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July 20, 2011 - 12:36pm

Strong spokeswoman says, 'Batavia Police did their jobs' in notifying hospital

posted by Howard B. Owens in batavia, Le Roy.

Strong emergency personnel did receive notice from Batavia Police that a 49-year-old Le Roy woman hit by a car on East Main Street last week did show signs of maybe trying to harm herself, a spokeswoman said this afternoon.

Strong's Director of Communications Teri D'Agostino called The Batavian to report that upon a deeper review of the charts for the patient, it's clear emergency room personnel received a phone call from a Batavia Police officer about the accident investigation.

Several witnesses told police that the woman appeared to have intentionally stepped in front of a car at the intersection of East Main and Elm streets.

Based on an earlier, quick review of documents, the hospital concluded staff had not been notified. We reported that finding yesterday, which contradicted statements from police supervisors.

When D'Agostino called today, she apologized several times for providing incorrect information.

"We've had further opportunity to talk with staff about this particular patient care and it's very clear that the Batavia Police did their jobs," D'Agostino said. "Our staff did know about the information that she may have intended to harm herself."

D'Agostino said the hospital is doing a thorough review now trying to understand the interaction between the patient, her family and medical staff.

"We're trying to understand how that information was used and how it was incorporated into the treatment in the emergency room," D'Agostino said.

The woman, whose name has not been released by authorities, killed herself Saturday morning, less than 48 hours after being admitted to Strong.

Lisa Falkowski
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Well, lookie here ... kudos to Batavia Police ... sincere sympathies to friends and family. So sad that this woman suffered like this.
Jennifer Keys
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Thank you, Howard, for keeping us up to date. Let's hope that this experience isn't repeated.
Lisa Falkowski
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I agree, Jennifer. Very sad. I guess you can't truly help someone who wants to kill themselves, but... could something else have been done? Yes, and thank you, Howard to updates and clarification.
Mardell Lamb
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I "think" I saw her obiturary on the Daily News. Did not give her birthdate, but was a woman from LeRoy. I kind of put 2-n-2 together. But not wanting to assume. A very sad loss and my heart goes out to her family. If it could only have been prevented. We'll never know.
Jennifer Keys
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@Lisa, I think so. I think that communication is the key. It will be interesting to see if you learn any more about this. It's interesting to me that Ms. D'Agostino mentioned the family. I'm curious to know if they were there and what the discussions were like. Of course, it is impossible to truly watch someone 24/7 at home, but access to guns is not recommended when one is suicidal. IDK what happened. I do know, though, that unfortunate things do happen at times and I hope that everyone unfortunate incident is a learning experience that makes us better and prevents at least one more unfortunate event from happening. It's just so very sad.
Doug Yeomans
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The situation is sad indeed when someone feels so low that they feel the need to take their own life. My sympathies go out to the woman and her family. I really hope the "dodging the blame, game" ends fast.

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