, 2012. He weighed 7 pounds, 7 ounces and was 20 1/2 inches long. He was delivered by midwife, Cecelia Stearns, CNM.

Mr. and Mrs. Meyer are both employed by Applebee’s Restaurant. Mr. Meyer also works as an independent carpet installer.

As the New Year’s baby, Craig and his parents received a gift card to a local department store, an infant snuggler and baby safety items from United Memorial.

There were 545 babies born at United Memorial in 2011, a 4-percent increase from 2010.

December 2, 2011 - 5:22pm
posted by Howard B. Owens in batavia, UMMC, Health and Humanitarian Award.

Dorothy M. Baker received the 28th annual Health and Humanitarian Award of Genesee County from the UMMC Foundation during a luncheon at Terry Hills on Friday afternoon.

Baker was recognized for her many years of volunteer work, including at the Jerome Center gift shop and kiosk, the tourism information booth, Office of the Aging, Veterans Administration and St. Joseph's Catholic Church. Baker logged 1,750 volunteer hours in 2010.

November 28, 2011 - 4:18pm
posted by Howard B. Owens in UMMC.

Press release:

(Batavia, N.Y.) United Memorial Medical Center has experienced tremendous growth in the past year. The surgical expansion project was completed, the Wound Care and Hyperbaric Medicine Center opened and a number of new physicians joined the medical staff. Several advancements were made in healthcare information technology, quality initiatives and improvements to our physical plant. Each program and project was a direct result of our strategic planning process to improve locally delivered healthcare based on the needs of the community and to continue to strengthen financial performance.

While growth is important to our viability, we must also assess established services and practices to determine whether they are fulfilling the mission of the organization and are sustainable. To maintain the financial balance of the organization and the needs of our community, several changes have been implemented.

The Cardiac Rehab Department and the Byron Family Care Center will close by March 1, 2012 due to unsustainable patient volumes. Cardiac Rehab will not accept new referrals and current patients will have the opportunity to complete their 90-day program. Patients of Byron Family Care were mailed letters informing them of the closure and information on transferring their medical records.

The primary care provider at Byron Family Care, Dr. Stanley Ambis, will continue with United Memorial’s Family Care centers in LeRoy and Batavia. Patients will be encouraged to remain with Dr. Ambis at one of the other sites. United Memorial Medical Center has filed its intent to close the Byron Family Care Center with the NYS Department of Health and will work through the appropriate steps in the next 90 days to complete this process.

Discontinuing the two services and realignment of job functions in other departments will result in the elimination of 16 positions, with the equivalent hours of approximately 14 full-time employees, slightly less than 2 percent of United Memorial’s 795 member workforce.

The eliminated positions include two Allied Health professionals, four registered nurses, four technicians, one licensed practical nurse, one patient access specialist, an administrative secretary and three salaried positions. Those eligible were offered severance packages and, where appropriate, options to extend their healthcare coverage. If qualified, they will be encouraged to apply for and be considered for other positions within the organization.

November 22, 2011 - 8:16pm
posted by Howard B. Owens in batavia, Le Roy, UMMC.

Press release:

On Monday, members of the Le Roy Moose Lodge donated a dozen plush stuffed moose toys to United Memorial Medical Center’s Emergency Department. The Tommy Moose program is a national initiative started by the nonprofit Moose International. The toys are distributed to children in crisis by police officers, firefighters, emergency responders and hospitals. The friendly looking toys comfort and distract children in traumatic situations.

The toys donated to United Memorial were purchased by Moose members Judy Mills, Catherine Campbell, Shirley Schutt, Malinda Dykstra and an anonymous donor to the lodge. More information on the Tommy Moose program can be found at

Pictured in the photo from right to left are Catherine Campbell, UMMC registrar, Bonnie Bezon, Emergency Room nurse manager, and Judy Mills.

October 27, 2011 - 4:37pm
posted by Howard B. Owens in business, UMMC.

UMMC invited community members into the hospital today to see two new hyperbaric chambers installed as a key part of a new wound center.

There's an increase nationwide in patients developing non-healing wounds, particularly foot wounds, and hyperbaric chambers have proven effective in treating such them.

The wound center is an outpatient clinic. 

For more details, click on the headline above to read the full press release from UMMC.

Photos: Brooke Eck, RT, assists Christopher White, UMMC foundation board president, with a demonstration of the chamber.

October 24, 2011 - 2:08pm
posted by Howard B. Owens in batavia, business, UMMC.

Press release:

United Memorial Medical Center is pleased to announce that Genesee Cardiology will join the United Memorial family of managed services beginning December 1, 2011 following the recently announced retirement of Cardiologist, Dr. Keun Oh.  Genesee Cardiology will remain in their current location of 229 Summit Street in the Summit Medical Office Building. Their name will change to “United Memorial Cardiology and Internal Medicine” to reflect the merger.

To maintain continuity of care, United Memorial has recruited Board Certified Cardiologist Syed A. Shah, MD. He will be joining Dr. Abdul Rathor and Nurse Practitioner Susan Riner in the practice as hospital employed healthcare providers.

“Dr. Oh has provided exceptional medical and cardiac care to patients in our region since 1979 and we wish him well in his retirement,” stated United Memorial CEO Mark C. Schoell. “As an organization, we have worked closely with Dr. Oh and Dr. Rathor to make sure patients will have continued access to cardiac care close to home.” 

Dr. Syed A. Shah has over 24 years of experience. He completed his residency at the University of Medicine and Dentistry of New Jersey (UMDNJ), Atlantic City Medical Center and a fellowship at UMDNJ, Cooper Hospital in Camden, New Jersey. Dr. Shah has maintained offices in Olean and Brockport.

For an appointment with Dr. Rathor, Dr. Shah, or Ms. Riner please call (585) 343-4440.

October 18, 2011 - 9:01pm
posted by Howard B. Owens in batavia, UMMC.

Press release:

The 28th annual Health and Humanitarian Award of Genesee County will be presented to Dorothy M. Baker on Friday, Dec. 2 at an awards luncheon at Terry Hills Restaurant. The award presented by The Jerome Foundation and United Memorial Medical Center Foundation recognizes volunteer men and women of Genesee County who have helped promote emotional, physical and spiritual well-being of the area’s residents.

In naming Dorothy Baker for this year’s award, the foundations will recognize her volunteer efforts and leadership at The Jerome Center Gift Shop and Kiosk, Genesee County Tourism Information Booth, Office of the Aging, Veterans Administration, and St. Joseph’s Church. Dorian Ely, coordinator of the RSVP Program of Genesee County, keeps a record of volunteer service by retired seniors.

“Dorothy logged 1,750 hours of service in 2010, bringing an exemplary sense of responsibility to her volunteer service," Ely said.

Since 1987, Baker has helped improve Genesee County’s economic health by volunteering at the Tourism Information Booth, providing information, direction and recommendations to visitors.

“Many visitors have a better impression of Genesee County because of Dorothy’s friendliness and knowledge of the area," said Dawn Ireland-Monsees, Genesee County tourism information coordinator in her letter nominating Dorothy for the Health and Humanitarian Award. "She is a great ambassador for our county and its residents."

At the VA Western New York Healthcare System, Baker regularly serves as a wheelchair escort on outings for veterans. At the Genesee County Office of the Aging, a senior citizen meal site, she helps serve seniors meals and provides needed socialization.

“Most dear to her heart is her volunteer service at The Jerome Center Gift Shop and Kiosk where she begins volunteering most mornings at 7 a.m. and has done so for years”, said Mary Barbeau, a friend and fellow volunteer.

Profits from the gift shop and food kiosk benefit United Memorial Medical Center.

The Health and Humanitarian Award luncheon is open to the public.  Reservations can be made by contacting United Memorial Medical Center Foundation at 344-5300. Seating will be limited so early reservations are encouraged.

October 14, 2011 - 9:17am
posted by Howard B. Owens in batavia, UMMC.

City fire is on scene at North Street and Chandler Avenue, the site of a natural gas leak.

The call originally came in from UMMC as a report of a natural gas smell in the hospital, but the strongest concentration of the odor turned out to be at Chandler and North, where construction is taking place.

A two-inch line was struck, but workers didn't want to shut off the gas because many of the older homes in the area have pilot light systems that would cause the houses to fill with gas.

The leaked gas was apparently being picked up by the hospital's HVAC system, so the hospital has switched to recirculated air until the problem is mitigated.

National Fuel is on scene.

October 7, 2011 - 8:13pm
posted by Howard B. Owens in batavia, charity, UMMC.

The UMMC Foundation is holding its annual Fall Auction at the Clarion Hotel tonight.

Director Lorie Stupp said the foundation expects to raise $30,000 from the event.  More than 260 tickets were sold.

The evening opened with snacks, drinks and a chance auction, followed by dinner and a live auction hosted by Bontrager's. 

There was also a sumptuous dessert table.

September 27, 2011 - 9:14am
posted by Howard B. Owens in awards, UMMC.

Press release:

The Jerome Foundation and United Memorial Medical Center Foundation are seeking nominations for the 27th annual Health and Humanitarian Award of Genesee County.  

The award recognizes outstanding men and women whose volunteer efforts have improved the physical, emotional or spiritual well-being of the greater Genesee County area. 

“We are fortunate to have many caring and committed volunteers devoted to the sick or to those in need, and helping build a stronger, healthier community for all of us," said Justin Calarco-Smith, president of The Jerome Foundation.

He noted the accomplishments of Ronald Burroughs, the 2010 Health and Humanitarian recipient, whose volunteer efforts and leadership with Genesee County Habitat for Humanity have enabled local families to live in clean, decent and stable housing.

Nomination forms are available from UMMC Foundation Office at 127 North St., by calling 585-344-5300, or online at Organizations or individuals may nominate candidates.

Consideration will be given to actual accomplishments achieved through volunteer service and subsequent improvements to quality of life.  Nominations should be submitted on or before Sept. 30.

The 2011 award winner will be honored at a luncheon on Friday, Dec. 2 at Terry Hills Restaurant.

September 16, 2011 - 11:09am
posted by Howard B. Owens in batavia, UMMC.

City Fire is being asked to set up a landing zone for Mercy Flight at UMMC.

No word on the nature of the medical emergency.

Mercy Flight has a five- to eight-minute ETA.

UPDATE 11:19 a.m.: The landing zone is being moved to the Little League field.

UPDATE 11:26 a.m.: Mercy Flight has landed.

UPDATE 11:35 a.m.: Mercy Flight is in the air.

September 8, 2011 - 12:21pm
posted by Howard B. Owens in UMMC.

An investigation into a C. difficile outbreak at UMMC has concluded, a spokesman for the NYS Department of Health announced today.

In a short note to media, Jeffrey Hammond said "strictly as a precaution" the DoH monitored UMMC following the start of the outbreak in February.

"DoH is not finding more anymore cases associated with the outbreak," Hammond said.

According to Hammond, there were two cases of "C. Diff " at UMMC in August and none at the hospital by September.

The total number of C. Diff cases from February to August was 35, with 18 attributed to the facility.




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