A winter weather advisory has been issued for Wednesday, starting at 7 a.m. and lasting until 10 p.m.

The National Weather Service anticipates mixed precipitation, changing to mainly light rain by Wednesday evening. 

Total snow accumulation could be 2 to 4 inches.

Wind gusts of 30 mph expected.

Travelers are advised of potentially slippery road conditions.

A winter weather advisory has been issued for 4 a.m. to 3 p.m. Thursday.

Mixed precipitation is expected with total ice accumulation of one-tenth of an inch.

Total snow and sleet accumulations of less than an inch is expected.

A mix of freezing rain, sleet, and snow will spread from southwest to northeast through early Thursday
afternoon. Mixed precipitation will change over to all rain Thursday afternoon.

Use caution and expect slippery road conditions. 

As much of December’s snow has melted away and people’s memories are tucked into winter storm history books, there are folks still assessing the damage caused to the county’s biggest industry: agriculture.

To quote Kendra Lamb of Lamb Farms, the loss was “unprecedented” in terms of milk that had to be dumped due to trucks not being able to navigate the snow-blown roads beginning that Friday, Dec. 23.

All four of Lamb’s operations in Oakfield, Albion, Wilson and Ohio had to dump milk — 46,000 gallons — from milk plants that had frozen from loss of power and then milk trucks out of commission.

“It wasn’t safe for the milk trucks to travel,” she said. “We let it run down the drain into the fields, into the manure lagoons. I think we had prepared ourselves for the possibility; we weren’t going to ask milk trucks to risk driving.”

In addition to the issue of milk product loss, there were the calves, buried in calf hutches that had to be dug out after being pummeled by driving wind and snow. It was all hands on deck, digging down to get to the hutches below, she said.

Some calves suffered frostbite and recovered, though 10 did not, and were humanely euthanized.

“The calf hutches were completely buried in snow. We were concerned our calves were suffocating. We poked holes in the snow, trying to keep them alive,” Lamb said. “We will look into insurance for the milk beyond what the cooperative would cover. We were just so thankful all our people stayed safe. I was very afraid someone could get hurt. For a number of our animals, we were thankful.”

The community has been “incredible,” she said, and everyone jumped into the fray to help out. Those who were stuck at the farm in the snow were shoveled out so that they could in turn, help to free the animals, she said.

Out of 500 calves, “we got 200 out in whiteout conditions,” she said.

The next order of business was to relocate all of those animals to a warm, safe space, as they were snow-covered and wet, with high chances of getting sick. Over the course of several 12-hour days, they were filled with removing animals, removing snow, and putting animals back into a warmer space, and repeat.

“We were stuffing calves everywhere,” she said. “I woke up and asked, ‘where are they?’ The calf facility was ground zero. This one was hopefully a generational storm. We’re breathing a little easier. I think some of us will have some trauma. This was hard. We were scared for the safety of our people and animals.”

Of her 13 years with the farm, they were “the worst days of my life,” she said. Post-storm duty included ensuring as much consistency — which cows like — as possible and to keep floors stable with grit to prevent slipping on icy surfaces and maintaining a regular milking schedule.

“Overall, it was a hugely impactful storm for us,” she said. “It was very, very scary; it was just exhausting, physically and emotionally. We won’t be forgetting this any time soon.”

Lamb isn’t expecting to receive any reimbursement from the state and said the farm will be submitting a claim to its insurance company, though they “aren’t sure about our chances of success.”

A phone call to the Genesee County Farm Bureau for comment and storm-related statistics was referred to the state Department of Agriculture and Markets commissioner, and phone calls to and emails sent there were not returned.

Lamb Farms’ social media posts illustrate how the property went from a happy “Merry Xmas” photo of a colorfully lit tractor on Dec. 4 to the snow-engulfed calf hutches later that month (above), to a more serene sunset over bare roads more recently.

The sun has set on the day, and things are starting to look a little more normal after the brutal blizzard hit on Friday. We were very hard-hit by the storm, and it has been a rough stretch for our farm team. The hard work and dedication of our team and many others willing to step in and help out has been heart-warming and so very appreciated! We end the day tired, physically and mentally, but beyond thankful for each one who has gone above and beyond to help in our time of need! merry xmas lamb farms.

Talk about a sight for sore eyes! The blizzard that hit western NY before Christmas was especially hard on our calf facility. The 500 calves in hutches all had to be dug out and relocated while we cleared snow and re-set hutches. (Before pictures included for reference) While we'll still be dealing with residual effects of the storm for a while, it's nice to see things returning to normal.

Our farm team did an awesome job caring for our animals and clearing snow in the worst conditions, with the help of some very kind friends and family! We're grateful and relieved that our people and animals stayed safe during the storm ... and hope we don't see another one like that for a very long time! Photos from Lamb Farms.

Ever since the Christmas weekend blizzard, there have been stories of rescues, heroism, movie-making camaraderie, generosity and trust amongst strangers.

For Susan Zeliff — who with husband Peter Jr. opened up a warming shelter during the three-day storm — there was another story in her mind that certainly captured the holiday spirit.

“I feel a lot of the thought I had was, it has a lot of similarities to the Mary and Joseph story,” Zeliff said Friday. “Here are these people seeking refuge, to find a place to sleep.That scenario crossed my mind a lot.”

Mary and husband Joseph, arguably one of the most well-known stories in the Bible (first chapter of Matthew), could not find shelter on their journey, and ended up finding a manger for rest. Hundreds of strangers traveling to see family and friends found themselves on a similar journey of being in need of warmth, comfort and a place to rest their heads.

Dozens of those travelers ended up at the “GOOSE,” a community center in the heart of Oakfield. As last Friday (Dec. 23) wore on, members of Oakfield Fire Hall had been besieged by motorists stuck in the blizzard, and Ed Spence, the department’s chaplain, asked if there was anything he could do to help. Someone suggested using The GOOSE as a warming shelter.

Spence contacted Peter Friday, and his reply was, “give me five minutes.” They were soon on their way to transforming the Main Street center into a shelter by moving tables and bringing in food and drinks.

“We were getting ready for the influx of what we thought was about to happen,” Spence said. “Pete and I were meeting them at the door, welcoming them. They came, and they just kept coming.”

When the flow of visitors stopped, there were 60 people and a dog at the site, Susan Zeliff said. She credits her husband for taking “a good chunk of the responsibility” for these strangers in need of a safe place to stay, and Spence, plus a community ready to assist with homemade and packaged foods, pillows, blankets, and coloring books for the children.

Two residents graciously — and deliciously — baked bread, with one woman making 12 loaves and the other one adding pasta to her bread. The aroma made Zeliff want to take it home, she joked; it was that fragrantly mouth-watering.

“The whole community kind of rallied together,” she said. “We did soup for lunch, and thankfully we had gotten a shipment of milk so there was cereal for breakfast. I was not too worried since we had the food pantry. And people were reaching out to us.”

A common thread amongst the travelers, per others who have spoken about their experiences, was also true at the GOOSE, Susan said: most people were of international descent, including India, Japan and China, and many who did not speak English. Spence added that there was usually one person per family group that served as interpreter, and communication was not a big problem.

Some Muslims took solace in the back of a room to pray, and there was a lot of gratitude throughout the three-day ordeal, he said.

People wiled away the time charging their phones, talking, checking the weather and getting in touch with those that were waiting for them on the other end of their trip. Despite the circumstances and odds for anger and frustration to rule the day, it wasn’t like that at all, Spence said.

“It was wonderful, they were smiling, and they were extremely polite,” he said. “I asked people to stand up and introduce themselves. There was a lot of laughing and joking, believe it or not.”

As a retired firefighter of 14 years, he has seen a lot of weather events, with this now being “the worst I’ve ever seen.” As with the Zeliffs, he was impressed with the response of the community and volunteer responders.

“I can’t say enough about the fire departments in Oakfield and Alabama (and throughout Genesee County),” he said. “And I can’t say enough about the emergency manager Tim Yaeger. He did a fantastic job.”

Spence’s own Friday evening got off to a rocky start. He picked up his wife Wendy from her job at United Memorial Medical Center, and got her to her mother’s house in Oakfield; however, he found it tough going from there. Driving with his head out the window, he drove “two miles an hour to get not even a mile,” he said, and that took 40 minutes. At one point, his truck got stuck in the snow and he needed to be pulled out.

Most of his holiday weekend was spent as a liaison between the 60 travelers and Oakfield fire personnel. When some people tried to leave in their vehicles, he told them point blank: if you go out there, you’re going to die. Blunt, yes, but he felt those people needed a simple truth.

While it may seem as though the stress and inconvenience would have wrenched anyone’s nerves, people stepped up to the circumstances, he said.

“People made the best out of a bad situation, people were phenomenal,” he said. “It was a really positive event.”

Likewise, Susan believes the weekend was a good lesson in the universal language of kindness.

“Just for people to take care of people,  it doesn't matter. Your culture doesn't matter. Your skin type doesn't matter. Even your language,” she said. “They couldn't understand us, we didn't understand them, but we made it work.”

Photo of an online post from The GOOSE Community Center explaining that "this is what the lunch looks like for about 50 people hanging at The GOOSE in the blizzard." The canned goods were available from the center's food pantry.  

Tow truck operators don't get a lot of media attention.  They show up at an accident scene and might get in a few news photos as they hook up disabled vehicles to haul away, but they never get credit for helping to clear the roadway so traffic can flow again.

During Winter Storm Elliott, the county's tow truck operators were as essential as anybody else in getting people back on the road, and for saving stranded motorists.

And it was hard, hazardous work, some of them told The Batavian during interviews the past couple of days.

"I'm only 27," said Chad Dickinson of Dickinson Auto and Towing in Batavia. "I've never seen anything like this before, these blizzard conditions.  It was very treacherous at times, kind of scary at some points."

For Jacob Gross and Greg Lyons, who were joined in the effort by their boss, Cameron Selapack of L&L Transmission and Towing, there were aspects of the work that were just another day at the office. They found stuck cars and wenched them out and then either watched the owners drive off or brought the cars back to the shop or other safe location for storage.

"We're kind of used to it," Gross said. "But nobody should have been out on those roads. It was quite out of the ordinary."

It was bizarre at times, said Steve Grice, towing operations manager at Dan's Tire.

There were drivers in sandals, drivers with no phones, drivers who left the house with no charger and only a 20 percent charge on their phones, drivers low on gas, and drivers who put getting from one place to another a higher priority than themselves or their families, he said.

"I came across one guy, and I said, 'Sir, I'm gonna get you guys out because you are trapped in your vehicle, but why aren't you home with your family?" Grice recalled. "He said, 'Well, we need to get to the Christmas party.' I said, 'Your lives are at stake here. You need to get home.' And his wife leaned over, and she goes, 'thank you.' We pulled them out, and they went on their way."

Grice encountered a lot of people from Canada, such as the family in the story above, as well as other states.  As has been noted by county officials, most of these people wound up on Genesee County's backcountry roads because the Thruway closed, and they were following GPS maps.

"You wouldn't believe the number of people who said, 'Well, Siri said to go this way,'" Grice said. "I don't think Siri knows what's going on inside your car, you know? I mean, it's like you've got to look at the weather. You've got to know where you're going."

Gross and Lyons said they were surprised by how many people were out on the roads in the midst of a travel ban.

"We're hooking somebody up, and people continue driving by trying to get from Point A to Point B or wherever they were going, even though there was a travel ban," Lyons said.

"We even saw people out walking," Gross added.

You know things are bad when tow truck operators got stuck, and that's what happened to Grice and a member of his team on Friday.  

The Thruway Authority had asked Dan's to send a truck eastbound to check on some vehicles because they couldn't be reached from the west.  When the driver was ready to return to Batavia, he got stuck, so Grice drove out to retrieve him. He became stuck. They were out there until 10 the next morning until a truck from the Thruway authority helped them get moving again.

Grice said he had a lot of sympathy for the people who got stranded in their vehicles, and there was no way for search and rescue teams to get to them for hours.

"It was mentally just exhausting," Grice said. "And just sitting there thinking about the other people that were trapped out there and how people couldn't get to them. It was just a feeling of helplessness that was just overwhelming, you know, and it just was terrible."

Dan's ran three trucks with five crew members on Friday night, and when things cleared a bit on Friday, they had five trucks out.

Dickinson had four flatbeds and two wreckers running.

L&L had three trucks out.

The Batavian didn't have time to reach out to the other tow truck companies in the county, but they were all involved in vehicle recovery efforts throughout the event.

Winter Storm Elliott is a couple of days of work Grice said he won't soon forget.

"It was amazing," he said. "Some of the cars we pulled out, you open the hood and the engine bays were just packed. They looked like big ice cubes in there. It was just amazing. With some of the cars, the snow had gotten in around the door jams and filled them with snow. It was quite a sight to be seen."

Gross and Lyons won't forget it, either.

"Nothing compares to this one," Gross said. "This one was kind of crazy."

All photos courtesy Steve Grice/Dan's Tire.

Press release from Genesee County:

Over the Christmas weekend, our community was ravaged by a historic blizzard that challenged locals with lake effect snow, strong wind and wind chills from -10 to -25 degrees.

Holiday travelers from near and far found their vehicles in ditches, snow banks or in the driveway of a stranger. Essential services provided by the Genesee County Sheriff’s Office, the Genesee County Emergency Dispatcher Center, Genesee County Emergency Management Services, and the Genesee County Highway Department were at the ready to ensure all travelers were protected and safe.

Genesee County Sheriff William A. Sheron, Jr. was incredibly grateful and proud.

“Thank God for the dedicated first responders of Genesee County," Sheron said. "Undoubtedly, dozens of lives were saved due to the heroic actions of all of our first responders who put their lives on the line during this historic blizzard of 2022. They worked around the clock, days on end, answering and responding to 9-1-1 calls to ensure that our community was safe and no one’s loved one became a statistic.”

Sheriff Sheron went on to say, “I am extremely proud of the men and women of the Genesee County Sheriff’s Office along with all Genesee County’s agencies and volunteer fire services. These are dedicated, passionate residents that give everything to their community. There’s truth to the saying, ‘When bad things happen, first responders are there, 24/7, through all types of weather and circumstances; no questions asked.’

"Should you see a first responder, please take the opportunity to thank them for their unwavering dedication," Sheron added. I would also like to thank all the community members that stepped up and provided safe warming shelters for hundreds of individuals that were stranded by the storm. To those businesses and individuals that dropped off food and bottled water, you provided much-needed supplies for our employees that hadn’t eaten in several hours. Thank you all!”

Tim Yaeger, Genesee County Emergency Management Services Coordinator, called attention to the importance of first responders in our community. 

“It was an extremely stressful and dangerous event for the dispatchers, law enforcement, fire and Emergency Medical Services," Yaeger said. "The dispatchers had far more calls for help than available resources. Law enforcement and fire service would not give up or stop until every person was accounted for. They are all heroes in my book! They risked their lives for over 24 hours to rescue every person. Community leaders, individuals and business owners demonstrated generosity, blind trust and compassion by opening their homes, businesses, and warming shelters to ensure 700 travelers were out of harm’s way. Volunteer fire and EMS, church, and local businesses spent three days away from their families to care for complete strangers. The stories of compassion and dedication to never stop helping others in need of rescue is what makes the first responders of Genesee County our most cherished resource.”

Genesee County Highway Superintendent Tim Hens was astonished by the heroism he experienced.

“I'm struck by the commitment, dedication, loyalty, and humanity of all of the rescuers," Hens said. "Whether paid professionals or volunteers, people literally putting their lives at risk over and over to save mostly people they've never met and will most likely never see again.

"It was frustrating to not make progress at times," he added, "getting turned back over and over by impassible roads, insurmountable drifts, but everyone was trying to make a difference. No one gave up, they just tried another route. People opened their houses. People opened their businesses. Everyone worked together even though it was confusing and stressful. ”

Genesee County Manager Matt Landers wanted to recognize the people of this community and county officials who helped navigate this storm.

“There are so many people to thank from the community that stepped under difficult circumstances to save lives," Landers said. "First, I want to recognize and thank Sheriff Sheron, Tim Yaeger and Tim Hens for their leadership during the storm. Each of their respective operations played critical roles throughout the storm, and the way in which all three operations worked together was impressive. Next, I want to thank all of the law enforcement professionals, first responders, dispatchers, volunteer firefighters and snow plow operators that all worked tirelessly to save lives.”

He went on to say, “Thank you to all of the local and surrounding municipalities that helped with resources, equipment and manpower, including the City of Batavia, Orleans County and Livingston County. While there are so many people that stepped up to help, it’s impossible to list them all by name. However, I want to give a special shout-out to Nate Fix, Tony Johnston and members of the Genesee SnoPackers organization that came out with their ‘Tucker’ vehicle, which proved to be instrumental in saving lives by reaching people that other vehicles couldn’t get to.

"Thank you to the volunteers at the various warming shelters," he added, "the people who opened up their homes to strangers and the people that opened up their kitchens and cupboards with donated food for those stranded. While this storm will be remembered for the impressive winds and snowfall, I will always remember this storm by the bravery exhibited and the community coming together to care for one another. I am so proud to say I am from Genesee County!”

Shelley Stein, Chair of the Genesee County Legislature, could not be more thankful for her community.

“Bravery, courage, dedication, and compassion - all characteristics demonstrated by our community members, volunteers, and leaders during this past weekend," Stein said. "Genesee County is well known for our cooperative spirit and creativity in getting the work accomplished together. Our community, once again, jumped into action and shared their skills and talents to save lives and provide comfort to many. Our volunteer fire service members are our backbone of public safety in events like Storm Elliott. Untold hours, risks, and determination prevented deaths in our county. THANK YOU, simple and sincere from a grateful Genesee County Community.” 

Submitted photos.

As city and county officials tallied the weekend’s figures — numbers of staff on overtime duty, and total costs for manpower, equipment and related expenses — their gratitude for community support will extend to federal aid as well now that FEMA has announced financial assistance for New York State, and in particular, Genesee County.

Declaration should mean federal help
“There's a process that FEMA takes based on filing the emergency declaration that allows us to expend funds to deal with life safety, whether it's infrastructure, or housing and rescuing people, and then they'll evaluate damages, and overall cost affiliated with the storm,” County Emergency Management Services Director Tim Yeager said Tuesday. “And then they'll look at a declaration that will allow for reimbursement of expenses. So it takes about two weeks. Because then the data and the costs are accumulated and then sent to the state, they gather that and then send it to FEMA, and then they make a decision based on matrixes that they have on thresholds of cost. They're going to pay, typically, the federal reimbursement rate of 75 percent of the cost.”

That remaining 25 percent is sometimes paid by the state, he said, or it would go to the local municipality.

Both city and county management are still in the accounting phase of determining final numbers and associated costs of Winter Storm Elliott.

“At this time, there is not a complete accounting of the OT that was expended due to the storm, but we will be finalizing the reporting and submitting it to the County as part of their storm disaster relief accounting and potential FEMA reimbursement," City Manager Rachael Tabelski said Tuesday.

What goes into the accounting? 
City of Batavia personnel, including the Public Works, Water Plant, Wastewater Plant, Police and Fire departments, “stepped up during the storm to ensure that the city remained passable,” Tabelski said. All departments continued to operate and assist the county staff with storm response throughout the Christmas weekend, she said.

Some staff members spent the night at the Water and Wastewater Plant to ensure continuity of operations. The Police Emergency Response Team was called in Friday and Saturday to help with search and rescue with the city’s MRAP, she said. An acronym bandied about lately -- an MRAP is a military light tactical (Mine-Resistant Ambush Protected) vehicle that’s as heavy-duty and dependable as it sounds.    

The city’s Fire Station became a makeshift central distribution point for food, water, and supplies for those stranded or displaced by the storm, and firefighters and city staff worked to get supplies out to the 11 warming shelters throughout the county, including one at Grace Baptist Church in Batavia. 

"The City of Batavia workforce is a dedicated group of people who show up and get the job done, day in and day out,” Tabelski said. “And I am very proud to get to work with such a great group of individuals.”

Substantial overtime
County Manager Matt Landers, likewise, did not have specific numbers, adding that “it is hard to quantify how many staff actually participated” and thought he could pull together something more definite in the next day or two. “We are still calculating the OT,” he said Monday night, but he knows that it was “certainly substantial.”

He planned to submit a claim once the Federal Emergency Management Agency (FEMA) declared the storm a federal emergency, which it did on Tuesday.

“I would essentially say that everyone in the Sheriff's road patrol, every dispatcher, everyone in the Sheriff's Administration, all of Emergency Management, Highway Administration, all county plow operators” were involved, he said. “The community response to this storm was nothing short of amazing. So many people stepped up to help in so many different ways.  The heroic efforts by our law enforcement, volunteer and professional firefighters, first responders, dispatchers and snow plow operators undoubtedly saved lives.

“In addition to these brave individuals saving lives, it was wonderful to see the rest of the community step up by sheltering stranded individuals, whether it was at a warming center or people that opened their personal homes up to stranded motorists,” he said. “The outpouring of food and supplies from the community to those in need was wonderful to witness!”

The weekend — which began early on Friday and built into a full-blown, three-day disaster management exercise — had affected not only hundreds of motorists diverted off the Thruway, but also those in command of alleviating the storm’s effects.

A scary Disney ride
“The experience for me was like a roller coaster, with fears of having stranded motorists in our county succumb to the elements to the amazing news that our first responders had cleared all of the vehicles with no fatalities.  I was in constant communication with our Sheriff, Highway Superintendent and Emergency Management Coordinator, keeping up to date on how the storm was tracking and how the road conditions were deteriorating,” Landers said. “Their advice, plus the input of county departments that care for our vulnerable populations, along with discussions with the city manager and chair of our Legislature, made my decision to close county offices for Friday the clear choice.”

Close communication with those people also helped him to make another decision, to implement a countywide State of Emergency and travel ban, he said. Along with the hard work came amazing stories, he said, of everyday people stepping up with heroic actions to help save lives. 

“I hope many of these stories get out in the press in the following days so the rest of the county can learn about the heroes walking among them,” he said.

Tabelski had a “very good idea” of how to organize the food and get it delivered to the shelters and emergency responders, while Landers and his wife Melissa reached out to friends and colleagues in Batavia to appeal for donations. Landers and his daughter Katie then drove around picking up the many homemade dishes and snack and beverage items.

“I still have to get these dishes back to the families that donated, which will hopefully happen in the next couple of days, but I am sure some won't make it back.  It was nice to see over 20 people that we had messaged step up and donate food items,” he said. “I want to give a huge shout-out to John Spryopoulos from Settlers Restaurant, who donated seven full pans of food and eight half pans of food.  He opened up his kitchen with a couple of helpers Saturday morning and had the food ready by early afternoon.”

Recovery here, ongoing rescues a county over
Yaeger took a few minutes to look back and appreciate all of the efforts that went into weekend rescues, though his work was not quite done. The last of the stranded motorists emptied out of warming shelters by 9 p.m. Monday, he said, and they were back on their way home — whether directly by a vehicle on side roads due to a still closed Thruway, or after checking into a local hotel to get more rest before their trip.

He, on the other hand, was still in full rescue mode, helping to coordinate vehicles — MRAPs borrowed from Orleans and Livingston counties and utility task vehicles (UTVs) — for arrival in Erie County. Many of those vehicles were needed to transport patients ready for check-out at hospitals so that additional patients could be treated, Yaeger said.

As one of the many folks in this area to know about the infamous blizzard of 45 years ago, this latest one tops everything so far, he said.

"I think the onset was far faster than I think anyone expected it to be. And I think it was just typically the lake effect snow does not set up over Genesee County for that extended period of time. Basically, the heaviest lake effect was in that northwest quadrant, west side of the county. Pretty much the whole west side of the county that was the kind of that heavy, heavy, heavy snow and wind, and that's what caused all those problems,” he said. “I've never experienced that type of snow event and wind event. I mean, obviously I was a child when Blizzard of ’77 occurred. And that was a different dynamic because of the snow buildup on Lake Erie. We didn't have that to deal with. We just have heavy, heavy lake effect and the strong winds causing the low visibility, and then the people just can't clean the roads fast enough.”

He was a central point of operations and also walked the walk, joining a team on the roads Saturday night. Danger aside, “there wasn’t a lot of convincing needed,” he said about the responders eager to help out. They all agreed with similar sentiment that “we should not be out there," he said, and yet they all went.

“The internal fortitude of the first responders, both law enforcement, fire and EMS, not to give up and, they just keep pushing and pushing, and we obviously brought in more resources, but that took time to get those resources here,” Yaeger said. “But when you're in the storm, you're risking, obviously, their lives … risking the lives of the first responders out there. So, there'll be conversations, what do we do better? I know, from the state level, down to the local level, how can we do a better job of keeping cars off the road? They had plenty of warning, I can assure you that everyone knew it was coming.”

Lessons and thankfulness in hindsight
Landers also said that there will be a countywide discussion about learning from hindsight and preparing as much as possible for any future Elliotts that may blow into town. Tucked into the questions and concerns has been an element of gratitude for what Yaeger described as a “heroic effort that I witnessed” during at least a continuous 48 hours of responding to a nature-inspired emergency.

“All the way from the dispatchers to tow truck operators, and snow removal, highway workers and the volunteer fire and law enforcement of both Sheriff's Office, State Police, city PD, just never stopping until everyone they knew everyone was safe,” Yaeger said. “And it was absolutely, when you talk about heroes, those guys are heroes, and girls. Absolutely heroic effort, and then the sheltering of the public and the municipal leaders and businesses locally, from the churches, to schools to private restaurants, private residences.

“They just opened their doors and let complete strangers in,” he said. “It’s just absolutely amazing.”

Tabelski provided an updated donor list that was part of the “hundreds of volunteers in the city and across the county (that) stepped up to assist during this storm.” To view, see HERE. 

Top Photo: If you cannot see this scene very clearly, that's exactly what it was like for motorists on Friday and Saturday in the western part of Genesee County. Photo by Steve Grice. Above, a safer view of the cleared road, properties and an oncoming car Tuesday after massive cleanup efforts took place during the weekend. Photo by Howard Owens.

Frozen pipes that ended up bursting and spilling water at the newly built University of Rochester Medical Center are being repaired; however, the site will not be open this week for patients, Kim Hally-Hettrick says.

Multiple pipes were involved, causing a lot of water to flood the building at 7995 Call Parkway, Batavia. Bitterly cold temperatures caused the freezing pipes, a condition reported by business and residential folks this past weekend.

Patients will be redirected to offices in Le Roy, Brockport and Brighton, Hally-Hettrick said.

“They’re researching what caused that to happen,” she said to The Batavian Tuesday. “The floor was 90 percent covered with water, but it was mostly floor damage and not the walls.”

To keep patients safe, the walls are also being checked out to ensure there is no water seepage or related damage before reopening the center, she said. Project management firm Gallina Development Corporation has been working on the repair and research and has been “very helpful” in the effort, she said.

The situation is being evaluated for when the doors will open again for patients, and it is recommended that they call their respective doctors to reschedule appointments. Practices include Primary Care 585-345-1779; Allergy and Immunology 585-486-0930; Medical Oncology 585-602-4050; Neurosurgery 585-225-5767; Otolaryngology and Audiology 585-758-570; and Urology 585-275-2838.

Photo: File photo by Howard Owens

Amber M. King of Rochester was quite impressed by how well the management of Dennys at the Flying J in Pembroke treated stranded motorist during the blizzard on Friday and Saturday.

"I was stranded there for two days after trying to get back to Rochester," she told The Batavian in an email. "There were more than 150 people sitting inside at any given time from New Hampshire, Nova Scotia, Toronto,  Queens, Pennsylvania and many other locations. They provided us with a place to eat, stay warm, to close our eyes for a bit or use the bathroom.

"The staff at both places busted their butts to help in any way they could, but mostly to keep us safe."

She said many in the group tried to repay the kindness by helping with dishes, clearing tables, taking out trash and keeping the coffee flowing.

"I'm grateful to them all; many of us are," she said.

She sent us the info so the staff could receive a public "thank you." 

"A few of their names are Juanita, Jenni, Johnny from Denny's and Todd at the Flying J, Nikki and all the other crew," she said. "They kept the pumps cleared so we could always get gas to keep cars running so we could sleep. The sidewalks cleared so we could get in and out. They were even pet-friendly so the doggies wouldn't freeze. There were maybe 10 employees running the whole place, and they did a great job."

Submitted photos.