Tompkins Financial Corporation has announced the acquisition of Shepard, Maxwell & Hale Insurance by Tompkins Insurance Agencies, Inc., an affiliate of the financial corporation. The acquisition was effective Jan. 1.
“We are happy to continue to grow our business in Batavia and serve our neighbors through this expansion,” said David S. Boyce, president and CEO of Tompkins Insurance.
The change is a win-win for customers, Boyce said.
“In addition to continuing to receive personal attention from local insurance professionals who place a high value on customer service, customers will have 'one-stop shopping' access to the comprehensive array of financial solutions offered by our affiliation with Tompkins Bank of Castile and Tompkins Financial Advisors,” Boyce said.
According to Boyce, Daniel G. Hale and Stephen S. Maxwell, will remain with the agency. Most current employees will be retained in the merger and will continue to service accounts. The Batavia location of Shepard, Maxwell & Hale will close and move operations to the Tompkins Financial Center at 90 Main St. on or about Feb. 1. The Hamlin office will continue to operate at its current location for the time being.
Effective Feb. 1, clients of Shepard, Maxell & Hale may receive service at any of the 28 locations throughout New York and Pennsylvania, including the 16 locations in Western New York.
Tompkins Insurance serves 30,000 personal insurance customers and 7,600 commercial insurance customers, making it the third largest commercial insurance firm in the Rochester area and the 82nd largest agency in the country. The acquisition will add the approximately 4,000 Shepard, Maxwell and Hale accounts to its customer base.
Established in 1957, Shepard, Maxwell & Hale has a long history of serving western New York through its two offices in Batavia and Hamlin. The merger with Tompkins Insurance makes sense for customers, according to Hale.
“Along with continuing to receive top-notch service, our customers will see additional benefits like access to 24/7 claims service 365 days a year, and more price and product options offered through Tompkins’ relationship with 50+ leading insurance companies,“ Hale said.
Tompkins Insurance Agencies, Inc., operates 16 offices in Western New York, six offices in Central New York and six offices in Southeast Pennsylvania. A part of Tompkins Financial Corporation, (trading as TMP on the NYSE - MKT), the agency is affiliated with Tompkins Bank of Castile, Tompkins Trust Company, Tompkins VIST Bank and Tompkins Financial Advisors. It is an independent insurance agency offering personal and business insurance and employee benefits services through more than 50 different companies. Further information is available at www.tompkinsins.com.