Press release:

The following phone lines are currently experiencing outages:

• Administrative (585-345-3000)
• Non-emergency Genesee County Dispatch Center (585-343-5000)
• Genesee County Jail (585-343-0838)

THE EMERGENCY 9-1-1 PHONE LINE IS WORKING.  Due to the sporadic nature of the outage, it is highly recommended to use a cell phone if you are experiencing a true emergency. 

Until the issue is resolved, other alternatives for non-emergency/administrative communication include e-mail to [email protected], [email protected].

We apologize for any inconvenience and hope that this issue is resolved shortly.