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Batavia man wastes no time responding to diabetes scare, credits UMMC's Healthy Living program

By Mike Pettinella

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Being a “numbers person,” when some key figures indicating the status of his health didn’t add up, Chris Ace sprang into action.

In August, the 49-year-old Batavian was losing weight and was extremely thirsty. Although he hadn’t paid a visit to the doctor’s office in about eight years, he felt he needed to call his primary physician – Dr. Suwarna Naik – and find out what was going on.

“I wanted to do whatever I had to do immediately to correct the problem,” said Ace, a process engineer at Chapin International Inc. “The way I was eating, I had no business losing weight and although it was in the summer, I was really, really thirsty – drinking a ton of water.”

Ace said he did some research online and figured his symptoms were related to either diabetes or a thyroid problem, leaning more toward the former. When his blood sugar count was determined to be 476 and his A1C level came in at 12.1 (Glycated Hemoglobin Test), he knew things had gone haywire.

The very next day, Ace found himself taking part in a one-to-one consultation with Amy Miller, registered dietitian and certified diabetes educator for United Memorial Medical Center's Health Living department.

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“A normal blood sugar reading, according to the American Diabetes Association, is 80 to 130 – that’s fasting, before meals,” Miller said, “and the A1C ranges are 4 to 5.6, normal; 5.7 to 6.4, pre-diabetes, and 6.5 or more, diagnosis of diabetes.”

Without question, Ace’s numbers were in the danger zone, with the readings combining to put his average blood sugar level for three months at 300.

Ace’s condition – Type 2 diabetes -- was not a result of being extremely overweight; it was more about the amount of carbohydrates that he was consuming on a regular basis.

“I ate two good meals a day, breakfast -- usually fruit and yogurt -- and a salad for lunch, but I went off the rails at night, figuring that since I ate healthy meals during the day, I would be OK,” he said. “My wife, Lisa, and I would go out for ice cream and, since she is such a great baker, I was eating a lot of sweets. And I love chocolate.”

He said that learning about the disease from Miller and attending three of the department’s Living Healthy With Diabetes classes in September have made all the difference in the world as he now has his blood sugar in check and his A1C down to 5.6.

"I thought that I wouldn't like sitting through two-and-a-half-hour classes, but it went by just like that," he said. "I learned so much from Amy."

In fact, Ace could be considered a “poster child” for diabetes awareness through his motivation, record-keeping and diligence, Miller said.

Fittingly, November is National Diabetes Awareness Month, an annual event to inform the public of the risk factors, symptoms, types of diabetes and steps that can be taken to keep things under control.

As it stands, more than 30 million people in the United States have some form of diabetes and one in four don’t realize they have it.

“Chris came in with materials from his primary care physician and a list of questions during our first meeting, and he was very motivated,” Miller said. “The numbers really work for him. After showing him the numbers, he latched onto those numbers and went with it. He executed what needed to be done and implemented those changes.”

Miller and Jill Pickard, a registered nurse and certified diabetes educator, teach the Living Healthy with Diabetes course, a four-part ADA-accredited* series that covers facts about the disease, testing, carb counting and medications/complications.

The classes are scheduled on Thursdays at various times each month at the Healthy Living office at 164 Washington Ave. Most insurance plans cover the sessions, Miller noted.

Ace said he learned that the “biggest component is knowing how to eat.”

“Anytime I heard the word diabetes, I thought of sugar, sugar, sugar,” he said. “You can eat sugar. It’s all about counting the carbs. That’s the way to control my blood sugar.”

Miller said there is no such thing as a “diabetic diet.”

“We use the meal planning method – carb counting,” she said. “There is no right or wrong way. It’s about balancing the diet with adequate nutrition, including all of the food groups, with special attention to carbohydrate intake. It’s important to eliminate excess sugary foods like candy bars and sweets, and make healthy food choices.”

Miller said she uses the BMI (Body Mass Index) chart to determine a person’s target weight, based on his or her height.

Both Ace and Miller see his story as a cautionary tale to others with diabetes or experiencing similar symptoms.

“Chris’s story is very empowering for others,” Miller said. “Diabetes doesn’t take a break. It’s a constant and it can really wear on people, and can cause depression.”

Ace’s advice is to the point: “People should go to the doctor. Don’t put it off like I did.”

In fact, Ace, who is utilizing a special app to count his daily carbs, has become an unofficial spokesperson for Healthy Living.

“When I told a coworker about my diabetes and what I am doing now, he said, ‘You’re always eating a healthy lunch, and you have it?’ ”

Soon after, that coworker had made an appointment to see his doctor.

*ADA: American Diabetes Assocation.

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For more information about UMMC’s Healthy Living department and the Living Healthy With Diabetes program, call (585) 344-5331.

Photo: Amy Miller and Chris Ace outside the UMMC Healthy Living office. Photo by Mike Pettinella.

Photos: Veterans' Day ceremony at the War Memorial

By Howard B. Owens

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The men and women who have served the United States in military service were honored by local veterans today, Veterans Day, in services at the County Park, the VA Hospital, the State Veterans Home, and the Upton Monument.  

These photos are from the ceremony at the St. Jerome's War Memorial.

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Below: A video submitted by UMMC of Dan Ireland, the hospital's CEO, delivering a Veterans Day message.

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Video: Hochul at UMMC to announce $200K grant for nursing careers

By Howard B. Owens
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Lt. Gov. Kathy Hochul visited UMMC on Wednesday to announce the hospital will receive a $200,000 state workforce development grant to help people enter the nursing career. The grant is part of an $18 million statewide project announced yesterday by the governor's office as part of Workforce Development Awareness Week.  

Press release from the governor's office:

Governor Andrew M. Cuomo today announced that, during Workforce Development Awareness Week, New York State has been awarded an $18 million federal grant to fund educational opportunities that train New Yorkers for in-demand jobs, support entrepreneurs, and help small businesses recover from the coronavirus pandemic.

New York was one of just eight states to receive the funding -- made available through the CARES Act -- and received the most of any state that was awarded a grant. 

"The coronavirus pandemic is far from over, and as we continue to fight against this deadly virus, we must also respond to the economic devastation it has caused," Governor Andrew Cuomo said. "With millions of Americans out of work, we must use every resource available to train New Yorkers to compete -- and succeed - in this difficult economic situation.

"Our workforce is the bedrock of our economy, and I know that this funding will help bridge the gap between education and industry, allowing us to build back better by uplifting both individuals looking for jobs and small businesses across the state."  

"We are making success accessible ensuring New Yorkers have the training and skills they need to seek new jobs and opportunities as we continue to battle this pandemic," said Lieutenant Governor Kathy Hochul. "Our ongoing workforce development initiative is supporting efforts to improve the economic security of women, youth and other groups that face significant barriers by making job placement more inclusive and leaving no New Yorker behind.

"We are sending a clear message to New Yorkers that they will have the training and skills they need to succeed as we build back better, smarter and stronger for the future."

The New York State Department of Labor will partner with the Office of Workforce Development, Empire State Development, New York's ten Regional Economic Development Councils, the State University of New York, and the City University of New York to allocate the federal grant funding on programs that support New York's continued economic recovery. 

Educational programs will focus on developing the skills needed to succeed in emerging growth industries like tech, logistics, and advanced manufacturing, and supporting entrepreneurs. New York's multipronged approach will include four elements:

1) Education for Hard-Hit NYC: In New York City, which was among the worst-hit COVID-19 communities, the CUNY system will assist in training residents with the digital skills needed for in-demand sectors such as data analytics, cybersecurity, advanced logistics/supply chain, digital marketing and communications, and software development. 

2) "Stay Near, Go Far" at SUNY: At 30 community colleges across the State, SUNY will leverage its existing "Stay Near, Go Far" initiative to train New Yorkers in high growth industries, including technology, healthcare, and advanced manufacturing, and provide them with the entrepreneurial skills needed to open their own businesses.

3) Entrepreneurship Boot Camps: Building on its existing resources, Empire State Development will host a series of intensive workshops and boot camps to train entrepreneurs and small business owners on how to run their own business during - and after - the pandemic. 

4) Industry Focus, Regional Results: The Department of Labor will issue a competitive Request for Proposals and work with New York State's 10 Regional Economic Development Councils to identify industry-driven programs that either train job seekers to meet current local employment needs or are designed to address future economic and workforce development needs.

A hearty seal of approval: UMMC granted three more years of accreditation in echocardiography

By Press Release

Press release:

United Memorial Medical Center Department of Cardiology in Batavia has been granted an additional three-year term of accreditation by the Intersocietal Accreditation Commission (IAC) in echocardiography in the area(s) of adult transthoracic, adult stress.

This latest accreditation awarded to United Memorial Medical Center Department of Cardiology demonstrates the facility’s ongoing commitment to providing quality patient care in echocardiography. 

Echocardiography is used to assess different areas of the heart and can detect heart disease or signs of serious conditions. Heart disease is the leading cause of death in the United States, followed closely by stroke as the fourth highest cause of death.

According to the American Heart Association (AHA), more than 2,150 Americans die each day from cardiovascular disease, which amounts to about one every 40 seconds. 

There are many factors that contribute to an accurate diagnosis based on echocardiography. The training and experience of the sonographer performing the procedure, the type of equipment used and the quality assessment metrics each facility is required to measure, all contribute to a positive patient outcome.

IAC accreditation is a “seal of approval” that patients can rely on as an indicator of consistent quality care and a dedication to continuous improvement. 

Accreditation by IAC indicates that United Memorial Medical Center Department of Cardiology has undergone an intensive application and review process and is found to be in compliance with the published Standards.

Comprised of a detailed self-evaluation followed by a thorough review by a panel of medical experts, the IAC accreditation process enables both the critical operational and technical components of the applicant facility to be assessed, including representative case studies and their corresponding final reports.

'Exceptional' mom care: UMMC earns five-star ratings for baby deliveries

By Press Release

Press release:

Rochester Regional Health is proud to announce five-star ratings for vaginal delivery at Newark-Wayne Community Hospital, United Memorial Medical Center and Unity Hospital a five-star rating for C-sections at Newark-Wayne Community Hospital and United Memorial Medical Center as recognized by Healthgrades, the leading resource that connects consumers, physicians and health systems.

UMMC has received a five-star rating for vaginal delivery for the last six years and Newark-Wayne and Unity have received it for two consecutive years.

The five-star rating indicates the hospitals’ clinical outcomes for vaginal delivery and C-sections are statistically significantly better than expected.

“The five-star ratings reflect our teams’ commitment to providing the highest quality of care to all patients during some of the most profound moments in their lives,” said Meghan Aldrich, VP of Operations for Women’s Health. “We appreciate the trust our community puts in us to take care of their families, and we are proud to relentlessly pursue ever more extraordinary care for our patients.”

“Hospital quality should be top of mind for consumers when they evaluate and compare hospital performance,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “Women who select a hospital with a five-star rating can feel confident in their choice knowing that these organizations are committed to providing exceptional women’s care to their patients.”

Healthgrades analyzed all-payer state data for 16 states for years 2016 through 2018. Healthgrades found that there is a significant variation in hospital quality between those that have received five-stars and those that have not. For example, from 2016 through 2018, women having a vaginal delivery in hospitals rated five-stars have, on average, a 43.6-percent lower risk of experiencing a complication while in the hospital than if they were treated by hospitals rated one-star.

View Healthgrades hospital quality awards and methodologies.

Learn more about how hospitals partner with Healthgrades.

Video: UMMC part of rooftop honey bee program at Rochester Regional Health

By Howard B. Owens
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Last year, Unity Hospital in Rochester became the first hospital in Upstate New York to launch a rooftop honeybee program. This summer that program expanded with honeybee hives now on the roofs of Clifton Springs Hospital & Clinic, Newark-Wayne Community Hospital, Rochester General Hospital and Batavia's United Memorial Medical Center, as well.

This program supports Rochester Regional Health’s sustainability mission to strengthen and support our local environment. The bees produce honey and is bottled and available to employees, patients, and visitors for purchase. There are about two million bees total between all video hospital roofs.

Video supplied by Rochester Regional Health; edited by The Batavian.

Batavia's UMMC on the cutting edge of robotically assisted knee replacement surgery

By Billie Owens

Press release:

Genesee Orthopaedics surgeons are now performing robotically assisted knee replacement surgery at Rochester Regional Health United Memorial Medical Center with the help of Zimmer Biomet’s ROSA® Knee System.

United Memorial Medical Center is one of four Rochester Regional Health system hospitals to invest in this new orthopedic and joint replacement technology, making them the first healthcare system in the Rochester region to perform a robotically assisted total knee replacement. 

The assistance of ROSA, which stands for Robotic Surgical Assistant, provides a greater degree of accuracy for the orthopedic surgeon and a quicker return to daily activities for the patient.

On Friday, Matthew Landfried, MD, Chief of Orthopedic Surgery at United Memorial Medical Center, was the first to perform the procedure in the Greater Rochester Area and did so in Batavia.

“We are thrilled to bring this emerging technology to our rural hospital and provide local access to this level of care,” said Dan Ireland, president of United Memorial Medical Center. “Having teams that embrace this advanced technology is an extreme benefit to our patients, providing them with the best possible outcomes and the care they need, close to home.”

Total Knee Replacement is one of the most commonly performed elective surgical procedures in the United States with approximately 700,000 conducted in a year. It is also the most common surgery performed within the health system with more than 2,000 knee replacements conducted each year. Almost all patients who are candidates for total knee replacement qualify for the procedure using robotic assistance. 

Prior to surgery, the ROSA Knee System’s 3D model virtually tracks how the patient’s knee moves in real time. If a patient’s knee moves even a fraction of an inch, the robot will know and adjust accordingly. This data provided enables surgeons to use computer and software technology to move surgical instruments executing the procedure with an extremely high degree of accuracy.

“No two patients are the same,” UMMC's Dr. Landfried said. “The robot doesn’t operate on its own but is instead used to assist us in making an accurate incision. The Rosa System personalizes surgical procedures to each individual patient’s anatomy, allowing for greater precision and accuracy during the procedure.”

This minimally invasive procedure offers the following benefits:

  • Less pain;
  • Quicker return to daily activities;
  • Shorter hospital stay;
  • Increased longevity of the implant;
  • Reduced blood loss;
  • Reduced injury.

Rochester Regional Health’s Surgery program ranks in the top 1 percent in the Northeast year after year for robotic assisted procedures. The acquisition of the Rosa Knee System is an extension of the health system’s continued investment in robotics and technology. The system has been at the forefront of robotically assisted surgery for more than 15 years with more than 10,000 robotic surgeries to date.

In the coming weeks, procedures will begin at Rochester General Hospital, Unity Hospital and Newark-Wayne Community Hospital.

Rochester Regional Health closes COVID-19 evaluation tents, transitions back to ERs and Immediate Care centers

By Billie Owens

Press release:

Rochester Regional Health transitioned care back to Emergency Departments and Immediate Cares from evaluation tents at Unity Hospital, United Memorial Medical Center in Batavia, and Clifton Springs Hospital & Clinic this week.

The drive-thru evaluation tent at Wilson Immediate Care on the Rochester General campus will remain operational for employee testing and respiratory evaluations only.

The pre-operative testing done in these tents will now transition to Patient Service Centers and the Linden Oaks Surgery Center. The locations and hours of these sites are listed below.

Since the pandemic began, nearly 25,000 patients and 21,000 COVID-19 tests were performed in the tents. This is in addition to the more than 800 discharges of patients from the hospital systemwide (more than 750 in Monroe County). 

All Pre-Op Testing

Patient Service Center

Address

Hours

Batavia PSC

106 Main St., Suite 47B 

Batavia, NY  14020

 

Monday - Friday:  8 a.m. - 4 p.m.

Saturday:  8 a.m. – 1 p.m.

 

Clifton Hospital PSC

 

2 Coulter Road

Clifton Springs, NY 14432

 

Monday - Friday: 8 a.m. – 5 p.m. 

Saturday: 8 a.m. – 1 p.m.

Linden Oaks PSC

 

10 Hagen Drive Suite 120 

Rochester NY 14625

 

Monday - Friday 8 a.m. – 3 p.m.

Saturday: 8 a.m. - 1 p.m.

 

Linden Oaks ASC 
(Drive-thru in the parking lot)

 

10 Hagen Drive 

Rochester NY 14625

 

Monday, Tuesday, Wednesday, Friday: 7 a.m. – 3 p.m.

 

Newark Union PSC

 

165 Union St.

Newark NY 14513

 

Monday- Saturday: 8 a.m. – 1 p.m.

 

Park Ridge/Unity POB PSC

 

1561 Long Pond Road, Suite 111 

Greece NY 14626

 

Monday- Friday: 8 a.m. – 4 p.m.

Saturday: 8 a.m. – 1 p.m.

 

Titus PSC 

 

485 Titus Ave.

Rochester NY 14617

 

Monday- Friday: 8 a.m. -- 4 p.m.

Saturday: 8 a.m. – 1 p.m.

 

COVID-19 Evaluations  -- These are NOT walk-in testing sites, patients will be evaluated and tested only if they meet the criteria (we do not test everyone. The MCC state-run tent does.)  

Immediate Care

Address

Hours

Immediate Care – Chili

 

3170 Chili Ave. 

Suite T1A

Rochester, NY 14624

 

Monday -- Friday: 9 a.m. - 9 p.m. 

Saturday & Sunday: 9 a.m. -  8 p.m.

Immediate Care Webster

1065 Ridge Road

Webster, NY 14580

 

Monday - Friday: 9 a.m. -- 9 p.m. 

Saturday & Sunday: 9 a.m. --  8 p.m.

Immediate Care – Penfield

 

2226 Penfield Road

Penfield, NY 14526

 

Monday – Friday: 9 a.m. – 6 p.m.

Saturday & Sunday: 9 a.m. – 3 p.m.

Immediate Care – Irondequoit

 

2701 Culver Road

Rochester, NY 14622

 

Monday - Friday: 9 a.m. - 9 p.m. 

Saturday & Sunday: 9 a.m. -  8 p.m.

Immediate Care – Wilson

 

1425 Portland Ave., Wilson Building 

Rochester, NY 14621

 

Monday - Friday: 9 a.m. - 9 p.m. 

Saturday & Sunday: 9 a.m. -  8 p.m.

Immediate Care – Greece

 

2745 W. Ridge Road

Rochester, NY 14626

 

Monday - Friday: 9 a.m. - 9 p.m. 

Saturday & Sunday: 9 a.m. -  8 p.m.

Immediate Care – Henrietta

 

2685 E. Henrietta Road

Henrietta, NY 14467

 

Monday - Friday: 9 a.m. - 9 p.m. 

Saturday & Sunday: 9 a.m. -  8 p.m.

Immediate Care – Batavia (The Jerome Center)

 

16 Bank St. 

Batavia, NY  14020

 

Monday – Friday: 9 a.m. – 9 p.m.

Saturday & Sunday: 9 a.m. – 7 p.m.

Rochester Regional Health wants to stress visitation rules, eliminate confusion

By Billie Owens

Press release:

As you all know, visitation began at our Rochester Regional Health hospitals today at noon, including United Memorial Medical Center in Batavia.

Today visitors were welcome from 12 to 1 p.m. and they will again be welcome today from 4 to 7 p.m.

After today, the visiting hours are 9 a.m. – 1 p.m., and 4 p.m. – 7 p.m. seven days a week.

There has already been some confusion at some of our facilities about what the visitation rules are. We would like to reiterate the following points:

  • Each patient is allowed to designate two visitors for the length of their hospital stay.
  • Each patient can have ONE VISITOR at a time for a MAXIMUM of FOUR hours a day.
  • Two visitors will NOT be permitted at the facility at the same time (we are having people show up in pairs). If they show up in pairs, one will have to leave the facility and come back when the other has finished visiting and left the building.
  • Visitors will have to register at the entrance to the facility and provide an ID.
  • Visitors MUST wear a mask and wear it PROPERLY. If they do not have a mask, we will provide one. The proper way to wear a mask or face covering is to COMPLETELY COVER YOUR NOSE AND MOUTH. If visitors fail to comply, they will not be allowed to visit the patient and be asked to leave.

Please know that we are doing our best to follow the NYS guidelines for visitation. We know people want to see their loved ones and we want to allow them to do that, but we have to continue to make safety the priority and do all we can to mitigate the spread of COVID-19.

This is a tough time for everyone and we appreciate your patience and understanding.

For yesterday's press release regarding visitation and the strict policy in place for it, click here.

UMMC Pain Center nurse awarded 2020 St. Jerome Guild scholarship

By Billie Owens

Submitted photo and press release:

Nicole Hopkins has been awarded the 2020 St. Jerome Guild Health Professional Scholarship.

Hopkins is a registered nurse who has worked at UMMC, dedicating six years to patients in the UMMC Pain Center.

She is striving for her BSN advanced degree in Leadership Management, carrying a 4.0 average at Roberts Wesleyan College. The recipient received a $500 scholarship in memory of Dorothy Baker, a dedicated Honorary Guild volunteer.

The St. Jerome Guild Inc., offers the annual scholarship to applicants who are currently employed at UMMC/Rochester Regional Health and are pursuing advanced degrees in healthcare fields.

The Guild’s Gift Shop operates entirely by volunteers, and is coined “The County’s Best Kept Secret” located in the Jerome Center and hopes to reopen in the near future. Proceeds from the Gift Shop continues to purchase equipment for UMMC.

In the photo, Hopkins holds a plaque representing the Guild’s current initiative, “Home Town Heroes, 2020 Wall of Warriors.”

The GLOW community is welcome to support this initiative by donating $10 per star representing one of the 1,000 UMMC employees located at the North Street and Bank Street campuses.

All proceeds from this initiative will be donated to UMMC to purchase vital equipment.

Checks can be made payable to: St. Jerome Guild Inc., 16 Bank St., Batavia, NY 14020.

Employees at Rochester Regional Health in Batavia take a knee for George Floyd

By James Burns

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Photo by Jim Burns.

Batavia employees of Rochester Regional Health / United Memorial Medical Center take a knee at the War Memorial at Jerome Center at 8:46 this morning.

The time of 8:46 signifies the length of time a white police officer in Minneapolis, Derek Chauvin, knelt on the neck of George Floyd May 25, killing him. The police were called after a store clerk suspected Floyd of using a counterfeit $20 bill at the store. Three other officers at the scene are also charged in the case: J. Alexander Kueng, Thomas Lane and Tou Thao.

A message from Rochester Regional Health President and CEO Eric Bieber, M.D.:

"Today, we as healers at Rochester Regional Health stand with you for healing. The events we have witnessed in our nation and community these past few days are almost unbearable to describe. Already frayed by fighting COVID-19, we witnessed the brutal death of George Floyd — a horrific repeat of too many deaths gone before. Then in our own Rochester community, a peaceful protest devolved into violence.

"Each member of our Rochester Regional Health team is touched by these tragedies—more than 17,000 souls, along with our friends, loved ones, neighbors, and families. And of course, you, our patients. Many of you were born and raised in Rochester. Others hail from every continent on earth. We are diverse in every possible way — race, ethnicity, job description, cultural background, and religion.

"While diversity is our strength, there is more work to be done to bridge the divide. Today we are united in our grief and our resolve. All throughout the coronavirus pandemic, we have been telling you that we will get through this together. Those words mean more now than ever. Together is the way we will get through this to mend our hearts and community.

"Thank you, each of you, for your precious differences and united spirit."

Operation Thanks From Above

By James Burns

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"Operation Flight From Above" flew over Batavia’s VA home and UMMC to thank healthcare providers for their effort during the COVID-19 crisis.

The flyover consisted of two World War II era planes. Geneseo’s National Warplane Museum’s  C-47 "Whiskey 7," which saw service over Normandy, France, and a locally owned P51 Mustang called "Mad Max."

After a rough start because of bad weather in the Southern Tier, the formation flew over only about 15 minutes late at 1,300 feet and 180 mph.  

The parking lots and sidewalks around UMCC were full of viewers who got a glimpse of the planes as they flew over during their salute. 

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Next two photos below submitted by Frank Capuano.

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Photo below by Bob Aiken.

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Tomorrow morning, National Warplane Museum honors healthcare workers with flyovers at Batavia VA and UMMC

By Billie Owens

Press release:

The National Warplane Museum (NWM) in Geneseo is honoring WNY healthcare workers and first responders with two flyovers in Genesee County on Saturday, May 16.

At the Batavia VA Medical Center, the flyover will occur at 11:20 a.m. (give or take 10 minutes).

At United Memorial Medical Center, the flyover will occur at 11:24 a.m. (give or take 10 minutes).

"Operation Thanks From Above" will feature NWM's very own Douglas C-47, affectionately named "Whiskey 7," and it will take to the skies accompanied by one other aircraft, a P-51 Mustang named "Mad Max."

The flight will salute the local first responders, medical and essential workers who have served and conitue to serve the WNY region during the coronavirus pandemic.

We hope you can attend and view a flyover. VA medical and UMMC staff members working on Saturday have been notified. 

  • Batavia viewing – in front of Building 1, near Outpatient Entrance, 222 Richmond Ave., Batavia.
  • UMMC viewing is at 330 Summit St., Batavia.

Parking is plentiful and free.

#ROCTheSky

#ThanksFromAbove

Photos: UMMC staff treated to free meals courtesy Casella Waste

By Howard B. Owens

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On three different dates this week, employees of UMMC are being treated to meals from Over the Border Taco Truck, courtesy of Casella Waste.

Casella General Manager Jeff Pero said the company wanted to provide meals to all shifts at the hospital so they served lunch yesterday and today and are set up on Bank Street on Saturday.

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St. Jerome Guild: Show thanks for the 'stars' among us during COVID-19 pandemic

By Billie Owens

From St. Jerome Guild Inc.:

The St. Jerome Guild Inc. is announcing a new initiative to show gratitude for the COVID-19 healthcare workers of the Rochester Regional Health/UMMC and the Jerome Center in Batavia.

As a special tribute to these employees during this pandemic, those serving on the front lines as well as supporting personnel, the Guild would like to honor each one with a gold-embroidered star.  

For the Wall of Warriors 2020, the Guild asks Genesee Livingston Orleans Wyoming (GLOW) community to support this intiative by donating $10 per star, representing each UMMC employee.

We hope to sell 1,000 "gold stars" to honor a thousand UMMC workers.

A star can represent an employee who may be a family member or friend, or just serve as a thank you for health-care providers’ tireless dedication and courage.

It acknowleges the outstanding care they give to patients suffering through these unsettling and disconcerting times.

There is no limit to donors wishing to honor more than one employee!

The star donations will be accepted by check, made payable to:

St. Jerome Guild, with notation "star" and mailed to:  St. Jerome Gift Shop at 16 Bank St., Batavia, NY 14020.

The final project will incorporate all the stars to be embedded into frames that will be on display at the North Street and the Bank Street campuses entitled, UMMC “Home Town Heroes -- Wall of Warriors 2020.”

All proceeds from this initiative will be donated to UMMC to purchase vital equipment needed during the COVID-19 pandemic.

The Guild’s mission is to continually support our local hospital, and especially, now, during these extraordinary times.

Photos courtesy of Rochester Regional Health/UMMC.

Critical federal dollars will keep COVID-19 fight going strong in Upstate NY

By Billie Owens
Press release:
 

U.S. Senator Charles Schumer and U.S. Senator Kirsten Gillibrand today announced that Upstate New York’s rural hospitals, clinics and community health centers would receive an additional $264 million in hospital and health system funding allocated by Health and Human Services (HHS) to combat the coronavirus (COVID-19).

This announcement comes on the heels of Schumer’s announcement last week that New York hospitals received over $1.4 billion in the second round of CARES Act hospital funding.

“This funding is good news for our rural hospitals and health centers throughout Upstate New York that have been fighting to save lives and simultaneously struggling to make ends meet during the ongoing public health crisis, Senator Schumer said.

"Our rural Upstate hospitals and providers have been New York’s heroes in the battle against COVID-19 and these critical dollars will help keep the fight against the virus going strong. I will continue to fight tirelessly to make sure New York’s world-class healthcare workforce and our hospitals get all the federal support they need to beat back this pandemic and get on the road to recovery.”

“Even before this pandemic rural health care providers were struggling to stay afloat and it’s critical that they have immediate access to capital, grant, and loan programs as they combat COVID-19 in New York’s most affected areas,” Senator Gillibrand said.

“Rural hospitals, clinics, and community health centers (CHCs) provide a wide-range of services to some of our most vulnerable populations and they ensure every community has access to quality health care, especially in times of public health emergencies. I will continue to fight for the resources needed to support our rural hospitals and CHCs providing this essential care.”

“Hospitals across New York State are experiencing unprecedented financial strains as they work to battle the COVID-19 pandemic,” said HANYS President Bea Grause, RN, JD. “This week’s targeted funding is a lifeline for our rural hospitals.

"We are tremendously grateful to Senator Schumer and Senator Gillibrand for their continuous work to infuse critical funding into New York and ensure that our rural and hot spot hospitals across the state are not left behind as a result of this pandemic.”

During the CARES Act negations, Schumer pushed the administration to provide this vital $10 billion for rural hospitals and health centers nationally as part of $175 billion Public Health and Social Services Emergency Fund (PHSSEF) he championed and is in addition from the $1.4 billion from the PHSSEF he announced last week.

The Senator explained that with nearly 74,000 confirmed cases in Upstate New York, rural hospitals and healthcare systems are facing financial difficulty and need immediate federal assistance to avoid layoffs and furloughs of healthcare staff who are vital to maintaining the frontline against COVID-19.

According to HHS, recipients of the $10 billion rural distribution can include, rural acute care general hospitals and Critical Access Hospitals (CAHs), Rural Health Clinics (RHCs), and Community Health Centers located in rural areas.

27th District

$20,506,000

Bertrand Chaffee Hospital

 

$3,530,000

Nicholas H. Noyes Memorial Hospital

UR Medicine

$4,192,000

Orleans Community Health

 

$3,492,000

United Memorial Medical Center

Rochester Regional Health

$5,064,000

Wyoming County Community Health System

 

$4,228,000

 

'Once a bedside nurse, always a bedside nurse.' Twice-retired Mary Sage answers the call from UMMC

By Mike Pettinella

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Mary Sage, a longtime nurse at United Memorial Medical Center in Batavia with two “retirement” dates on her resume, said she didn’t blink an eye when hospital officials summoned her back into duty during the COVID-19 pandemic.

“They called me out of the blue. I didn’t expect it but I never hesitated. I said, ‘Yeah, I’ll come back; not a problem,’ ” Sage said today during a Zoom videoconference set up by the Rochester Regional Health public information department.

Sage has been assigned to the medical surgery floor, located on the second floor’s new wing, and is taking care of a variety of patients, including those infected with the coronavirus.

She said she is tapping into her vast experience and knowledge gained over 30 years in the profession to provide just what is needed during what she calls a “very frightening” time.

“I am a better nurse today and a better person today because I’m older (she’s 72) and as you age, you certainly get wiser,” Sage said. “I’ve had to take care of a sick husband, I’ve been a patient myself, and I do believe that makes me a better nurse …”

She said that she has dealt with all kinds of illness, but nothing like the coronavirus that has swept through the world.

“I had a patient last week who they all of a sudden put her on COVID restrictions. It’s very frightening for them. I didn’t hesitate. I garbed up and did what I do,” she said. “But I realized very quickly that the patients are very frightened because they don’t understand what’s happening. You have to go through a lot of explanation – there’s a lot of testing, a lot of this and a lot of that. We have to garb, they have to put the mask on – and it’s just very frightening. But I think with a lot of reassurance, they get through it.”

Sage, who has held several positions at UMMC including supervisory roles, said she recalled the time many years ago when an infection control specialist came to the hospital and taught the nursing staff about pandemics.

“We kind of laughed, but I’m not laughing today … this is the real deal. It’s scary for everybody,” she said, adding that the woman patient with the virus was retested and fortunately the results came back negative.

Since coming back for another stint at UMMC, Sage said that learning the computer has been a “big-time change but it has been fun.”

“I understand that we’re in the information age, however I am a bedside nurse,” she said proudly. “You come into this facility and I’m going to take care of you. So, for me, the computer is secondary but it’s still important. Nursing at the bedside and taking care of your every need is more important to me.”

Sage, who also has volunteered in the surgical waiting area at UMMC since 2011 – racking up 728 volunteer hours through 2019, said she is currently working on a per diem basis. She retired as a full-time nurse for the first time in 2010 and then again in 2016.

“I have been working a couple days since I came back trying to gear up – orientation, learning the computer, getting back in gear,” she said. “It just depends … if we have another surge in the fall, I may work sporadically through the summer and come back in the fall – and I’m perfectly willing to do that.”

Her willingness to jump back into the fray exemplifies the caring nature of nurses and casts a bright light on the profession, which is celebrating National Nurses Week through May 12th, which happens to be the birthday of Florence Nightingale, the founder of modern nursing.

“I remember that when I was very young, this was something I always wanted to do,” said Sage, who grew up in Wyoming County and now lives in Clarence. “Unfortunately, … my parents didn’t see education as very important in those days. But I was still determined. I worked for a year, I saved my money and came to Catherine McAuley School of Practical Nursing here in Batavia that was associated with St. Jerome Hospital. That’s where I got my initial training – in 1967.”

A graduate of Genesee Community College and Daemen College in Buffalo, Sage explained just how far nursing has progressed.

“We carried our meds on a little tray, we gave enemas and passed a few aspirin. The doctors did everything else. When the physicians came into the nurses’ station, you stood up and gave them your chair,” she said. “The information age has certainly enhanced nursing, but once you’re a bedside nurse, you’re always a bedside nurse."

Sage said as she matured she “changed her MO” as far as taking care of patients – shedding a task-oriented approach – and finding satisfaction in knowing she is helping another person.

“I probably would have come back here for nothing because I like doing what I’m doing,” she said. “… that’s what I love the most, that I can go into a patient’s room, I need some basic information and pick up right away. That’s what I care about the most.”

Her children have followed her into the medical field.

Daughter, Barbara, an Elba resident, is a registered nurse at UMMC in charge of the surgical associates’ office, and her son, Jeff, whose home in Akron is not far from his mom’s house, is an athletic trainer at Daemen College in Buffalo.

Asked if it was a good thing that her son is nearby, Sage said it usually is but not at the moment because of the social distancing mandates.

“I can’t see the grandkids right now, so on my way home I’m going to stop and do a dance outside their window,” she said, noting she also enjoys gardening. “You gotta keep moving.”

Photos at top: Mary Sage, taken while speaking via Zoom videoconferencing service earlier today with Stacey Pastuszynski of Rochester Regional Health public information office in background; Sage, second from left, on the UMMC medical surgical floor; Sage and her nursing colleagues.

How Gail Tenney turned a nuisance into help for UMMC workers on the front line

By Jeanne Walton

It didn’t take Gail Tenney long to decide who she wanted to help when the coronavirus pandemic hit.

She works for her family’s businesses, McNickel’s Bottle and Can Redemption and adjoining RJ’s Washroom on Ellicott Street in the City of Batavia.

Given her family’s work at the Redemption Center, and because she knows that for most people “bottles and cans are a nuisance,” an empties drive was the perfect choice for an event to benefit hardworking medical providers at United Memorial Medical Center.

Thus was born "Community Strong with Cans." Tenney visited neighbors on Redfield Parkway, Bogue Avenue and Woodrow Road. They were happy to help!

She collected empties with a $200 redemption value initially, $120 with the next round, and then added $100 from her family. This $420 was used to purchase 55 meals for hospital workers at UMMC.

The meals were from local eatery Commit to Well (inside Eli Fish Brewing Co.) and delivered on April 13; the recipients were more than grateful.

“The ongoing support of our community is such an important piece in our fight against COVID-19," said UMMC President Dan Ireland. "As we all learn how to cope during these extraordinary times and rise to the challenge, our team members are working long hours away from their family—many accomplishing tasks they’ve never done before.

"Our community’s acts of kindness, large or small, keep us going. This outpouring of gratitude reminds us why we’re here, and that the community we care so deeply about, also cares for us. There are not enough words to express our sincere appreciation. We are all so thankful for the heartwarming generosity.”

Now Tenney would like to expand the scope of the project and share the benefits with the people who support their businesses as well, while increasing collection efforts throughout the community.

"Let’s support them, they support us," Tenney said. "…My heart breaks for them" because they are truly the people in need during these difficult times.

Along with the hospital staff, Tenney has selected Care-A-Van Ministries and Community Action of Orleans and Genesee to be recipients in the future.

Paul Ohlson of Care-A-Van said that contributions they receive are distributed according to needs, so it is most helpful to provide them with the funds directly.

Similarly, Lisa Wittmeyer of Community Action is anticipating that any money raised will help in upcoming months when many local residents need to catch up on unpaid rents from the early days of the pandemic.

The Tenney family hopes their efforts will bring a bit of much needed relief to those who need it, without overburdening the people they are asking to contribute. They intend to continue matching funds for money raised.

To donate your empties to "Community Strong with Cans," to arrange a pick up, or to help, please contact Tenney at:  getenney@comcast.net or call/text (585) 993-2060.

Visit Tenney’s Blog here.

Top photo, courtesy of UMMC.

Inset photo right, courtesy of Gail Tenney.

UMMC resumes outpatient lab services at Jerome Center in Batavia tomorrow

By Billie Owens

Press release:

Effective Monday, April 27, United Memorial Medical Center will resume outpatient lab services at the Jerome Center.

Jerome Center, 16 Bank St., Batavia

Monday - Friday:   6 a.m. - 5 p.m.

Saturday: 6 a.m. - 12 p.m.

Sunday: Closed

With the latest universal masking order, don’t leave home without yours! Please wear a mask or face covering -- in addition to social distancing -- as we continue to mitigate the spread of COVID-19.

Thank you for your patience and cooperation as we work to keep our community safe, and thank you for entrusting us with your care.

For more information on COVID-19, visit online here or call 922-INFO.

Note: Lab locations in the Batavia City Center, Le Roy, and Pembroke remain temporarily closed until further notice.

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