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December 23, 2016 - 12:10pm

Tompkins honors staff with 25 years of service

posted by Howard B. Owens in Tompkins Bank of Castile, business.

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   Annette Granger    Theresa Nicastro

Press release:

At Tompkins Bank of Castile, we recognize that decades of service characterize our stability and loyalty as an organization. We are pleased to honor our longtime employees who have contributed so much to the Tompkins Bank of Castile. Our customers have benefited from their knowledge and experience, and our company values these great employees.

Diana Williams, assistant vice president of the Avon branch, is celebrating 35 years with the bank. She began her banking career in 1977 as a part-time teller at the American Express branch in Augsburg, Germany. When she moved to the United States, she stayed with the financial services industry and began working for Chase at the East Avon branch, which was purchased by The Bank of Castile in 1994. Diana and her husband, Richard, live in Livonia. They have three children and four grandchildren. She is active in the Avon Rotary and Junior Achievement.

The following employees are celebrating 25 years of service:

Theresa Nicastro is the assistant manager of Commercial Loan Operations. She is active in planning, organizing and coordinating efficient service of commercial loans for Tompkins Bank of Castile as well as the three other banks of Tompkins Financial Corp. She began her career as a teller in the Perry branch and has held numerous positions ranging from administrative assistant to branch manager. She says being a part of the Tompkins family is a special blessing and loves being a part of such a wonderful organization. She and her partner, Steve, reside in Silver Springs along with their two rescue dogs.

Annette Granger started in the Proof Department and was working as a commercial credit Services Associate at our Operations Center in Perry until she retired this past year. We appreciate her years of dedicated service, and wish her well in retirement!

Debbie James, vice president – Consumer Product Manager, works to ensure a superior customer experience and that our products are competitive and customer-friendly. Her first job was as a teller in the Perry branch. She has continued to grow within our company, serving several years as the Castile Branch Manager. Based at our Operations Center in Perry, her current responsibilities encompass all of Tompkins Financial Corporation. Debbie and her husband, Brad, have two children, Erika and Michael. They live in Silver Springs.

Carolyn Francis, assistant vice president, Small Business Credit officer, joined the bank in 1986 and has held various positions. She started in the Proofing Department, went to the mortgage department and finally landed in the commercial department working specifically with small businesses in the community. Carolyn left the bank for a brief time, but said she came back because she loves all the great people that she works with and they are like family to her. Carolyn resides in Fillmore with her husband, Greg. They have two children and two grandchildren.

"Our employees are truly what differentiate our company, delivering superior customer service every day,” said John McKenna, president & CEO of Tompkins Bank of Castile.“We work hard to provide a rewarding and engaging workplace which helps us attract the best talent and results in extraordinary consistency of our employee base."

Tompkins Bank of Castile values the commitment and service these employees have given our company. We would like to thank them for their years of service and congratulations!

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   Diana Williams     Carolyn Francis    Debbie James

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