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December 11, 2021 - 3:49pm

National Grid prepared for heavy winds, encourages resident safety during storm

posted by Press Release in weather, news, National Grid.

Press release:

For the second consecutive weekend, National Grid has increased staffing, extended evening and overnight work shifts, and is closely monitoring weather forecasts that include wind gusts of up to 70 mph and heavy rainfall across portions of upstate New York today into Sunday. Areas along the shores of Lake Erie and Lake Ontario are expected to experience the strongest wind gusts. More than 2,500 lines, service, tree, damage assessment, and public safety workers are ready to respond to damage that may occur.

To prepare for the storm, the company activated its comprehensive emergency response plan, including:

  • Calling in outside resources and mobilizing field and tree crews.
  • Pre-staging crews and materials in areas anticipated to be most severely impacted.
  • Proactively reaching out to elected, municipal and emergency management officials to keep them updated on our preparations and provide safety information.
  • Reaching out directly to customers through traditional and social media, email and texts and on our website to provide safety information and to urge them to be prepared.
  • Conducting outbound calls to life support and critical facility customers to ensure they are prepared.
    In addition, on Sunday, Dec. 12, from 12 p.m. to 4 p.m., the company will distribute dry ice and bottled water at targeted locations expected to be hardest hit by the storm.

Company personnel will provide information about proper handling of dry ice, and customers are asked to bring a bag or cooler to transport it.
Western New York Dry Ice and Bottled Water Locations:

  • City of Batavia Fire Dept. 18 Evans St. Batavia, N.Y. 14020

The company also is encouraging customers to keep safety a priority with the following reminders:

Electricity & Generator Safety

  • If a power outage occurs, customers can notify National Grid online to expedite restoration.
  • Never touch downed power lines; always assume they are carrying live electricity. Downed lines should be immediately reported to National Grid at 1-800-867-5222 or by calling 911.
  • Generators used to supply power during an outage must be operated outdoors to prevent the buildup of deadly carbon monoxide. Before operating a generator, be sure to disconnect from National Grid’s system by shutting off the main breaker, located in the electric service panel. Failure to do this could endanger our crews and your neighbors.
  • Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling National Grid at 1-800-642- 4272. In a medical emergency, always dial 911.
  • Keep working flashlights and an extra supply of batteries in your home and be sure to charge all electronic devices before the storm.
  • Please use caution when driving near emergency responders and crews restoring power.
  • Be sure to check on elderly family members, neighbors, and others who may need assistance during an outage. Click here for details on the company’s storm preparation and restoration process.

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