National Fuel is being asked to respond to 232 State St., Batavia, for a ruptured gas line.
Fire crews were originally dispatched because of a report of natural gas in the area.
The pipe is outside the house, right by the basement.
Officials have been unable to contact the residents.
UPDATE 6:36 p.m.: Batavia Fire has managed to shut off the gas, awaiting National Fuel.
UPDATE 6:49 p.m.: Batavia Fire going back in service, National Fuel on scene.
