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March 26, 2020 - 11:51am

Information from Rochester Regional Health:

Rochester Regional Health added tents at three locations this week, including the ones at United Memorial Medical Center in Batavia, as an extension of primary care services.

The other tent sites are at Unity Hospital in Greece and Clifton Springs Hospital & Clinic.

The sites are designed to keep patients and individuals safe while decreasing the potential of exposure to COVID-19. They are for general patient evaluation of medical issues and evaluation of potential COVID-19 patients, not just for COVID-19 testing.

Contact Primary Care Provider First

Patients, especially those who are sick or experiencing symptoms of illness, are still urged to call their primary care physicians first -- before coming to the locations. The UMMC tents are open from 9 a.m. to 5 p.m. seven days a week.

This is a multi-tent “drive-thru” system set up to support primary care, urgent care and the hospital system in a manner that allows for social distancing. It is designed to further protect patients, employees, and the community by decreasing the chance of exposure, therefore reducing the risk of further community spread. 

The multi-tent “drive-thru” system does not guarantee patients will be tested for COVID-19. Patients will receive an evaluation and then it will be determined if they need to be tested based on clinical criteria.

For more general information regarding COVID-19, visit rochesterregional.org/COVID19 or call 922-INFO.

March 26, 2020 - 11:21am
posted by Howard B. Owens in Lipson Cancer Institute, UMMC, news, batavia.

When patients complete treatments at the Lipson Cancer Institute, there is a bell the patient rings inside the institute. But with social distancing restrictions, there are few people around to hear it. This morning, when Jody Breslin, who is also radiologic technology at UMMC, completed her treatments, staff lined Summit Street to ring handbells to celebrate the end of her treatment.

March 24, 2020 - 3:57pm
posted by Howard B. Owens in news, batavia, UMMC, covid-19, coronavirus.


As a precautionary measure, UMMC has erected tents outside its Emergency Department to help triage patients if it becomes necessary to deal with an overflow of people during the COVID-19 outbreak.

In a previous interview, CEO Dan Ireland emphasized this is an act of preparedness and not a signal that they're already needed.


March 24, 2020 - 1:16pm
posted by Billie Owens in covid-19, news, UMMC.

Press release:

United Memorial Medical Center continues to take steps to further prepare to meet the needs of our community during this COVID-19 pandemic. This week, a series of tents will be installed outside the Emergency Department. With this, there will be changes in traffic patterns at the main campus at 127 North St.

If you are driving in the area, please plan for potential delays and drive with caution.

Access to the hospital and offices via Summit Street will be restricted to ambulances only. All other hospital traffic will be directed to the main entrance or Chandler Avenue.

Our main entrance -- 127 North St. -- continues to provide access for patients and permitted visitors to the following departments:

  • Inpatient Units
  • Non-invasive Cardiology

  • Pediatric Cardiology Clinic

  • Pre-admission Testing

  • Radiology

  • Wound Care

Chandler Avenue will serve as the entrance for:

  • Community Pharmacy

  • Emergency Department

  • Lipson Cancer Institute

  • 33 Chandler Ave.

  • 229 Summit St.

  • 217 Summit St.

  • 215 Summit St.

  • 207 Summit St.

  • 203 Summit St.

We continue to advise patients that are sick and experiencing symptoms to contact their primary care provider first. For more information regarding COVID-19, visit rochesterregional.org/COVID19 or call 922-INFO.

March 21, 2020 - 5:35pm
posted by Howard B. Owens in covid-19, coronavirus, news, UMMC.

We've had a couple of people reach out and ask how they might help in the current crisis. We reached out to UMMC and our contact there shared this document with us:

Gifts of Supplies

We are so appreciative of the support of our community and the desire to help our caregivers in their jobs. Businesses and individuals have offered to donate masks, hand sanitizer, gloves, and other personal protective equipment. Here are some guidelines as you consider a gift of supplies:

  • Many types of equipment and medical items are in short supply, but due to regulatory requirements we are only allowed to accept items under certain circumstances. 
  • Please do not buy items with the intent of donating them. Rochester Regional Health and other health systems are working closely with suppliers to ensure that critical supplies are available. When individuals buy these items, however well-intentioned, it further depletes the supply chain and can make it more difficult for healthcare providers to get what they need.

If you have an item you wish to donate, please contact the Rochester Regional Health Foundations at 585.922.4800 or [email protected]. For the safety of our patients and caregivers, donations will be accepted by appointment only and distributed throughout the system where they are needed most. 

The Best Way to Help

The best way to help is to make a monetary gift, which will give our hospital leadership the flexibility to allocate help where it is needed most. Gifts of any amount will show Rochester Regional caregivers that the community is standing with them. The COVID-19 Support Fund was set up in response to requests from the community asking how to help our frontline care providers and the patients they serve. This emergency fund will provide critical support to Rochester Regional Health care teams as they navigate these unprecedented times.

Some of the many needs already identified are additional staff support, essential medical supplies, comfort for patients in isolation, and supplemental emergency structures. Your donation will enable our clinical staff to continue providing safe, high-quality care to patients.

Thanking our Frontline Heros

Our caregivers are at the beginning of this fight and they need our support to keep going. You can help raise their spirits by sending encouraging notes and positivity their way. Photographs of drawings and letters from children are incredibly uplifting and are especially welcome to bring bring a smile during their stressful days and night.

Please email [email protected] with notes of encouragement and thanks, and we will distribute the messages across the system.

March 18, 2020 - 3:29pm
posted by Billie Owens in covid-19, UMMC, visitor restrictions, news.

Press release:

Consistent with Governor Cuomo's directive for long-term care facilities, Rochester Regional Health has implemented enhanced visitor restrictions to further protect our patients, our team members, and our community.

United Memorial Medical Center in Batavia is restricting ALL visitors until further notice.

Limited visitation will be allowed for the following patients only:

  • Pediatric patients may have two designated guardians on site at a time;
  • End-of-life patients may have one on-site visitor at a time;
  • Obstetrical patients may have one on-site visitor at a time.

Visitors and guardians must be symptom-free (no coughing, no fever, no runny nose) and must not have knowingly been exposed to an individual with COVID-19 within the past 14 days.

March 15, 2020 - 6:18pm

From Rochester Regional Health Chief Medical Officer Robert Mayo, M.D.

“As the COVID-19 outbreak continues to evolve, Rochester Regional Health joins leading health systems around the world to proactively reschedule elective surgeries at all RRH facilities beginning Monday, March 16 and continuing through March 29. This time frame may change as we monitor developments surrounding COVID-19.

"Our decision, made in lockstep with our physician leaders across the health system, was guided by the recommendations of the American College of Surgeons and the United States Surgeon General. Patients are being contacted to reschedule their procedures to a later date. We are making every effort to make this rescheduling process as convenient for our patients as possible.

"This is one of many safeguards Rochester Regional Health is implementing in our ongoing effort to limit the spread of COVID-19 in our community and to protect the health and safety of our team members and our patients."

March 12, 2020 - 8:27pm
posted by Howard B. Owens in covid-19, coronavirus, UMMC, news.

Press release:

In collaboration with the Monroe County Health Department, all Monroe County hospitals, including Rochester General and Unity Hospital are implementing enhanced visitor restrictions and visitor screenings beginning Friday, March 13 at 12 p.m.

Rochester Regional Health is extending the enhanced visitor restrictions and visitor screenings to all RRH facilities, including all RRH hospitals and long-term care facilities within and outside of Monroe County.

Access to RRH facilities will be limited to designated entrances only and they will be staffed to screen visitors at arrival.

Visitor Restrictions and Visitor Screening Details:

  • Visitors will be asked upon arrival if they are experiencing a cough, fever or shortness of breath.
    • Patients with a previously scheduled hospital appointment who exhibit symptoms will be provided a mask and asked to notify the department their appointment is with prior to entering.
    • Visitors with symptoms will be asked to leave the hospital/facility and advised to call their primary care provider.
    • Visitors with symptoms who are requesting to see end-of-life patients will be provided a mask and allowed to see their family member/friend.
  • SKILLED NURSING FACILITIES: No visitors will be permitted to visit our skilled nursing facilities until further notice.
  • VOLUNTEER PROGRAMS: All RRH volunteer programs are placed on hold until further notice.

For more information about COVID-19, click here.

March 2, 2020 - 4:31pm
posted by Howard B. Owens in coronavirus, UMMC, health, news, notify.

The first case of coronavirus in New York was announced yesterday but that was in New York City and so far there is no evidence of the disease reaching Western New York. That doesn't mean, however, that Genesee County residents shouldn't be aware and have a plan for dealing with a nearby outbreak, local health officials say.

Local health agencies have been keeping an eye on COVID-19* since it was first reported in Wuhan, China about two months ago, said Paul Pettit, Genesee County health director.

He said local officials have been in discussion with state officials for weeks as well as communicating with and monitor information from the Center for Disease Control.

The plan right now is to encourage people to do what they normally should due during flu season:

  • Wash your hands frequently;
  • Cough and sneeze into a tissue or your elbow;
  • Don't put your hands to your face;
  • If you have flu-like symptoms, call your doctor and follow your doctor's instructions (don't go to the ER or your doctor's office unless instructed);
  • If you're sick, isolate yourself from other people;
  • Be informed with timely and accurate information.

"The primary goal is containment and (to) suppress it as best we can," Pettit said. "If we find a case, we want to develop a case history, find how who may people have been exposed, where the person has traveled if they've been out and about and at public events. That is the best way to suppress it and ensure to lock it down."

One thing you don't need to do: Hoard masks. The only people who need to wear masks, Pettit said, are health care workers and people already infected. They will do little to help people in the general public to protect them from infection and hoarding masks will make it harder for those who truly need them to get them.

One of the reasons this new virus was able to spread quickly -- outside of the Chinese government mishandling the initial outbreak -- is that a person can be a carrier for two weeks and show no symptoms. So if a person doesn't know he or she is infected, that person is going to go about their normal daily routine.

There are two ways the disease is transmitted in the United States -- either by those people who have traveled overseas in a region where Corvid-19 is spreading or by what authorities call "community transmission" (people who became infected by coming into contact with an infected person in the local community).

The one infected person in New York City is a woman in her 30s who recently returned from Iran, where more than 1,500 cases have been reported and 66 people have died (250 people have recovered).

Obviously, Pettit said, community transmission is the larger concern but people who have traveled to regions where the disease is present should be quarantined upon their return to the United States.

So far, four people in Genesee County (and five in Orleans County) who traveled to China have been quarantined. All four were isolated at home for two weeks and monitored daily for signs of illness. None became ill, Pettit said. None of the individuals had been to Wuhan, China.

Schools, faith-based organizations, community groups, and those holding public gatherings, also need to develop plans for responding to a potential outbreak, Pettit said. The CDC website can be a resource for local organizations to develop response plans.

"We don't want people to panic but we want people to understand it's a serious issue," Pettit said.

So far in China, there have been more than 80,000 cases reported out of nearly 90,000 reported worldwide. Globally, 3,056 deaths have been reported. In the United States, there are at least 90 confirmed cases and five deaths. There have been reports of community transmission in California, Oregon and Washington. There's concern that the virus spread in Washington for weeks without detection.

That isn't a concern here at this point, Pettit said, and this week, two of New York's infection disease labs became centers for testing for coronavirus.

United Memorial Medical Center is ready if the epidemic reaches Genesee County, said CEO Dan Ireland.

He said hospital staff, including Tricia Woodward, infection preventionist, have been monitoring the situation closely since the outbreak was first reported in China and keeping the rest of the hospital staff informed.

Like Pettit, Ireland said one of the best strategies to containing the disease is good information and acting on it.

"That means we're making sure we're prepared according to CDC guidelines," Ireland said. "We conduct education with the staff here, communicate out with our community partners, and Tricia does on-the-spot discussions with staff to make sure they have the correct information. We have routine education and drills to make sure our staff is always ready to respond."

If there is a local case, Woodward said the patient would be kept in a special isolation room and any staff entering the room would wear goggles, a mask, gloves and a gown.

Like Pettit, Woodward said the best strategy to level out transmission is for people who become sick is to stay home.

Not every case of COVID-19 is serious. Like the flu, most are not. The disease is most dangerous for older people, people with compromised immune systems, and people with respiratory difficulties, which is why the best recommendation for anybody who may become sick is to first, call your doctor. Don't leave the house unless directed to do so by a qualified medical professional.

"Having people flooding into ERs or doctors' offices when they suspect they're sick creates more of an environment where it can be transmitted, so it's not a bad thing to pick up the phone and call a doctor," Ireland said. "If you have a high fever, a doctor can provide proper guidance."

In China, there have been whole cities placed on a social isolation regime. That means people must stay home. Businesses and factories have closed. Public events were canceled.

If that happens here, people will need to be prepared with enough nonperishable, shelf-stable food and water to stay isolated for up to three weeks.

"Fortunately, we're nowhere near that stage anywhere in the U.S. or in this state," Pettit said. "Obviously the goal is to use quarantines to keep from getting to that point."

But a lot of any success is keeping the disease from spreading at China-like levels will depend on the actions of individual citizens, not government agencies.

"Everybody has to be personally accountable," Pettit said. "Everybody has to do their part and take care of themselves so they can take care of others."

*(According to the CDC: COVID-19, "CO" stands for "corona," "VI" for "virus," and "D" for disease.)


March 2, 2020 - 12:03pm
posted by Howard B. Owens in UMMC, news, batavia.


Press release:

February 29 only happens once every four years, and for proud parents Chelsie Pangrazio and Daniel Laudico, and siblings Ky’Reese and Karter, it was an extra special day. Meet Kerigan Mae Laudico, born Leap Day at 8:33 a.m. This adorable little leapling and her family are all doing well!

January 7, 2020 - 12:45pm
posted by Billie Owens in UMMC, influenza, news, batavia.

Press release:

To help reduce further transmission of influenza and/or other infectious diseases, the following restrictions are in place at four Rochester Regional Health hospitals, including United Memorial Medical Center in Batavia.

  • Only two visitors per patient at a time;
  • Parents/caregivers are not counted as visitors;
  • All visitors must be at least 14-years-old; exception -- healthy siblings of any age may visit newborns;
  • Patients should not receive visitors who are experiencing sore throat, fever, runny nose, cough, sneezing, or other flu-like symptoms (even if the visitor has been vaccinated against the flu).

The other three locations with visitor restrictions are: Rochester General Hospital; Unity Hospital (Greece); and Newark-Wayne Community Hospital (Newark).

(Clifton Springs Hospital & Clinic in Clifton Springs has no visitor restrictions.)

January 2, 2020 - 3:38pm
posted by Howard B. Owens in first baby, UMMC, news.


Press release:

United Memorial Medical Center welcomed the hospital’s first baby delivered in the New Year. Thomas Alexander Colmenero was born to Chelsea and Jesse Colmenero at 7:25 p.m. on Jan. 1. Thomas weighed 7 pounds, 4 ounces, and measured 20 ¼ inches long.

Thomas will be heading home soon to be with siblings and joining TEAM (Thomas, Elizabeth, Alakai, Matthew) Colmenero.

United Memorial Medical Center’s Maternity Floor offers private postpartum rooms designed for privacy and maximum comfort. To learn more about childbirth and maternity services at United Memorial Medical Center, visit RochesterRegional.org.



November 14, 2019 - 1:20pm
posted by Howard B. Owens in veterans, Veterans Day, batavia, UMMC, video.
Video Sponsor

At 9:27 p.m. on Veterans Day, Franklin Morales-Monterroso and Taylor Henry, who met while serving in the Navy, welcomed their first child into the world, Julian Michael Morales, at 8 pounds and 28 1/2 inches.

Julian is a Veterans Day baby, born at UMMC, to parents who are veterans and several family members who are veterans, including his grandmother, Tammy Henry, who gave birth to Taylor while serving in the Air Force.

November 8, 2019 - 9:04am
posted by Howard B. Owens in UMMC, batavia, Bethany.
Video Sponsor

Wayne Walker, now a Batavia resident after spending much of his life in Bethany, is an Army and Air Force veteran, a volunteer firefighter, a member of the American Legion, and, most proudly, a member of the Genesee County Honor Guard.

He's also alive today because of modern medical care. A heart pump now does about 80 percent of the work of circulating the blood through his body because his heart was no longer up to the task.

Walker received his heart pump at Rochester General Hospital on March 5 and received follow-up care at Unity and at United Memorial Medical Center.

Yesterday, Walker received a surprise reception at RGH to honor his commitment to recovery and to his community.

August 14, 2019 - 2:39pm

Press release:

United Memorial Medical Center, of Rochester Regional Health, in Batavia announced today that it is a recipient of the Healthgrades 2019 Patient Safety Excellence AwardTM.

This distinction places United Memorial Medical Center among the top 10 percent of all short-term acute care hospitals reporting patient safety data as evaluated by Healthgrades, the leading online resource for information about physicians and hospitals.

“We’re bringing the same level of care you would expect in a big city hospital here to Batavia,” said United Memorial Medical Center President Dan Ireland. “Our patients deserve to have great care close to home.”

During the study period (2015 to 2017), Healthgrades 2019 Patient Safety Excellence Award recipient hospitals demonstrated excellent performance in safety provided for patients in the Medicare population, as measured by objective outcomes (risk-adjusted patient safety indicator rates) for 14 patient safety indicators defined by the Agency for Healthcare Research and Quality (AHRQ).

Healthgrades found that patients treated in hospitals receiving the Patient Safety Excellence Award were, as compared to patients at non-recipients hospitals, on average*:

  • 55.9 percent less likely to experience an accidental cut, puncture, perforation or hemorrhage during medical care.
  • 50.9 percent less likely to experience a collapsed lung due to a procedure or surgery in or around the chest.
  • 64.4 percent less likely to experience pressure sores or bed sores acquired in the hospital.
  • 57 percent less likely to experience catheter-related bloodstream infections acquired at the hospital.

In addition, if all hospitals in the country performed at the level of award recipients for each of the 14 Patient Safety Indicators, 127,667 patient safety events could have been avoided.*

“We are proud to recognize the recipients of the 2019 Healthgrades Patient Safety Excellence Award, which shines a spotlight on the hospitals that are preventing the occurrence of serious, potentially avoidable complications, for patients during their hospital stay,” said Brad Bowman, MD, chief medical officer, Healthgrades. “We applaud these hospitals and their commitment to providing the best possible care for every patient.” 

Two UMMC service lines received the Healthgrades five-star rating for 2019.

  • Orthopaedics, for the total hip replacement program
  • Gastrointestinal, for treatment of gastrointestinal bleed

“Awards and accolades like these are meaningful because they are a reflection of United Memorial Medical Center’s and Rochester Regional Health’s commitment to constant improvement,” Ireland added.

“Throughout the entire region, our health system has an ongoing commitment to improving quality and safety. We share expertise and best practices with each other so all of our patients can benefit.”

View Healthgrades hospital quality methodologies.

*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology which is based primarily on AHRQ technical specifications (Version 5e and 2018) to MedPAR data for years 2015 through 2017 and represent three-year estimates for Medicare patients only.

August 5, 2019 - 8:22am
posted by Howard B. Owens in crime, batavia, UMMC, news.

The Batavia Police Department is looking for the public's assistance with identifying the suspects in the attached picture.

The suspects were involved in an alleged hit-and-run property damage accident at UMMC on July 29.

UPDATE 11:46 a.m.: The people in the photo have been identified.

Police say, "They have been contacted and rectified the situation."



August 2, 2019 - 11:24pm
posted by Howard B. Owens in UMMC, Rochester Regional Health, YWCA, Healthy moms, video.
Video Sponsor

It can be tough being a mom and Friday, UMMC and the YWCA came together for a Mom's Health Resources Fair at the Y to provide local moms with help and advice.

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