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WNY STAMP launches social media accounts

By Billie Owens

Press release:

The Western New York Science Technology Advanced Manufacturing Park (WNY STAMP) today announced the launch of its Facebook (facebook.com/wnystamp) and Twitter (twitter.com/wnystamp) accounts. The social media initiative is being supported by a grant through National Grid.

WNY STAMP is the development of New York State’s second shovel-ready mega site (1,250 acres) designed for nanotech-oriented manufacturing (semiconductor, flat panel display, solar/PV), advanced manufacturing, and large scale bio-manufacturing projects. The site is located in the New York Power Authority’s low cost hydropower zone and is serviced by redundant, highly reliable power.

Located just five miles north of the New York State Thruway (I-90) exit 48A, the site is easily accessible to the region’s 2.3 million residents.

WNY STAMP’s Facebook and Twitter pages will be used to promote the latest updates regarding the site, photos and video content of community leaders discussing the site and surrounding area, what resources the site has to offer to prospective businesses, and more.

“We’re excited to launch our social media and share the story of what will be a major job creator for residents of Western New York,” said Steve Hyde, president and CEO of the Genesee County Economic Development Center. “The sky is the limit for what WNY STAMP can offer to our region and these communication channels will allow us to further connect with prospective businesses and members of our community.

“National Grid has invested over $1 million in the WNY STAMP site to support the attraction of high-technology businesses to our area,” said Ken Kujawa, regional executive for National Grid. “The buzz surrounding the WNY STAMP continues to grow, and telling the story through social media channels furthers the awareness of the incredible potential this site gives to our area.”

The Genesee County Economic Development Center manages WNY STAMP.  For more information on WNY STAMP, head to WNYSTAMP.com

About the Genesee County Economic Development Corporation (GCEDC): The GCEDC is the primary economic development agency in Genesee County, NY.

The GCEDC’s mission is to assist local economic development efforts by serving in a conduit financing capacity enabling the issuance of taxable and non-taxable debt to benefit the growth, expansion, ongoing operations and continued viability of for profit business enterprise in Genesee County thereby helping to maintain a sustainable long-term economy.

The Batavia/Genesee County region has been recognized for 15 consecutive years by Site Selection magazine as a top 10 micropolitan in the United States and is rated number three by Business Facilities Magazine as a top metro area for food processing and manufacturing growth.

Ignite Buffalo to offer grants up to $100,000 to area small businesses

By Billie Owens

Press release from the Genesee County Chamber of Commerce:

Ignite Buffalo is providing local small businesses a new opportunity for growth through a grant program that will award up to $100,000 to Western New York businesses.

Ignite Buffalo is a business grant and mentorship program that promotes sustainable growth, job creation, and ongoing education to local small business owners. Ignite Buffalo is presented by 43 North in partnership with national and local partners including Facebook, M&T Bank, Quickbooks, AWS, WordPress.com and Woo Commerce.

Finalists selected will be in the running to receive one of 27 grants awarded ranging from $25,000-$100,000 and free access to a curated mentorship program. Within this program, business owners will gain access to industry experts offering ongoing educational programming, access to resources and curated workshops.

All applicants need to do is tell their business story. Applications can be made online at www.ignitebuffalo.org and must be submitted by June 13 at noon EDT.

The Genesee County Chamber of Commerce and 43 North will be hosting an informational meeting regarding the Ignite Buffalo grants on Thursday, May 31, from 4-6 p.m. in the City Council Chambers at the Batavia City Centre, 105 Main St., Batavia. Food and refreshments will be served.

The meeting is free and open to the public. You can register for the meeting on the Chamber’s website at www.geneseeny.com.

BID Board sees first female leadership

By Billie Owens
Press release:

The Downtown Batavia Business Improvement District (B.I.D.) Board elected new officers for the 2018-2019 term.

New executive board is made up of Board President Jennifer Gray, Board Vice President Leanna DiRisio, Board Treasurer Kristine Duran, and Board Secretary Lisa Casey.

The BID Board welcomed five new board members this year that were announced at the BID’s Annual Meeting in April. The new members to include: Wesley Bedford, Joann Baiocco, Marc Johnson, Rick Mancuso and Tina Rose.

The newly elected officers represent the first female President and Vice President to serve on the BID Board since its origination in 1998. 

For more information on B.I.D. and Downtown events please visit here.

Six Flags reacquires lease for Darien Lake Theme Park

By Howard B. Owens

Press release:

Six Flags Entertainment Corporation (NYSE:SIX), the world’s largest regional theme park company, today announced it has entered into a purchase agreement with affiliates of Premier Parks LLC to acquire the lease rights to operate five parks owned by EPR Properties (NYSE:EPR). The parks have previously been operated by Premier Parks LLC of Oklahoma City.

These latest acquisitions will expand the company’s portfolio of North American parks to 25.​

“Today’s announcement represents another milestone in our strategic North American growth initiative to seek out park acquisitions that expand our addressable market,” said Six Flags Chairman, CEO, and President, Jim Reid-Anderson.

“These are all fantastic properties that complement our existing portfolio and provide tremendous added value and cross-visitation opportunities for our extensive Membership and Season Pass base.”

The parks joining the Six Flags family are:

  • Wet 'n’ Wild Splashtown, Houston’s largest waterpark, with more than 48 lush acres and a wide selection of thrilling waterslides and attractions, along with two children’s areas;
  • Wet 'n’ Wild Phoenix, the largest waterpark in Arizona (located in the Adobe Dam Recreation Area), featuring 35 acres of high-speed slides and two pools, and also offering a Wet 'n’ Wild Jr. section with kid-friendly versions of some of the park’s most thrilling attractions;
  • Darien Lake near Buffalo, NY, a beautiful resort property located on approximately 1,000 acres that includes a theme park, waterpark, campground, hotel, and a 21,000-seat amphitheater;
  • Frontier City, an iconic part of the Oklahoma City landscape, is steeped in tradition. The park features a western theme and offers an extensive lineup of exciting rides, attractions, and shows geared to every member of the family; and
  • White Water Bay, near Oklahoma's Frontier City, a tropical oasis with more than 25 acres of waterslides, interactive water play areas, and pools.

Six Flags is the largest regional theme park operator in the world and upon closing of the transactions, will be the largest waterpark operator in North America.

With the addition of these five properties that entertained approximately two million guests in 2017, there will be an additional 20 million guests within a 100-mile radius of a Six Flags park, significantly expanding the company’s national footprint.

“We are thrilled to welcome these outstanding properties and employees into our family of parks and look forward to sharing the thrill of Six Flags with guests of all ages in these key markets,” added Reid-Anderson.

Closing of the transactions contemplated by the agreement is expected to occur in June and is subject to customary closing conditions.

Empire Access expands broadband network with acquisition of Axcess Ontario

By Howard B. Owens

Press release:

Empire Access, a leading telecommunications service provider based in the Finger Lakes region of New York, today announced the completion of its acquisition of Axcess Ontario.

Through this acquisition, Empire Access adds over 200 miles of fiber optic network to its existing multi-county network infrastructure. Empire plans to accelerate its expansion of fiber optic service in Ontario County with this newly acquired network.

“We’re excited to announce that we have finalized the acquisition of the Axcess Ontario network,” said Jim Baase, COO of Empire Access. “This allows us to offer our industry-leading Fiber Optic Gigabit Internet, phone and security to homes and businesses throughout Ontario County.”

The Axcess Ontario fiber ring is a 200-plus-mile open-access fiber-optic network in Ontario County in Upstate New York. Since 2005, Axcess Ontario has built and maintained a robust open-access fiber-optic network infrastructure within Ontario County.

The open-access network provides advanced connectivity for telecommunications. The Axcess Ontario fiber ring has been recognized as a national broadband model and is the epitome of 21st-century public infrastructure.

"Empire Access is a family-owned and operated company, and our goal is to continue Axcess Ontario’s original mission of providing cutting-edge communications services to the local communities,” Baase said.

Empire Access currently offers residential and business fiber optic services in Ontario County's Village of Naples, along with a wide array of fiber optic business services in the cities of Canandaigua and Geneva, the Village of Victor, and Honeoye.

The company will expand residential and business service to surrounding communities in the upcoming months and offer fiber optic high-speed Internet, phone and security solutions to residential and business customers within Ontario County.

Mercy Flight celebrates opening new EMS facility in Batavia

By Howard B. Owens

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The dedication and ribbon cutting for the new Mercy EMS headquarters on Call Road, off of Route 98, in Batavia, was more than just a celebration of the new facility. It was an expression of gratitude for the Mercy Flight/EMS staff and chance to honor Mercy's cofounder, Doug Baker.

A plaque honoring Baker, pictured above, will be placed on the new building.

For his part, Baker thanked the Genesee County community for entrusting its emergency medical transport services to Mercy EMS and Mercy Flight.

"I'm here to you say thank you for the confidence and courtesy of the acceptance we've had in this community," Baker said. "From the governmental agencies, from the fire and the police, from the hospital, and from the whole community at large. And last but not least certainly the employees. We're very very lucky. Don't think we take it for granted. It's pretty special."

Mercy Flight became Baker's vision in 1981 and he, along with Sister Sheila Marie Walsh, Dr. Matthew Burke, and Dr. James Ehinger, came together to create Mercy Flight that year. It became the first helicopter emergency transport service in New York. The first helicopter based in Batavia was in 2006. In 2006, Mercy EMS became the designated ambulance service for the county.

Since then, the ambulance crew has operated from cramped quarters in the former St. Jerome's Hospital on Bank Street. The new facility not only gives them more space, it will offer better space for training and for eating and resting between calls, especially on long 12- and 24-hour shifts.

Bob Bausch, chairman of the Genesee County Legislature, was among those who congratulated Mercy Flight on its new facility.

"It's a true symbol of your commitment to the residents of Genesee County but more importantly thank you for what you offer day in day out," Bausch said. "You provided an exceptional level of service and this new facility will only enhance those services."

The dedication prayer was offered by Pastor Dan Dart, who noted Mercy EMS came to his aid once and he got to ride in "the whirlybird." He thanked the staff for their dedication to the health and safety of our community.

"Personally, then, on the receiving end, I say, 'Oh wow, I say thank you to all these folks for this building,' " Dart said. "It's going to help facilitate these folks to do the work that they do much more efficiently. It's a great, practical building -- all throughout, just amazing."

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Doug Baker

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Pastor Dan Dart.

Wild Rican now open inside Eli Fish Brewing Co.

By Howard B. Owens

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Victor Figueroa's empanadas recipe was a big hit with the judges in the Foodie Challenge, propelling him toward winning one of two slots inside the FreshLAB restaurant incubator inside the recently opened Eli Fish Brewing Company.

Yesterday, The Wild Rican, Figueroa's Puerto Rican-flavored food stand, officially opened.

Pictured are Michael Scribner, Michelle Figueroa, Victor Figueroa, and Cristal Nunez.

Adam Miller Toy and Bicycle celebrates a century in business

By Virginia Kropf

  

John Roche, who owns Adam Miller Toy and Bicycle with his wife, Cathy, stands behind the counter in his store at 8 Center St., Batavia, which is celebrating 100 years in business.

Carrying on a 100-year tradition of serving the public and providing quality customer service is not an easy task, but one which John Roche looks forward to every day.

Roche and his wife Cathy, of Corfu, are owners of Adam Miller Toy and Bicycle, which is celebrating 100 years in business this year.

“I have the pleasure of going to work and playing all day,” said Roche, who bought the business in 2002.

The store was started by Walter Davis in 1918 as a wheel goods store. In 1929, he built the building at 8 Center St., selling baby buggies, doll carriages, tricycles, bikes and pedal cars.

When Adam Miller purchased the business in 1946, he changed the name to Adam Miller Wheel Goods. In the mid 1950s, Miller erected a neon sign out front, which is still in use today. He continued to increase his line of merchandise, adding on to the building in the 1960s to accommodate a full-service repair shop and expanding to toys and hobbies.

Miller retired in 1970, turning the business over to his children, son Gary, and daughter and son-in-law Joyce and Buzz Masse. Gary and Buzz were both schoolteachers, and after school they were mechanics in the bike shop.

Adam Miller died in 2000 at the age of 90.

As for Roche, he has years of experience in the bicycle business. He started fixing bikes for his friends at age 13 in his parent’s garage. After graduation, he went to work for 13 years at a bicycle shop in Lancaster, before going into the wholesale bicycle business for a company in Cheektowaga.

When his company decided to move to New Jersey, Roche didn’t want to go with them. He got a job at Potter Lumber, but in the back of his mind, his retirement plan was to buy a bicycle shop.

While doing business with the Adam Miller store, Roche became friends with Miller’s children. When the Masses were ready to retire, after running the business for 25 years, they called Roche.

 “Joyce and Gary wanted someone who would keep their family’s tradition as a bike shop,” Roche said. “They called me and I took the opportunity.”

The bicycle business has gone crazy, with all different styles, Roche said. He has one model which is a three-wheel version, capable of being used as a hunting vehicle.

“It’s big enough you could put a deer on the back to drag it out of the woods,” Roche said. 

The store continues to be considered “the neatest store in town,” Roche said.

The bicycle repair shop is a big part of the business, with Michael Mugler as shop manager. He has been with Roche since day one, having worked with him for 20 years in the bicycle warehouse.

The Roche’s have three sons, all of whom have their own careers, but also an interest in bikes. They all worked in the store growing up. One has a bicycle collection on display in the store, and their middle son Shawn likes to tinker with bikes, and builds his own. They help out during special occasions, such as Christmas in the City.

Roche’s plans for the future include moving into online sales, while continuing to offer the favorite toys and games from past decades. 

Customers have been bringing in old toys and games, which Roche is displaying in the store windows. He invites anyone with any old toy to bring it in. 

The store will celebrate the 100th anniversary with two parties, a customer appreciation day on June 30 and another special event at Christmas time.

GC Chamber hosts Business After Hours Tuesday at O'Lacy's

By Billie Owens

There will be a Business After Hours networking opportunity at O'Lacy's Irish Pub from 5 to 7 p.m. on Tuesday, May 22, sponsored by the Genesee County Chamber of Commerce.

O'Lacy's is located at 5 School St. in Downtown Batavia.

Light snacks will be served. Cash bar.

WNY Tech Academy honors mentors, business partners, students with first awards

By Howard B. Owens

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The Western New York Tech Academy, at Byron-Bergen High School, hosted its first mentor's breakfast Friday morning and handed out three significant awards for the first time.

Isaac Ladley, a junior in the program, received the first-ever Professional of the Year award. Pictured with Ladley are faculty members Miranda Wharram-Santillo, Thomas Schulte (principal), Mariah LaSpina, Kathryn Beaumont, and Sean Madden.

The breakfast was followed by a business fair and mock employment interviews.

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Liberty Pumps was selected as Business Partner of the Year. Pictured are Jeff Cook, David Williams, Robyn Brookhart, Dennis Burke, and Thomas Schulte.

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The Mentor of the Year is Gina Lathan. Pictured with Lathan, a student she mentored, Rebecca Haniscewski, and Thomas Schulte.

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Pasture walk in Stafford helps farmer develop better plan for grazing his cattle

By Howard B. Owens

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Nancy Glazier and Garry Wilson led a group of farmers on a pasture walk Thursday on property Wilson rents off of Transit Road in Stafford to raise beef cattle.

Wilson said by fall he will have more than 70 head on the 200 acres he grazes.

Glazier, a small farm specialist with Cornell Cooperative Extension, said the purpose the pasture walk was to review Wilson's practices and perhaps advise him on changes he's considering to make better use of the land and give the grass a chance to grow and rest.

"It's a good way to learn is when you walk and talk," Glazier said.

Wilson's farm is based on Warsaw Road in Le Roy, where he once raised horses. He switched to cattle about six years ago.

He sells the beef he raises from his farm. He said while it's not certified organic, it's all raised "natural" and the meat is butchered at three local shops.

"I have 600 pounds of fresh ground beef in my freezer right now that is 98 percent (lean) for $3.50 a pound. I sell it from the freezer like that. Great stuff."

During the walk, he told his fellow farmers that raising beef is "just a hobby." Later he explained, "It's a hobby because, yeah, I enjoy it. That's why I call it a hobby."

He said was raised around cows and farming is in his blood.

"I enjoy being outside every day in the sun," Wilson said. "Even in the middle of the winter in a blizzard. I enjoy going out and feeding the cattle."

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Small business owners invited to seek grant, deadline to apply is noon on June 13

By Billie Owens

From the Genesee County Economic Development Center:

Ignite Buffalo invites small businesses throughout Western New York to apply for the chance to grow your business.

We know how challenging it can be to build and grow a small business. How do you secure funding? How do you make the most effective decisions? How do you find the best suppliers, employees, and partners?

To help you navigate these and other challenge our partners have launched Ignite Buffalo.

It's a chance to tell your business story to possibly secure over a year's worth of business mentoring, training, and up to $100,000 to develop and grow your small business in Western New York.

This grant opportunity is presented by 43North in partnership with national and local partners, including: facebook, M&T Bank, Intuit Quickbooks, AWS, WordPress.com, WOO COMMERCE.

A total of 27 grants will be awarded, ranging from $25,000 to $100,000.

All applications must be submitted by June 13 at 12 p.m. EDT.

Click here to learn more and apply.

Western OTB welcomes court decision striking down law that prevented state-sanctioned sports betting

By Howard B. Owens

Press release:

Today, the United States Supreme Court decided to strike down the Professional and Amateur Sports Protection Act, a 1992 federal law that limited gambling.

This Supreme Court decision paves the way to bring sports betting to New York State and to the customers of Central and Western New York. Western Regional Off-Track Betting and Batavia Downs Gaming are perfectly positioned with existing infrastructure to deliver a sports-betting platform to our customers in our 15 counties including the cities of Buffalo and Rochester.

As the only municipally owned gaming facility in the state, Batavia Downs Gaming is not only a strong economic driver for Central and Western New York, but it provides critical funding for community development which creates jobs, keeps families safe and helps to offset tax increases for residents.

Since its inception, Batavia Downs Gaming has generated more than $226 million to 17 municipalities and bringing sports betting to our locations will significantly increase these important contributions.

 “Legislation to allow sports betting in New York State will help grow jobs in our brick and mortar locations through Western and Central New York, and will increase the significant community development contributions we provide to our municipalities,” said Henry F. Wojtaszek, president/CEO of Batavia Downs Gaming WROTB. “We are looking forward to working with New York State officials to enable legislation that will allow this dynamic opportunity to become a reality.”

“We have been preparing for this sports betting decision and we are confident we can get the product up and running quickly, smoothly and professionally,” said Michael Nolan, chief operation officer of Batavia Downs Gaming WROTB.

Photos: Grand opening for car wash in Batavia

By Howard B. Owens

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The Auto Wash Car Wash on West Main Street Road in the Town of Batavia is holding a three-day grand opening celebration. Today, staff served hot dogs and hamburgers and offered half-price car washes. Tomorrow, Mother's Day, Auto Wash is offering mothers half-price on basic car washes from 10 to 2 p.m.

Top photo, manager Zach Letta and regional manager Greg Farkas.

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Co-owner of Settler's, Billy Goats, dies at age 66

By Howard B. Owens

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Stylianos “Steve” Spryopoulos, co-owner of Settler's Restaurant, was found unresponsive on the floor of his neighboring business, Billy Goats, at 7 a.m. today and was later pronounced dead at the age of 66.

Spryopoulos and his wife, Rula, owned and operated Settler's with his son John. He opened Settler's in 1984 and expanded it to seat 150 people in 1995. He opened Billy Goats, a bar and grill, in late 2000.

The Settler's location was originally a Red Barn franchise, opening in 1966 and operated by Mike Bohn until he sold the location to Spryopoulos and a partner.

The restaurant was closed today. It will reopen at 5 a.m., Saturday.

Photo: File photo from Steve's 60th birthday party at Billy Goats.

'How to Create a Positive Work Environment' is topic of next week's small business workshop

By Billie Owens

Press release:

“How to Create a Positive Work Environment” will be the subject of a small business workshop to be hosted by the Genesee County Chamber of Commerce on Wednesday, May 16.

This is the one of a series of business workshops held in conjunction with the United States Small Business Administration and the Genesee County Chamber of Commerce. The workshops are open to all Chamber and non-Chamber businesses and their employees and will offer expert advice from experienced professionals designed to help small businesses succeed and grow.

“It is possible to have positive – and perhaps even fun – work environment in any business and this workshop is designed to show you how,” said Tom Turnbull, Chamber president.

Greg Lindberg of the Small Business Administration will conduct the workshop.

The workshop will be held at the Chamber of Commerce office, 8276 Park Road, Batavia.The session will run from 7:45 to 9:15 a.m. and includes a question-and-answer period. Cost for non-Chamber members is $10 for each attendee.

Chamber members and Batavia Business Improvement District members may attend all small business workshops free of charge but should make reservations to insure space.

To reserve a seat in any workshop or for more information, contact Kelly Bermingham at 343-7440 or by email at kbermingham@geneseeny.com.

Auto Wash Car Wash on West Main Street Road opens tomorrow with three days of half-price specials, prizes

By Billie Owens

Tomorrow through Sunday, May 13, is the Grand Opening of the long-awaited Auto Wash Car Wash on West Main Street Road in the Town of Batavia.

You are invited to stop by and say hi and try out the completely refurbished car wash.

Throughout the three-day Grand Opening, all car wash package options will be half price. So the normal price range of $17 to $9 will be $8.50 to $4.50.

On Saturday, there will be free lunches served from 11 a.m. to 2 p.m. -- hamburgers, hot dogs and soda pop.

Plus, this Sunday only, which is Mother's Day, from 10 a.m. to 2 p.m. all moms will be able to get a FREE basic car wash!

Look for a prize wheel and plenty of prize giveaways!

The address is 4017 W. Main Street Road. Phone is 219-4431.

Grand Opening hours of operation are Friday and Saturday from 8 a.m. to 7 p.m.; Sunday 8 a.m. to 5 p.m.

To learn more about Auto Wash and what it offers, click here.

For The Batavian's original post on the company, click here.

File photo: Greg Farkas, Ryan Schmeer, Bobby Marchenese, and Zach Letta. Letta will manage the Batavia location.

Bergen resident receives national award as TV Programmer of the Year for Rochester's WXXI

By Billie Owens

Submitted photo and press release:

WXXI’s Television Program Director Irene Fink, who lives in Bergen, was recognized as the “Charles Impaglia Programmer of the Year” by TRAC Media Services and the Public Television Programmers’ Association (PTPA) at the PTPA Annual Meeting in New Orleans on May 6.

The Programmer of the Year Award is given to someone who “has developed a program format that has had significant impact on his/her community,” and “demonstrates an ability to creatively use changes in the media environment to his/her station’s advantage.”

Fink has served as WXXI’s Television program director since 2009. She is responsible for programming strategy and scheduling on WXXI's television stations and on City 12 (cable 1303) in the City of Rochester. 

The PTPA praised Fink’s impact at WXXI and the effect she has had on the community. They listed several reasons why she was the top programmer:

  • She weighs all content decisions with the audience and community in mind.
  • She is a good communicator and collaborator, ensuring that WXXI’s content reaches the widest audiences across multiple platforms.
  • She goes above and beyond in the programming and promoting of WXXI’s Move to Include initiative, helping to ensure people with disabilities are represented in WXXI’s content throughout the year. Move to Include is a partnership between WXXI and the Golisano Foundation designed to promote inclusion for people with intellectual and physical disabilities. 

Fink joined WXXI in 1998 as a casual in the Engineering Department, and in 2002 moved into the TV Division as traffic coordinator. In 2006 she was promoted to assistant director of TV Programming/Traffic and in 2009 to TV program director. She has a Bachelor of Science degree in Communication from SUNY Brockport. Fink resides in Bergen with her daughter Kaitlyn.

This is the second award Fink has received from PTPA and TRAC Media Services. The first was the Golden Grid Award in 2011, which she received in recognition of her ability to help strengthen her community by scheduling high-quality programs.

The “Charles Impaglia Programmer of the Year” award is given by PTPA and TRAC Media Services, an audience analysis organization that works with public television stations.

About WXXI

WXXI is the essential, lifelong educational media resource for the Greater Rochester area. WXXI puts the community first with programming that stimulates and expands thought, inspires the spirit, opens cultural horizons and promotes understanding of diverse community issues.

WXXI also has a long-term affiliation with Little Theatre, which helps enhance the cultural life of the community and strengthens two of Rochester's most vital arts institutions. Log on to wxxi.org for more information about our services and programs.

Dan Ireland: UMMC making great strides in health care

By Howard B. Owens

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Dan Ireland, CEO of United Memorial Medical Center, had a steady stream of accomplishments to share with local health care leaders gathered Friday morning at Terry Hills for his annual State of UMMC presentation.

Ireland discussed the awards won by UMMC and staff members, the financial health of the organization, its successes in saving lives and preventing the spread of infections, and future plans for growth.

The hospital, now part of the Rochester Regional Health network, employes 880 full-time, part-time, and per-diem staff members.

In 2017, there were 22,000 emergency room visits, and nearly 100,000 medical visits total.

There were 576 births at the hospital.

"We’re touching our community in many different ways," Ireland said. "We’re making a difference to many patients."

He shared the story of Paul Boylan, a well-known figure in the local legal community as well as the UMMC community. Boylan was diagnosed with prostate cancer and chose the Lipson Cancer Institute for treatment.

After 28 rounds of radiation, Moylan, 78, is now cancer free.

"Paul credits Dr. Meri Atanas and all of the team at Lipson for the care he received right here at home, high-quality care, care that takes you through some of the biggest battles of your life," Ireland said. "Paul is very happy to be back practicing law, enjoying life and doing what he needs to do."

Ireland also shared the story of a staff member whose job includes educating portions of the population on health care. He found to talk with some people about health care, he needed to speak Spanish, so he learned Spanish.

"He did that on his own," Ireland said. "He made sure he had the right tools to give the right care to patients," Ireland said.

Then there is Andrea Sherwood, winner of the Josie King Hero Award. Josie King died in a hospital in Baltimore as the result of a medical staff mistake. Her mother, Sorrel King, created the Jose King Foundation, dedicated to helping hospitals eliminate mistakes that cost lives.

After Sorrel King spoke with UMMC staff at an event last year, she learned of actions Sherwood took to catch a mistake. She may have saved a patient's life.

It was Sherwood's job to administer contrast media to a patient for an MRI. As is the procedure, she reviewed the patient's lab results. Some patients, based on lab results, shouldn't receive contrast media. While an initial review of the results seemed to indicate it was fine to proceed with the procedure, Sherwood's instincts told her something wasn't right so she took extra steps to double check the lab results. It turned out, the wrong lab results had been provided for the patient. That patient could have been seriously injured or killed by the contrast media.

Other awards for the hospital have gone to the Wound Care Center, ICU, and the emergency room for stroke treatment.

UMMC has also received an award from Univera for taking steps to reduce hospital-acquired infections.

"About 10 years ago when they put this tool in place it seemed like it would be impossible to beat, to get that number down to where the benchmark should be," Ireland said. "Last year, Univera said, 'you not only got that number down, you beat the benchmark and now have the lowest (score) in Western New York.'”

In November, the Joint Commission on Accreditation initiated a surprise four-day inspection of UMMC, looking, Ireland said, around every corner and "under every rock." They do everything the can, he said, to find issues, what they call "findings."

"They also told us that they never come in without some findings," Ireland said. "They have to find something. So they did. They found 18 items they wanted us to work on, to make some corrections. As an administrator, of course, I asked the surveyor, '18, good, bad?' 'Well, we did the math and most organizations your size have about 40. You had 18 and we worked really hard to find those 18.'"

UMMC is also undertaken other steps to improve patient safety, including a meeting every morning among senior staff to review the previous day's safety alerts.

The process, because of the extra attention to identifying potential safety problems, has meant in 2017, the number of safety issues identified has gone up.

That creates more opportunities to correct problems, Ireland said. The goal is to get it down to zero.

Anybody can alert the hospital to a safety event, including every member of staff and patients who have access to the patient portal online.

As of Friday, it had been 71 days since a serious event was reported, and it had been 200 days before that without a serious event (the longest streak yet under the new reporting system).

A serious event is defined as one that increases the length of a patient's stay or changes the course of care.

In the area of fighting infections, the hospital also tracks infections as a result of using an IV in a patient's neck -- a very rare procedure because of the health risks associated with it. It's only used when absolutely necessary.

There have been no infections as a result of the procedure since 2013.

C-Diff infections have also been greatly reduced. While the trend across the nation is for C-Diff infections to increase at hospitals, it has declined dramatically at UMMC, Ireland said.

As for UMMC's future, there are plans a new $18 million ICU/Radiology wing, a new urgent care clinic in Le Roy, an improved urgent care in Batavia, and the partnership with the YMCA for a healthy living campus in Batavia.

M&T Bank to close branch in Elba

By Howard B. Owens

Statement from a spokeswoman for M&T Bank:

We are closing the Elba branch at 7133 Oak Orchard Road effective on Aug. 7, 2018, as we continue to optimize our branch network in order to best meet the evolving needs of our customers. All employees have been offered positions at other nearby M&T branches.

Customers who utilized the Elba branch can bank at the nearby Oakfield branch (which is 5 minutes away) or at any other M&T branch or ATM, via our Telephone Banking Center (1-800-724-2440), online at www.mtb.com and our via our Apple and Android mobile apps. We will have a digital ambassador at the branch for 90 days to assist customers to enroll and learn how to use our digital products and services, so they can bank with us at their convenience.

Technology continues to change how people bank. Although branches are still critically important to customers, the entire industry is faced with declining traffic due to the increase in banking conveniently online and in the mobile channels. Customers expect to be able to access financial services when, where and how is most convenient for them. We look to continue to grow and enhance our relationships with customers by further investing in these banking solutions.

We have consistently made investments in ways to enhance the customer experience across all of our platforms. This year, we are investing in several enhancements designed to meet the changing needs of our customers, so they can bank with us when, where and how they want to. These include:

·         Improved Mobile Banking capabilities, with Insta-Balance and Alerts that allow you to customize and more closely monitor your accounts

·         Easy account openings using a mobile device

·         Zelle P-to-P payments – receive and send money to millions of Zelle users through the M&T app

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