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(Shown from left are: Owner Tim Tucker, project manager Jimi Soccio, administrative assistant Leanne Moore, sales rep Mike Kelly, sales manager Chris Ball, and head technician Geoff Harloff.)

The dispute between Time-Warner Cable and the Buffalo Sabres has left many local hockey fans out in the cold, but it's not like Sabres fans are without an option to watch their favorite team.

According to Tim Tucker, owner of IR Systems, a local DirecTV distributor, Sabres fans have been calling DirecTV in droves in order to switch service.

That's great, Tucker said, but because many of these customers are calling DirecTV directly, they're spending more than the would if they called the locally owned and operated IR Systems.

"We can help local customers save money," Tucker said. "We also have 12 dedicated local employees whom customers tell me all the time provide great, personal customer service."

Among the advantages IR System offers:

• Lower monthly prices;
• Face-to-face customer service;
• Flexibility to offer lower monthly price plans with in-house service plans and a lifetime warranty on equipment;
• Experienced professional installation team;
• Free in-home analysis of your best entertainment system set up;
• Installation service within 48 hours, sometimes within 24 hours.

"Most DirecTV customers love the service, but when I've come across customers who've had a bad experience, it's either because of billing issues or a faulty installation," Tucker said. "With our face-to-face customer service and guaranteed, lifetime warranty on our installation, these issues cease to be a problem."

IR System's superior customer service record has enabled the locally owned company to earn a "Preferred Partner" designation from DirecTV.

The DirecTV service provided by IR Systems is the full package of programming from the nation's #1 satellite company, including all of the sports channels (Sabres and the full lineup of available NHL games, NFL Sunday Ticket, MLB baseball, NBA and college basketball, college football, national and international soccer, among other sports offerings), as well as all the movie, news and information channels that come with DirecTV service, along with premimum services and pay-per-view (various fee options exist for the different packages available).

"We're really eager to show local customers what we provide," Tucker said. "Wind, rain or snow won't stop us from giving customers the best possible service."

To contact IR Systems, call (800) 319-2129.

NOTE: This is a Sponsored Post, paid for by IR Systems.

While limited supplies last, The Batavian is offering gift certificates for Carlson's Studio on Jackson Street in Batavia at HALF PRICE.

We have a limited number of $100 gift certificates for $50 (plus a $2 service fee) and a limited number of $200 gift certificates for $100 (plus a $3 service fee).

Gift certificates may be redeemed for photos sessions for family portraits, newborn pictures, senior photos, weddings or any other situation where only quality, professional photography will do.

Limit one gift certificate per household.

$100 Gift Certificate (for $50)

This post is a paid advertisement, brought to you by Pink Gorilla Tees and Graphics.

Center Street Smokehouse is the place to be this Friday night! Tim Walton has arranged for MTV and reality star Wes Bergmann from "Road Rules: Challenge" and "Real World: Austin" to be in the house celebrating the season premier of his new show "Rivals: Challenge."

"We are going to have the place packed. It's going to be like Halloween, Thanksgiving and St. Patrick's Day in there. It's gonna be a fun night for everyone," says Walton, who also set up the iTeen event that will take place at 7 p.m. at the rink for teens.

He had gotten a lot of feedback from the adult crowd asking for an event to take place.

"I had people asking me when I was going to do something at a bar, so I decided to talk to Wes and he agreed to extend his party to the adult crowd that night."

The bar will feature the band "Night and Day" playing on the band deck and a radio DJ will be spinning Top 40 and dance hits upstairs all night.

"The DJ is something new that people had been asking for. You can come out and listen to the band or you can dance and party to Top 40 music. We are catering to both crowds."

A professional photographer has been hired for the event so whether you want a photo with Wes or with just your friends, they will be taken for everyone there.

Walton says that this is just what he hopes to be the first of many events. If this goes well, then there are other celebrities and events that he hopes to bring to the area later this year. We have been in contact with Bam Margera, Pauly D, and athletes as well."

Walton has been part of events in Buffalo that have had great feedback from everyone and hopes to see the same here.

"It's up to the people to let us know what they want. If they show up and make this big, more things will happen."

The event will take place from 10 p.m. to 2 a.m.

When it’s time to spend money on upgrades to your home -- new windows, roofing, siding or renovations inside -- arguably the biggest decision to make is choosing who is right for the job. Here are a few tips to steer you in the right direction:

Choose a Local Business

Yes, it’s nice to help out business in your hometown or county. But let’s face it, finding a knowledgeable, reliable contractor that you can trust to make changes to your nest shouldn’t be based on doing the local economy a favor, right?

Well, think of it this way – the local guy is the one that drives past your house regularly. Hiring a company from out of the immediate area could be giving them the “out of sight, out of mind” feeling for your house, making it just another job for them.

A local contractor doesn’t want to have to avoid dissatisfied patrons while they’re grocery shopping or going for a walk. He wants you to tell your neighbors (and his neighbors) that he did a job that exceeded your expectations.

References

When it comes to project work like home renovations, it’s important to ask your potential contractor for references. A reputable contractor will be more than willing to provide you with many references for you to check out.

If the contractor has only a few, it's almost like admitting he only has a few satisfied customers, and what does that tell you? Of course, the references he has elected to give you will tell you exactly what you want to hear. In some cases, the one or two references could be just a friend, family member or even a bar buddy.

An established contractor will offer a list of projects they’ve done in the past and encourage you to call any name or number on the list.

Deposits and Supplies

As a general rule of thumb, contractors shouldn’t ask for more than 10 percent of the overall project cost as an initial deposit. If someone has to ask for 50 or even 30 percent down, it indicates that he is paying for supplies as the project progresses – not receiving them from a supplier on credit. A typical contract asks for the project balance upon completion.

Unfortunately, many “handyman” contractors get a large portion of project costs up front and then fail to complete the job. From there, it's up to the homeowner to find recourse against the individual.

Also, if a contractor has to buy his supplies as he goes, it is likely that he may be trying to save money by purchasing the cheapest supplies. Another method of skimping is to use just scraps of materials instead of using larger, seamless pieces.

But established, reputable contracting companies turn in their scrap materials for credit with their suppliers – meaning they always use the best pieces for your home.

Warranty

Warranties vary when it comes to what type of changes are being made to your home, but a good contractor will offer guarantees for his work in the form of some kind of warranty.

For example, American Home Remodeling in Batavia offers a lifetime warranty on parts and labor for new windows.

“Once we put a window in your home, we aren’t going to nickel and dime you. If something happens, we’ll come out and fix it for free because we handle top quality products,” said owner Tim Stoddard.

Quality contractors are knowledgeable about manufacturers' warranties as well, and will consider the best value for each customer -- such as siding that is guaranteed not to fade or change color.

American Home Remodeling also touts lifetime warranties on roofing shingles through their manufacturer and they also offer a 15-year installation guarantee "no questions asked."

“If our customers have any issues with their roof in the next 15 years, we’ll come back and fix it no charge,” Stoddard said.

You really do get what you pay for

Although it’s important to find ways to cut costs in a difficult economy, everyone knows the saw "you get what you pay for."

It is possible to find a happy medium. With a solid, trustworthy contractor, an open line of communication can make the budget a priority without having to make unreasonable sacrifices with regard to quality, timeliness of the project, and/or supplies used to upgrade your home.

A kitchen isn’t just for cooking anymore. A modern kitchen can be used as a gathering space, for entertaining guests, and much more.

Local Nothnagle Realtor Nancy Crocker weighed in on what makes a desirable kitchen in the home-buying market today.

“Today’s homebuyers have different desires in a kitchen than they did in the '80s and '90s," she said. "Living room and family room activities are merging into kitchens, making them a gathering place for family, a central work space or just an open area to pursue craft projects or even to simply entertain.”

Crocker has been in the real estate business for more than 35 years and with Nothnagle Realtors for the past 11. When it comes to what folks are looking for lately, Crocker said that having a versatile and open floor plan for kitchens has become a hit with recent homebuyers.

“Existing homes typically have a wall separating kitchens from dining rooms and other parts of the home but with a modern kitchen, those walls are removed and the room is designed in a less utilitarian way.”

Crocker cited larger windows, fewer and more user-friendly cabinets, soft lighting and sleek countertops as a few indicators of what a modern kitchen should look like.

“Improvements to kitchens are a major appeal to homebuyers and they certainly enhance the value of the home for sale,” Crocker said.

She suggested a few improvements for anyone interested in revamping their home to sell.

“Modern, eye-appealing kitchens and bathrooms are major wants of almost every homebuyer,” she said. “If a seller wants to make a worthwhile investment, they should consider a few improvements.”

A kitchen island that has functional benefits but also provides space for entertaining, informal dining and extra storage. Crocker said that buyers are attracted to size-appropriate islands that are consistent with existing décor in the kitchen.

Crocker maintained that any seller can make a good investment in his or her property by updating their kitchen and/or bathrooms.

“A serviceable, eye appealing and updated kitchen is high on the list of most people looking to buy their home. A kitchen needs good strong bones which can be enhanced by updated countertops, hardware, flooring, cabinets and appliances.”

Business Owners: Interested in this type of ad? Contact Howard, howard@thebatavian.com

Christiano Cellular's locations are offering an exclusive Free Activation incentive for new or existing Verizon Wireless customers. Throughout the month of November, Christiano Cellular will pay your Activation Fee ($35 first line, $25 each additional) when you activate a new phone with a 2-year service agreement at both of their Geneseo locations and their Batavia location at 23 Jackson St.

As a long-standing Verizon Authorized Wireless Retailer, Christiano Cellular is well-equipped with smarter-than-ever phones offering email, broadband and global services; entertainment and productivity Apps; navigation, voice plans, messaging and even social networking!

Join America's Most Reliable Wireless Network and the team at Christiano Cellular will welcome you with Free Activation and Excellent Customer Service. They'll show you a "fascinating and incredible" selection of the latest and greatest phones, recommended accessories. Stop by our Batavia location and we’ll even provide you with a Free Vehicle Charger (or comparable $29.99 accessory) for your new phone!

Don't miss out on this exclusive offer at any of Christiano Cellular's locations! We look forward to seeing you soon!

Business owners and people with jobs that leave them only limited time for lunch are the target audience for South Beach Restaurant's noon-time buffet, according to owner Ken Mistler.

Mistler launched the buffet a month ago.

"People on lunch hour need to get in and get out and eat at their own pace," Mistler said.

The buffet allows people to come in, place their drink order and immediately serve themselves -- no waiting for a meal to be prepared and multiple courses to be served.

The food is all freshly made each day, Mistler said. Nothing is frozen.

And the available entrees also change each day, based on what's available at the market.

Already there've been days featuring meatloaf, steak, fish, chicken, pork, ribs and all kinds of pasta dishes.

"We want people to get a good, wholesome meal and still be in out quickly if that's what they need," Mistler said.

The buffet includes a full salad bar -- at least 24 items each day -- and fresh, homemade soup.

"We have a new soup recipe every day," Mistler said.

The desserts are also fresh and made from scratch, according to Mistler.

The buffet is open from 11 a.m. to 2 p.m. and the cost is only $10 (drinks sold separately), though it is not "all you can eat."

Christiano Cellular's downtown Batavia location is offering an exclusive Free Activation incentive for new or existing Verizon Wireless customers. Throughout the month of October, Christiano Cellular will pay your $35 Activation Fee when you activate a new phone with a two-year service agreement at their 23 Jackson St. location.

As a long-standing Verizon Authorized Wireless Retailer, Christiano Cellular is well-equipped with smarter-than-ever phones offering e-mail, broadband and global services; entertainment and productivity Apps; navigation, voice plans, messaging and even social networking!

Join America's Most Reliable Wireless Network and the team at Christiano Cellular will welcome you with Free Activation and Excellent Customer Service. They'll show you a "fascinating and incredible" selection of recommended accessories and provide you with a Free Vehicle Charger (or comparable $29.99 accessory) for your new phone!

Plus, if you switch to Verizon Wireless on a $39.99 Plan or higher before October 31st; you'll also receive a Verizon Wireless $50 Debit Card by mail!

Don't miss these outstanding October offers at Christiano Cellular's downtown Batavia location!