Press release:
“Customer Service that Wins Sales” will be the subject of the Genesee County Chamber of Commerce’s Small Business Workshop on Wednesday, June 13.
“Customer Service is the driving force in all of our businesses that can mean the difference between winning a sale and losing one”, said Tom Turnbull, president of the Chamber. “Customers today are pickier than ever and have more reach via social media, so it is imperative we keep them happy. Attend this workshop to learn more about how to win more and repeat sales.”
Among the subjects to be covered include tips to better serve your customer, how to win new customers with customer service, how to increase loyalty and repeat purchases and he importance of online customer service. Greg Lindberg of the Small Business Administration will conduct the workshop.
This is the one of a series of business workshops held in conjunction with the United States Small Business Administration and the Genesee County Chamber of Commerce. The workshops are open to all Chamber and non-Chamber businesses and their employees and will offer expert advice from experienced professionals designed to help small businesses succeed and grow.
The workshop will be held at the Chamber of Commerce office, 8276 Park Road, Batavia. The session will run from 7:45 to 9:15 a.m. and includes a question-and-answer period.
Cost for non-Chamber members is $10 for each attendee. Chamber members and Batavia Business Improvement District members may attend all small business workshops free of charge but should make reservations to insure space.
To reserve a seat in any workshop or for more information, contact Kelly Bermingham at 585-343-7440 or by email at kbermingham@geneseeny.com.
