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November 5, 2013 - 8:28pm

Introducing BataviaEats.com -- online ordering from local restaurants

posted by Howard B. Owens in business, thebatavian, Batavia Eats.

When I was in Chicago, the folks at Zebrareach showed me their new online ordering system for restaurants. I thought it was great, so a little less than a month later, we're launching BataviaEats.com.

Right now, we have 10 local restaurants participating. We've completed menus for five of them, with the rest scheduled to be finished before the end of the week. There are also four or five other restaurants I believe will sign up, and there are several restaurant owners I haven't talked with yet. So I'm sure we will be adding several more locally owned restaurants to BataviaEats.com.

BataviaEats.com will become your local online portal for ordering from great local restaurants (one of the blessings of Genesee County is our restaurants).

Here are the menus available now:

Coming within days will be City Slickers, D&R Depot, Sammy Hill's and Sweet Ecstasy Bakery.

Also, Big Pauly's and T.F. Brown's have also added their online ordering menu to their Web sites, and the other restaurants with Web sites will also, I'm sure, add their menus.

Restaurant owners: Want to sign up? Contact me at [email protected] or (585) 250-4118. There's no set-up cost, no monthly fee, just a small transaction fee plus the standard credit card fees. You just need a way to receive orders -- fax, e-mail or through a Web browser.

Lisa DeSantis
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Joined: Sep 2 2008 - 11:16am

Hey Howard. Just wondering if you aware that Batavia already has Easy-Eats?
http://www.easy-eats.com

They have restaurant menus online and will even deliver the food to your door!

TF Browns is member. But not the ones you listed in your post??

Howard B. Owens
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Of course I'm aware of Easy-Eats.

http://thebatavian.com/howard-owens/budding-entrepreneurs-looking-expand...

Billie and I are regular customers and will continue to use the service. We love delivery.

Batavia Eats is something very different from Easy Eats.This is not a delivery service. If a restaurant such as Pauly's offers delivery, you can get it, but otherwise it's pick up or dine in.

Easy Eats also isn't about providing an online ordering service for restaurants. What we're providing is an online ordering engine that restaurants can add right to their web sites. Batavia Eats is just a portal for all of those different participating restaurants and a way to further promote online ordering to help our local restaurants be more successful.

Shannon Laurer
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Joined: Apr 11 2010 - 9:20am

I'm gonna be honest here, for starters I use Easy-eats often, because they deliver! Most places with delivery do NOT deliver to my area. That being said, if I have to pick up I would call in my order vs online. But that's me!

kevin kretschmer
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Last seen: 3 years 1 month ago
Joined: Jan 26 2010 - 9:32pm

You're not alone. I want to speak with a real person when I order take-out. Personal interaction is an important part of great customer service but one that is increasingly becoming less important for many businesses in the service industry.

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