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July 26, 2019 - 2:47pm
posted by Billie Owens in Batavia Downs, business, marketing.

Press release:

Representatives from Batavia Downs are pleased to announce they have received two Romero trophies during the closing ceremonies of the Casino Marketing and Technology Conference in Las Vegas.

The Romero Awards honor excellence in gaming marketing and are named for gaming marketing pioneer John Romero. Awards are given in two size categories (above or below 1000 gaming positions) in several different marketing categories. The winners are selected by an independent panel of expert judges.

Lindsay Matikosh, Batavia Downs’ Promotions Manager, was on hand to receive the trophies as they were awarded.

A Gold Trophy was received for Batavia's Fall Ball Promotion. An Honorable Mention trophy was won by the company’s “Best Seat in the House” promotion, whereby texters into the Batavia Downs Text Club could find themselves sitting on the Max Pies Furniture couch for a concert at last year’s summer concert series.

Batavia Downs’ host supervisor, Mikala Phillips, was part of a group that won the Team Challenge Championship. As part of a five-person team, she and her teammates were presented with a problem that they needed to solve by working together in just a matter of hours. They then presented their solution to a panel of judges with over one hundred people in the audience.

"Everyone at our facility shares in these awards," said Ryan Hasenauer, director of Marketing at Batavia Downs Gaming. "All departments were involved in either the creation, promotion or the execution of our events.

"The trophies will be added to our display case near Player's Club for all to see. We are also proud of Mikala for winning an individual award. Staff is looking forward to her sharing all she learned at the conference with us."

April 17, 2013 - 3:13pm

Branding, customer service, marketing: it's all in the way you present yourself! Presented by: Patrick Finan, founder and principal of Block Club, a Buffalo-based branding and marketing agency.

Workshop Topics:

  • Customer Service Training    
  • Team Building Activities
  • Branding & Visual Merchandising 

$10 for BID Members, $15 Chamber/Non BID members. RSVP and payment by Friday, April 19th.

Light refreshments will be available.

Please make checks payable to: Batavia Improvement District (BID)
B.I.D. 200 E. Main St., Suite 12, Batavia, NY 14020 
(585) 344‐0900 (585) 815‐0233 fax 
www.DowntownBataviaNY.com

December 4, 2009 - 7:38am
posted by Joseph Langen in marketing, Sales, CD.

Weather Vane


(Weather Vane)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. I missed you yesterday.
JOE: I missed you too.
CALLIOPE: Where were you?
JOE: On the road.
CALLIOPE: To where?
JOE: Marketing my new CD. I visited some stores I thought might be interested in selling it.
CALLIOPE: How did that go?
JOE: I made some new contacts and renewed old ones.
CALLIOPE: Any success.
JOE: I found a few stores. What I found interesting was the great variety in arrangements.
CALLIOPE: Such as?
JOE: One bought CD's wholesale. One took copies on consignment. Two wanted review copies first. There was also quite a variety of percentages requested, some quite reasonable and some beyond what I could afford to do.
CALLIOPE: Sounds like you are getting to know the real world.
JOE: I am. It's a fascinating place. Talk with you tomorrow.

November 5, 2009 - 8:15am
posted by Joseph Langen in marketing, information, gatekeepers.


 

 Beefeater- Tower of London


(Beefeater- Tower of London)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. What's on your mind today?
JOE: I was just thinking of something I observed yesterday.
CALLIOPE: Tell me.
JOE: It's a short story with a simple moral.
CALLIOPE: Okay.
JOE: I was walking down Clay Street in LeRoy yesterday to deliver some muffins Carol made for her brother when I came across an empty parked mail truck.
CALLIOPE: Is that it?
JOE: Hardly. I saw the mailman leaving one house and entering the neighboring yard. An unchained collie waited for him at the edge of its property.
CALLIOPE: Collies can be very gentle but also fiercely protective.
JOE: My thoughts precisely.
CALLIOPE: And then?
JOE: The collie met the mailman, fell in alongside him and walked with him as if the two were fast friends. The mailman deposited the mail and left several bits of kibble on the porch step. The collie ate the kibble and the mailman proceeded on his way.
CALLIOPE: And the moral.
JOE: When you have messages to deliver, make sure you have something the gatekeepers want if you wish to be well received. Talk with you tomorrow.

 

 

September 25, 2009 - 9:54am
posted by Joseph Langen in writing, marketing.

 Letchworth Park


(Letchworth)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. How goes it today?
JOE: Other than a leaky faucet the day's off to a fairly good start.
CALLIOPE: Did you tend to the faucet?
JOE; I got it diagnosed. Next is surgery, but it's in the works.
CALLIOPE: How about literary matters?
JOE: I'm continuing to work through Guerrilla Marketing for Writers.
CALLIOPE: What do you think so far?
JOE: There's enough here to keep me busy for years.
CALLIOPE: But?
JOE: But I don't want to spend years marketing.
CALLIOPE: So?
JOE: My current thought is to make room for marketing efforts in my schedule but not let them take over my life.
CALLIOPE: Sounds sensible. Back to balance.
JOE: Indeed. Now to do it. Talk with you tomorrow.

 

September 21, 2009 - 8:53am
posted by Joseph Langen in writing, marketing.


 

 


(Searching for Coney Island)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. How are you today?
JOE: Ready for another week.
CALLIOPE: What's on your plate today?
JOE: Continuing to plan my future.
CALLIOPE: How much of that do you think you have?
JOE: Obviously none of us knows. My mother's ninetieth birthday yesterday reminded me that I don't have forever to live.
CALLIOPE: Unless you are a muse. Have you come to any decisions about marketing?
JOE: No, but I did find Levinson, Frishman and Larsen's book Guerrilla Marketing for Writers on my bookshelf as I was perusing it for something to help me.
CALLIOPE: Did it?
JOE: Yes. They present quite a few approaches which cost little or no money and don't involve spending your whole life in the pursuit.
CALLIOPE: Where does that leave you?
JOE: I'm still reading it but it suggests to me that I can incorporate marketing tasks while keeping my focus on writing.
CALLIOPE: Sounds like you're working toward a balance.
JOE: I am. I'll let you know how it's coming when we talk tomorrow.

 

September 10, 2009 - 8:41am
posted by Joseph Langen in writing, marketing, relaxation.


 George M. Cohan and the Pigeon


(George M. Cohan and the Pigeon)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. What's up today?
JOE: Packing.
CALLIOPE: For what?
JOE: I'm headed for Connecticut and New York City to visit friends and relatives.
CALLIOPE: Do you feel like you need a break.
JOE: I've been working pretty hard lately getting out Conversations with Calliope and tracking down information on marketing. Yes, I'm ready.
CALLIOPE: What have you discovered about marketing?
JOE: It quite complex. I have found endless information and now need to sort through it and settle on a plan.
CALLIOPE: How will you do that?
JOE: I am attending a workshop on business plans next Wednesday and expect that will be a chance for me to finally get focused.
CALLIOPE: Sounds good. What will you do in your travels?
JOE: Catch up with old friends, solve the world's problems and relax a little.
CALLIOPE: When will we talk again?
JOE: I will contact you on September 16 and tell you about my trip.

 

 

September 4, 2009 - 8:31am
posted by Joseph Langen in writing, marketing, internet.


 

 


(Vigo Herb market)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. How are you today?
JOE: Fine. Yesterday I talked with you about getting serious about the business aspect of writing.
CALLIOPE: Was that just talk or did you do something about it?
JOE: I did something. First I signed up for two workshops through Score in Rochester on Writing a Business Plan and Marketing on the Internet.
CALLIOPE: Good start. anything else?
JOE: I started looking for what I could find on Internet marketing in the obvious place, the Internet.
CALLIOPE: What did you find?
JOE: Lots of things, mostly advertising for expensive programs. I started wading through some of the offerings.
CALLIOPE: Did you reach any conclusions?
JOE: No. I felt overwhelmed and had to take a break.
CALLIOPE: And then?
JOE: Then I looked through my bookshelf to see if I had anything useful.
CALLIOPE: What did you discover?
JOE: Steve Weber's book Plug Your Book: Online Book Marketing for Authors, which I read a while ago. I realized that most of what I have done so far to market my book was based on his excellent suggestions. I started reading it again and found a treasure trove of ideas I did not explore before. I'm excited about the find. Talk with you tomorrow.

 

 

June 13, 2009 - 7:48am
posted by Joseph Langen in writing, marketing, Smokey Robinson.

 

Eastman Theater Audience(Eastman Theater Audience)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. How are you today?
JOE: Energized.
CALLIOPE: By what, may I ask?
JOE: You may. The Rochester International Jazz Festival began last night with Carol and me in attendance.
CALLIOPE: What did you see?
JOE: The Greece Olympia Jazz Band, the Eastman High School Jazz Band seniors and Faux Frenchman. And those were just the free street performances.
CALLIOPE: I take it from today's title that Smokey Robinson played a part somewhere.
JOE: Indeed he did. He was the evening's headliner and our main reason for going to the festival last night.
CALLIOPE: Which brings us to the question of his lesson.
JOE: It does. I saw clearly that his message was that he loves his audience. He said so several times and repeatedly showed it by his interaction with us throughout the concert.
CALLIOPE: What lesson did you take from that?
JOE: Give your audience what they want. This applies to writing and web marketing as well as performing. I will try to keep this in mind as I work in both areas.
CALLIOPE: Good idea.
JOE: Thanks. I thought so too. Talk with you tomorrow.

 

 

June 1, 2009 - 8:27am
posted by Joseph Langen in writing, marketing, websites.

(Martin House Portico)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. Ready for another week?
JOE: Indeed. I started working yesterday learning the intricacies of Dreamweaver.
CALLIOPE: Have you thought about simpler approaches?
JOE: Several other writers mentioned the possibility of a hosted space under the umbrella of a general writers' site.
CALLIOPE: Have you considered that approach?
JOE: I think it would be a beginning if I knew nothing about websites and wanted a quick Internet presence.
CALLIOPE: You are beyond that?
JOE: Although my knowledge is rudimentary, I think I at least understand the basics and am prepared to continue with my own site.
CALLIOPE: Where will you start?
JOE: Reviewing the basics. I will reconsider the goals of my website, intended audience, what I would like my visitors to do.
CALLIOPE: And then?
JOE: I will design the structure, format and especially the content accordingly.
CALLIOPE: Sounds like you have a plan.
JOE: I do, at least the outline of one. Now it's time to fill in the details. Talk with you tomorrow.

January 29, 2009 - 7:45am
posted by Joseph Langen in writing, marketing, aging, purple cow.

(Original Wall- Tower of London)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. How are you today?
JOE: I'm fine other than being a little sore from shoveling mounds of snow.
CALLIOPE: That's what you get for living in Western New York. You have a rather intriguing title for our discussion today.
JOE: You noticed. I suppose you would like an explanation.
CALLIOPE: Indeed I would.
JOE: Okay. I have been reading two books recently, Seth Godin's Purple Cow and Joan Chittister's The Gift of Years.
CALLIOPE: What do the two have in common?
JOE: Not much on the surface. Godin's book is about marketing and how what works is being unique and appealing to those who appreciate your uniqueness. Chittister's book is about reevaluating aging, looking at as the freedom to be creative after the demands of earlier life are relaxed.
CALLIOPE: Got it. So what's the connection?
JOE: I'm working on marketing for my writing and also not getting any younger. Aging is an opportunity to let my uniqueness shine without worrying so much about what people will think about it. It's a freeing idea.
CALLIOPE: What do you plan to do about it?
JOE: Stop censoring my ideas so much and start making better use of the unique insights I have gained over the years.
CALLIOPE: Sounds good.
JOE: Stay tuned. Talk with you tomorrow.

January 15, 2009 - 8:03am
posted by Joseph Langen in writing, marketing.

(Wall sculpture- Santilanna Spain) (Wall sculpture- Santillana, Spain)
JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. How are things in the frozen north?
JOE: I'm making the best of it. I went cross country skiing yesterday. Fortunately, my brain isn't frozen.
CALLIOPE: Glad to hear it. What's rattling around there?
JOE: I keep thinking about what Seth Godin had to say about liars as marketing.
CALLIOPE: What are your current thoughts?
JOE: I think they are evolving. As I understood what him, he describes consumers as lying to themselves. Marketers do well when they resonate with consumers' lies.
CALLIOPE: How does that sit with you?
JOE: The word "lies" got my attention. But he also talks about being authentic in marketing. I am a little stuck with what looks to me like an oxymoron, authentic lying.
CALLIOPE: I see what you mean. Where are you going with it?
JOE: Toward the end of his book he admits he didn't quite mean lying. As I see it, people do have world views which they don't always put into words. I believe that people's world views are quite instrumental in shaping their response to marketing efforts and anything else which comes their way.
CALLIOPE: So where does that leave you?
JOE: I have come to realize that in order to be an effective in marketing my writing I need to understand the world views of my readers and how they relate to my writing.
CALLIOPE: Any specific thoughts on how to do this?
JOE: I'm still working on it. I'll tell you more tomorrow.

January 13, 2009 - 8:29am
posted by Joseph Langen in marketing, purpose, worldview.

(Marketplace- Marigot, St. Martin)
JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. Did you finish Seth Godin's book, <span style="font-style: italic; font-weight: bold;">All Marketers Are Liars</span>?
JOE: I finished it this morning.
CALLIOPE: So what did you think?
JOE: It was a wake up call and challenged what I thought I knew about marketing.
CALLIOPE: How so?
JOE: I want to convey to my readers encouragement to live authentic lives by using their talents for good purposes.
CALLIOPE: So what's the problem?
JOE: I have been concerned that there are many people who don't care about living their lives this way but just want to grab what they can.
CALLIOPE: And?
JOE: Godin encourages marketers and by extension writers to address people with a worldview consistent with their message rather than trying to change people with entrenched worldviews not open to their message.
CALLIOPE: How does this change your approach?
JOE: My goal will now be to speak effectively to those who are willing to listen rather than beating my head against a wall trying to interest those who think I'm crazy.
CALLIOPE: Sounds good to me.
JOE: Me too. I will get working on it today. Talk with you tomorrow.

January 12, 2009 - 9:25am
posted by Joseph Langen in marketing, Sales, lies, world view.

(Sculpture- Vigo, Spain)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. Ready for another week?
JOE: Yes. I'm ready to go.
CALLIOPE: Did you finish Seth Godin's book, All Marketers are Liars yet?
JOE: Not yet. I'm about half way through it.
CALLIOPE: What do you think so far?
JOE: The title intrigued me. So did the picture on the front cover of Seth with a Pinnochio nose attached.
CALLIOPE: Is that what got you to buy the book?
JOE: Mostly. I looked inside and thought the approach looked interesting.
CALLIOPE: How so?
JOE: I have been trying to approach marketing my books in a scientific way as if there were a logical way to go about it.
CALLIOPE: We muses don't get too involved in marketing. So it's not a scientific endeavor?
JOE: It doesn't seem to be. Seth's writing indicates that it is more an appeal to the emotions.
CALLIOPE: In what way?
JOE: When people consider buying something, they concern themselves more with whether having it reinforces their world view (lies they tell themselves) and confirms what they already think rather than due to benefits, features or anything else logical.
CALLIOPE: I never looked at it that way before.
JOE: Neither did I. But the more I read the more sense it makes. Talk with you tomorrow.

January 10, 2009 - 11:35am
posted by Joseph Langen in writing, marketing, fantasy.

Sailing Sculpture- Charlotte Beach- Rochester, NY)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. Up a little late this morning, aren't we?
JOE: At least I'm here.
CALLIOPE: What's going on in your head these days?
JOE: I've been thinking about the field of marketing, talking with people about it and reading.
CALLIOPE: What have you been reading?
JOE: Interesting you should ask. I was wandering around Borders with my brother a couple days ago and ran across Seth Godin's book, All Marketers Are Liars.
CALLIOPE: Sounds interesting.
JOE: It is. He poo-poos the idea that people respond to marketing efforts on the basis of features, benefits, or anything else tangible.
CALLIOPE: Then what does attract potential customers?
JOE: He believes that people respond to whatever matches the fantasies they already have.
CALLIOPE: Interesting idea.
JOE: Yes it is. I haven't finished the book yet but find the idea fascinating. I plan to read more of it this weekend.
CALLIOPE: Then what.
JOE: If it continues to make sense, I will rethink my fantasies about marketing and see what I might need to change. Talk with you on Monday.

 

January 5, 2009 - 8:14am
posted by Joseph Langen in writing, marketing, publicity.

 

(Herb Market- Vigo Spain)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. How are you today?
JOE: Ready for a new week and a new year.
CALLIOPE: What did you do over the weekend?
JOE: Nothing too taxing. I relaxed, skied, watched some football and sat for ideas.
CALLIOPE: I'm glad you're pacing yourself. Did any ideas come to you?
JOE: I've been thinking about marketing. I concentrated on announcing my book on the internet and have covered all my current contacts.
CALLIOPE: Now what?
JOE: I'm continuing to work on article marketing.
CALLIOPE: Did you submit any articles lately?
JOE: Yes. I sent my article on creativity being a result of inspiration and perspiration to Article Marketing and Ezine.
CALLIOPE: Have you thought of other article marketing sites.
JOE: I have a long list of them and am just beginning to explore the possibilities.
CALLIOPE: How about local publicity?
JOE: I have been considering local service groups, the library, bookstores and the local radio station. I will work on those outlets this week. Talk with you tomorrow.
January 2, 2009 - 11:03am
posted by Joseph Langen in marketing, publicity, Navigating Life.

(St Mark's Church and Oatka Creek)

JOE: Happy new year Calliope.
CALLIOPE: And to you. How did you end the year?
JOE: With quite bit of socializing. A lot more than is usual for me. But I enjoyed every bit of it.
CALLIOPE: And now back to the keyboard?
JOE: Yes. I spent some time over the past couple days refining my publicity release and brochure.
CALLIOPE: So that's finished?
JOE: For now, but there's always room for improvement.
CALLIOPE: Now what?
JOE: I will keep working on marketing. I have been concentrating on the internet but have thought a little about local publicity.
CALLIOPE: In what regard?
JOE: I have not approached the local newspaper or radio yet but plan to.
CALLIOPE: Anything else?
JOE: I haven't done much by way of public appearance with my previous books.
CALLIOPE: Are there some opportunities?
JOE: I've been considering that. There are service groups like Kiwanis and Rotary as well as senior centers and perhaps religious groups. I have also considered a reading at the library.
CALLIOPE: Lots to explore.
JOE: There is. I'd better get working on it.




December 16, 2008 - 9:42am
posted by Joseph Langen in marketing, publicity, Navigating Life.

 

(Aquinnah Lighthouse- Martha's Vineyard)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. How are you today?
JOE: A tad rushed.
CALLIOPE: How so? I thought you would be more relaxed with the book revisions submitted.
JOE: I am. But I have two places to go this morning and also have evening plans.
CALLIOPE: So it's hard to plan any marketing activities.
JOE: That doesn't mean I can't be thinking about them as I drive around. I decided on an approach to marketing Navigating Life this morning before I even got out of bed.
CALLIOPE: Which is?
JOE: Now that we have elected Obama and expect him to make some changes in the world, what are we going to do on our part?
CALLIOPE: Sounds like a good approach. How are you going to go about it?
JOE: I plan to list thirteen things we can do, one of them outlined in each of he chapters of Navigating Life.
CALLIOPE: I'd like to see it when it's done.
JOE: No Problem. I'll share it with you. Time to get going. Off to the races. Talk with you tomorrow.
October 21, 2008 - 8:45am
posted by Joseph Langen in writing, priorities, marketing.

 


(Exercise in Astoria Park, New York)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. How are you today?
JOE: Relieved.
CALLIOPE: On what account?
JOE: Because I finally decided I was spending entirely too much time on web site development. I was interested in web site optimization but everything else took a back seat including writing and editing. I realized I have other priorities.
CALLIOPE: Sounds sensible. What did you work on yesterday?
JOE: After I realized my morass, I worked on editing Marital Property.
CALLIOPE: And today?
JOE: I will be out for a while today. However I have a column to write and plan to make it a priority today.
CALLIOPE: What are you writing about?
JOE: I found a newspaper article about dirty tricks college applicants and their parents use against their competition, quite reminiscent of recent political ads. I thought I would write about the implications of such tactics for the author as well as for society and maybe some alternatives.
CALLIOPE: Sounds like a good topic. Good luck with it. Anything else going on?
JOE: I plan to continue working on editing Marital Property.
CALLIOPE: Is you website functional for now?
JOE: I think so. Why don't you take a look. Talk with you tomorrow.
October 16, 2008 - 9:23am
posted by Joseph Langen in writing, marketing, search engine optimization.

 

(Carol and Joe on Broadway)

JOE: Good morning Calliope.
CALLIOPE: Good morning Joe. How are you today?
JOE: Fine.
CALLIOPE: What have you been up to?
JOE: Trying to get back into a routine. I am catching up on my email and working on marketing.
CALLIOPE: What did you accomplish yesterday?
JOE: I worked more on search engine optimization, specifically keywords, and meta tags for my my websites.
CALLIOPE: Sounds a little involved.
JOE: It is. Not like the old days on Mt. Olympus.
CALLIOPE: Anything else going on?
JOE: I visited a physical therapist to see if I can increase the mobility of my hands which was compromised by my arthritis.
CALLIOPE: Any progress?
JOE: Nancy gave me some exercises to do. Hopefully this will help.
CALLIOPE: What's on for today?
JOE: More marketing work and revision of Marital Property. Talk with you tomorrow.
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