Social Security Administration

Press Release:

The Batavia Social Security office located at 571 East Main Street, Batavia, NY, will remain open on Thursday, May 1, and Friday, May 2. The office was scheduled to be closed temporarily for these two days due to space renovations. The renovations have been temporarily delayed due to a facility issue.   

You may continue to call the Batavia Social Security office at 1-866-931-7103.  Social Security office hours are from 9:00 a.m. until 4:00 p.m., Monday through Friday.    

Social Security’s customers can now make appointments for all types of services instead of waiting in line, resulting in a better overall experience and reductions in wait times. 

Customers can still wait in line if they cannot or do not want to make an appointment.  Staff at local offices are particularly mindful of vulnerable populations, people with disabilities, and other groups that need specialized or immediate attention when they walk in.  People can schedule an appointment by calling their local office (recommended) or 1-800-772-1213, which also has a call-back feature.  People who are deaf or hard of hearing may call Social Security’s TTY number, 1-800-325-0778.

Press release:

Sheriff William A. Sheron Jr. would like to advise the public that the Genesee County Sheriff’s Office has become aware of reports of fraudulent telephone calls from individuals claiming to represent the Social Security Administration (SSA).

Callers are using threatening language to warn unknowing victims that they will be arrested or face other legal action if they fail to call a provided phone number or press the number indicated in the message to address the issue.

In some instances, these unknown callers switch tactics and communicate that they want to help an individual with activating a suspended Social Security number.

Such calls are a scam and are notcoming from official SSA representatives.

Do not engage with such callers, and please report any suspicious calls to Social Security’s Office of the Inspector General by calling 1-800-269-0271 or submitting a report on the OIG website (https://oig.ssa.gov/report).

Additional information on the nature of these fraudulent calls, as well as instructions on how to report such activity, can be obtained by accessing the Social Security Matters blog (https://blog.ssa.gov/).