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DSS Director of Services moved by 'amazing generosity' of local businesses & employees at a 'very difficult' time

By Press Release


Photos and information from Ben Dennis, director of Services, GC Department of Social Services:

There's an amazing generosity in the people and businesses that exist in this community. Each year, I am contacted by local businesses who want to be able to help their fellow citizens by sponsoring a family for the Holidays.

These businesses are really amazing -- how they come through with gifts for the kids and the parents who ordinarily could not afford to have a nice Christmas.

This year, the employees at O-AT-KA Milk Products Cooperative, Inc., and Tonawanda Valley Federal Credit Union (TVFCU) and Tompkins Bank of Castile (408 E. Main St.), each separately reached out to me and sponsored a separate family.

The employees themselves did all the shopping and wrapping of the gifts for each member of the family they sponsored.

Last week, the DSS caseworkers delivered the gifts to the families and they are overjoyed and incredibly grateful for the donations.

Times are very difficult right now for many families trying to make ends meet.

We have hard-working people that have had to quit their job in order to stay home and help their children with their remote school work, or we had folks who were laid off due to business closures or downsizing.

"I have to say that the way that this community comes together in a time of need is really heartwarming to me personally," Dennis said. "This community is really amazing."

TVFCU closes lobby until further notice, transactions via drive-thru, phone, online

By Billie Owens

Press release:

Due to the Genesee County State of Emergency regarding the COVID-19 pandemic, the Tonawanda Valley Federal Credit Union has closed the lobby today, March 16, until further notice. Our drive thru remains OPEN for all teller transactions.

In addition, we are here to serve the rest of your needs by phone, including lending, 585- 343-5627 and website

COVID-19 Update, as of Monday, March 16:


Beginning today, our lobby will be closed to member traffic. We welcome you to conduct your teller transactions in our four-lane drive-up in an effort to apply social distancing to protect both you and our staff. In addition, our ATM and our network of ATM’s are also available to you, to ensure you have adequate access to your cash.

Currently, our hours will remain unchanged. We will be ready to serve you Monday through Thursday, 9 a.m. to 5 p.m., Friday 9 a.m. to 6 p.m. and Saturday 9 a.m. to noon in our drive up or via phone. This schedule is subject to change.

Members looking for loans or for in-person appointments, are asked to call our office first, before stopping in. We will do our best to accommodate all requests. If you had an appointment previously set up with a loan officer, please call to confirm your appointment.

With our new home banking and our new mobile app, you will find it easy to perform for most banking transactions. Use either of these methods, to check balances, transfer funds, make loan payments, deposit checks, and pay your bills while remaining safely in your home.

If you have questions about setting up home banking, bill pay, or installing our mobile app, please call to speak to a member of our tech team, for assistance.

Our main concern is for your safety and for the safety of our staff. We appreciate your willingness to explore the many alternative ways we plan to serve you at this time. Thank you for being a loyal member of TVFCU and your patience to address the COVID-19 pandemic.

Sponsored Post: TVFCU Jr. Banking Scholarship 5K & 10K is June 11th, register today!

By Lisa Ace

Are you a runner? Walker? Competitor? Community volunteer? Join us for the Tonawanda Valley Federal Credit Union inaugural 5k/10k on Saturday, June 11th, 2016 to benefit high school seniors in Genesee County. TVFCU will be awarding scholarships to seniors in our Jr. Banking Program to help them further their secondary education. Are you in? Want to join the fun?
Sign up to run, walk, or volunteer at our website: click on the 5k/10k logo on the left hand side and then follow the instructions on the landing page to register to participate. Race fee is $25 from now until May 25th and a race t shirt is guaranteed. After May 25th, race fee is $30. See you at the race!

Tonawanda Valley Federal Credit Union invites everyone to 'Pay It Forward'

By Daniel Crofts

How would you like to get free money just for entering a contest for more free money?

That's exactly the invitation the Tonawanda Valley Federal Credit Union, at 10 Jefferson Ave. in Batavia, is inviting you to do from 10 a.m. to 2 p.m. on Friday, Oct. 15.

Here's the deal: Each participant is to go to the bank during the specified hours on Friday to get the word out about a charity or worthy cause that is important to him/her. All participants will win $10 just for doing that.

Bank staff members will videotape all contest entries, and judges will pick the 10 best videos and post them online. After that, the public will decide on the winner.

The winner will be awarded $1,000 to be spent on the charity or cause of his/her choice.

Members and non-members of the TVFCU are invited to take part in the contest. For more information, please contact the bank at 343-5627.

TVFCU's "Pay it Forward" Event

By Bre Roz

You’ve heard people say, “a penny for your thoughts”.  Visit Tonawanda Valley Federal Credit Union on Thursday, October 15th when we will be giving you 1,000 pennies - $10.00 - just for telling us how you would use it to help someone else!  All entries will be videoed.  Finalists will be selected from these entries and posted on-line for voting. The winner will be awarded $1000 to use however they wish in contributing toward their cause. Stop by October 15th, when videoing will take place between 10 am and 2pm, to tell us how you would “Pay it Forward”.

Event Date and Time

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