Press release:

As conditions evolve with the COVID-19 pandemic, National Grid is providing an update on its services. 

Ensuring the health and safety of our customers and our employees remains our top priority. We will continue to focus on delivering essential customer services, while temporarily suspending nonessential work. 

Services Continuing

• Emergency response – As always, please contact us for all gas and electricity-related emergencies.
• Electricity and gas service – We have a comprehensive emergency response plan in place to keep the lights on and the gas flowing.
• Customer-requested service – We will continue to respond as usual to essential customer needs, such as turning on or off gas or electric services (i.e., for customer moves) — subject to municipal permitting and work restrictions. 
• Regular billing and ability to make payments – Our regular billing process will continue. Customers are encouraged to manage their accounts online. We offer a variety of  payment and billing options designed to make transactions easy and convenient. 

Services Temporarily Paused

• Collections activities & disconnections – We have temporarily suspended collections-related activities, including service disconnections. Customers needing assistance, can view our help making payments page for more information or call to speak with one of our Customer Advocates. Note: Call wait times may be longer than usual.
• Non-essential planned electric outages – We know many individuals are working from home and children are home from school. We are limiting planned service interruptions during this time. 
• Non-essential electric & gas related services – Planned maintenance and services such as manual meter reads, oil-to-gas conversions, gas service upgrades, and meter changes, may decrease the ability to keep social distance. You will be notified of appointment cancellations. 
• Energy efficiency on-premise services – We are temporarily suspending all energy efficiency service activities that require home or business visits, such as energy audits. 
• New York City and Long Island walk-in payment offices – Our National Grid downstate New York payment offices are temporarily closed. For additional payment options, visit ngrid.com/billpay. If you are a cash paying customer, please visit a Western Union location.

We appreciate your attention to this information and value your support. For updates and information on this evolving situation, please continue to visit our website regarding COVID-19.

Sincerely,

Gregory Knight 
Chief Customer Officer

Press release:

There are many families within the greater Genesee region that, during normal circumstances, don’t know where their next meal may come from. During this time of uncertainty, it becomes clearer that as a community, it is our call to help those around us.

Have you felt that urge to help, but just can’t figure out where to plug yourself in?  

Northgate Free Methodist Church will be assisting The Salvation Army with food collection and distribution.

They are setting up a drop-off point on Monday, March 23, between the hours of 10 a.m. and 4 p.m. at their North Campus, located at 8160 Bank Street Road, Batavia.

The Salvation Army is in need of the following items:

• Canned meats
• Peanut butter
• Jelly, soups or chili in cans
• Pastas, rice, beans
• Breakfast items
• Snack items for kids
• Shelf-stable milk

There will be volunteers available to unload items from your vehicle, and safety precautions will be made to maintain social distancing.

Turnbull Heating and Air Conditioning has offered their fleet of vehicles to transfer the goods to The Salvation Army.

The Salvation Army in Batavia is looking for some (relatively) younger people who are willing to volunteer to help shop and hand out food as people come in. This would be on a daily basis for as long as they are able to have food available. They currently are in the office from 9:30 a.m. to 1:30 p.m. each day but as the need grows it will become likely that those hours will grow as well.

*If you can help out, call Todd at 343-6284.

In a time where we are being asked to remain apart, let’s do what we can to help those who are in need right now.

*Editor's Note: We were initially provided an incorrect contact number for Todd, the person to call if you want to volunteer for The Salvation Army. The phone number has been corrected.

From the New York State Workers Compensation Board:

New legislation signed by the governor provides a combination of benefits for eligible employees who are subject to an order of mandatory or precautionary quarantine or isolation issued by the state of New York, the Department of Health, local board of health, or any government entity duly authorized to issue such order due to COVID-19.

These benefits vary depending on the size and annual income of the employer.

• Employers with 10 or fewer employees and a net income less than $1 million will provide job protection for the duration of the quarantine order and employees may use Paid Family Leave and disability benefits (short-term disability) for the period of quarantine. These benefits may provide wage replacement up to a maximum combined total of $2,884.62 per week.
• Employers with 11-99 employees and employers with 10 or fewer employees and a net income greater than $1 million will provide at least five days of paid sick leave, job protection for the duration of the quarantine order, and employees may use Paid Family Leave and disability benefits (short-term disability) for the period of quarantine. These benefits may provide wage replacement up to a maximum combined total of $2,884.62 per week.
• Employers with 100 or more employees, as well as all public employers, will provide at least 14 days of paid sick leave and guarantee job protection for the duration of the quarantine order.

Leave for Quarantine/Isolation of Employee’s Child

The legislation also provides Paid Family Leave for working parents whose minor dependent child is subject to an order of mandatory or precautionary quarantine or isolation. In addition to job protection, eligible employees may receive up to a maximum benefit of $840.70 per week for the duration of the quarantine.

Note: These benefits are not available to employees who are able to work through remote access or other means.

The provisions of the quarantine legislation take effect immediately, ensuring that New York workers will be able to take advantage of these benefits.

Questions?

For more information, visit ny.gov/COVIDpaidsickleave or call the Novel Coronavirus (COVID-19) Hotline at (888) 364-3065.

For more information or to apply for disability benefits and/or Paid Family Leave, visit PaidFamilyLeave.ny.gov/COVID19 or call the Paid Family Leave Helpline at (844) 337-6303.

Shortly, we will be live in an interview with Shawn Heubusch, Batavia's chief of police.

Press release:

National Grid is increasing staffing and closely monitoring Friday’s weather forecast (March 20), which calls for high winds, with gusts of up to 60 mph, across portions of Upstate New York. The company’s field force is at normal staffing levels and remains at the ready if the storm impacts service. Customers are encouraged to keep safety a priority with the following reminders:

           Electricity & Generator Safety

• If a power outage occurs, customers can notify National Grid online to expedite restoration.

• Never touch downed power lines; always assume they are carrying live electricity. Downed power lines should immediately be reported to National Grid at 1-800-867-5222 or by calling 9-1-1.

• Generators used to supply power during an outage must be operated outdoors to prevent the buildup of deadly carbon monoxide. Before operating a generator, be sure todisconnect from National Grid’s system by shutting off the main breaker, located in theelectric service panel. Failure to do this could endanger our crews and your neighbors.

• Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling National Grid at 1-800-642-4272. In a medical emergency, always dial 9-1-1.

• Keep working flashlights and an extra supply of batteries in your home and be sure to charge all electronic devices before the storm.

• Please use caution when driving near emergency responders and crews restoring power.

• Be sure to check on elderly family members, neighbors and others who may need assistance during an outage.

  Stay informed and connected

  Information on National Grid’s pandemic preparedness and a customer Q&A can be found here.

• Customers with active electricity accounts who text "REG" to 64743 can have personalized alerts sent to them via text, email or phone call when we detect an outage on their properties.

• Customers also can text "OUT" to 64743 to report an outage.

• For real-time power outage information, online outage reporting, and in-depth storm safety information, visit National Grid’s Outage Central website. Customers who create an online profile also can sign up for email alerts.

• Visit our website.

Press release:

WASHINGTON, D.C. -- U.S. Secretary of Agriculture Sonny Perdue today (March 19) announced a partnership between the U.S. Department of Agriculture (USDA) and the U.S. Department of Labor (DOL) to help facilitate the identification of foreign and domestic workers that may be available and eligible to transfer to other U.S. agricultural sector employers to fulfill critical workforce needs within the United States under existing regulatory authority during the COVID-19 pandemic.

“Ensuring minimal disruption for our agricultural workforce during these uncertain times is a top priority for this administration,” Secretary Perdue said. “President Trump knows that these workers are critical to maintaining our food supply and our farmers and ranchers are counting on their ability to work. We will continue to work to make sure our supply chain is impacted as minimally as possible.”

“American farmers and ranchers are at the frontlines of maintaining the nation’s food supply,” Secretary Scalia said. “In these unprecedented times, it is critical for them to have the workforce they need. This new partnership between USDA and DOL will help support our farmers, ranchers, and American families.”

Background

USDA and DOL have identified nearly 20,000 H-2A and H-2B certified positions that have expiring contracts in the coming weeks. There will be workers leaving these positions who could be available to transfer to a different employer’s labor certification. The data, available on www.farmers.gov/manage/h2a, includes the number of certified worker positions, the current employer name and contact, attorney/agent name and contact, and the worksite address

This information will be a resource to H-2A employers whose workforce has been delayed because of travel restrictions or visa processing limitations. Employers should be aware that all statutory and regulatory requirements continue to apply. Employers are encouraged to monitor www.travel.state.gov for the latest information and should monitor the relevant Embassy/Consular websites for specific operational information.

This is a recording of today's press briefing. Key points:

• There is still just one test-positive case of COVID-19 in Genesee County.  
• There are now 15 people under mandatory quarantine (10 yesterday).  Some of those people are symptomatic. None of the test results are back yet for the people who are symptomatic. The five additional people in quarantine are as a result of the ongoing case tracing by health department staff to identify people who were in contact with the positive case.
• There is a person from Orleans County who tested positive. That person was not symptomatic when that person traveled to another state on vacation. That person became symptomatic while on vacation. That person, who is at least 60 years old, is now in quarantine in that state. The health department is working to find out who that person might have had contact with before leaving on vacation.
• The ability to test is still limited and that is frustrating, said Paul Pettit, director of public health.
• People can get tested by their doctors. Providers also get test kits through their health care networks but those kits are also in limited supply.  Doctors are putting people into quarantine but the health department would only be notified of a positive test result so the health department does not have a count on people who might be in quarantine on a doctor's orders.

 Update: 4:30 p.m.

From Deanna Cohen: Today by noon, we had 206,080 logins to our website and 159,000 calls.

---------------

The New York State Department of Labor’s staff is being stretched to the limit – and beyond – as thousands of displaced and laid off workers are filing for unemployment benefits.

“Currently, our New York State Department of Labor website is averaging 250,000 logins per day -- a 400 percent increase over the normal average – and we’re seeing over a 1000 percent increase in claims in some areas across the state,” Deanna Cohen, NYS Department of Labor deputy director of communications, told The Batavian this afternoon.

Cohen said the agency is taking major steps to address what she called “this unprecedented increase.”

“We have added server capacity, bandwidth, and dedicated more than 700 staff members to address the influx,” she said, noting that on Tuesday the department received 75,000 calls – about 65,000 more than the number of calls received on an average day. “We are also hiring an additional 65 plus more individuals to address the surge and will be hiring more as we are able.”

She made it a point to say that all New Yorkers will get the benefits they are entitled to; even if they file next week, they will receive their FULL benefit back to the date of unemployment.

Cohen said readers should be aware of the federal government’s enactment of the Families First Coronavirus Response Act, which includes extended unemployment benefits.

“New Yorkers do not need to do anything new -- if the state qualifies for extended benefits, those benefits will be provided automatically,” she reported. “So if individuals are calling with questions about extended unemployment insurance benefits, they should hang up and go to our website at www.labor.ny.gov for more information. This will help keep these phone lines available for their fellow New Yorkers who need to file new claims.”

Press release:

Assemblyman Steve Hawley has supported the bipartisan bill A.10153 that will extend financial coverage to individuals under government-mandated quarantine for COVID-19, or coronavirus. It has been signed by the governor.

The bill temporarily expands eligibility for the state’s paid family leave program to include coverage for individuals under government-mandated quarantine and unable to work.

“I’m glad to see that a reasonable compromise could be reached in the face of this healthcare crisis,” Hawley said. “Our job as legislators is to ease the lives of the citizens we represent, and in a time when jobs are on the line, money is a concern and the future seems uncertain, this is one step toward making the survival of this crisis easier.”

DECLARATION OF A LOCAL STATE OF EMERGENCY

A State of Emergency is hereby declared in the TOWN OF LE ROY, effective at 12 p.m. today, March 19, 2020.

This State of Emergency has been declared due to the existing and continuing declared States of Emergency at the Federal, State, County, and Town of Le Roy, related to COVID-19.

This situation threatens the public safety.

This State of Emergency will remain in effect for thirty (30) days or until rescinded by a subsequent order.

As the Chief Executive of TOWN OF LEROY, County of Genesee, State of New York, I, James R. Farnholz,exercise the authority given me under Section 24 of the New York State Executive Law, to preserve the public safety and hereby render all required and available assistance vital to the security, well-being, and health of the citizens of this Municipality.

I hereby direct all departments and agencies of TOWN OF LEROY to take whatever steps necessary to protect life and property, public infrastructure, and provide such emergency assistance deemed necessary.

James R. Farnholz

Le Roy Town Supervisor

March 19, 2020

Interview with Bill Hume, owner of Foxprowl Collectables.

Press release:

The 18th annual Celebrate Agriculture Dinner originally scheduled for April 18 has been postponed indefinitely.

The dinner is a joint effort of the Genesee County Chamber of Commerce, the Genesee County Farm Bureau, Cornell Cooperative Extension of Genesee County and Genesee County Soil and Water.  

It is hoped that the dinner, which is held at the Alexander Fire Hall and annually draws more than 300 people, can be rescheduled at a later date.

Press release:

Maple Weekend Announcement

Out of an abundance of caution, the New York State Maple Producers Association has decided to cancel the 2020 NYS Maple Weekend.

In Genesee County, that includes participation by Randall’s Maple Products on Smithley Road in Alexander, which had planned to take part in the educational part of Maple Weekend.

This 25th anniversary festival was scheduled this weekend -- March 21-22 -- and the following weekend -- March 28-29 -- at 187 different locations statewide.

Individual sugarhouses will continue to produce, stock and market their excellent crop of maple products. Please contact them directly to order your favorite maple products.

NYS Maple Producers Association is already preparing for an alternative series of open houses later in the year to showcase both producer and product. Consult MapleWeekend.com for future events. If you have questions, contact us via email at:  mapleweekend@nysmaple.com

This is a live interview with Shelly Stein, chair of the County Legislature, co-owner Stein Farms, that we conducted at 2:30. The stream to YouTube started and then stopped.  I restarted it in the middle of the interview. This is a video recording of the entire interview.

Press release:

In an effort to assist current customers with unexpected financial burdens faced during the current coronavirus crisis, Tompkins Bank of Castile has implemented a temporary loan assistance program for our customers.

Our new Loan Assistance Program offers two-month loan payment deferment for various loan types, including consumer and commercial loans and mortgages.

“Our commitment to our customers and community continues to be the driving force for all we do,” said John McKenna, president and CEO. “As a community bank, it is our duty to assist our customers when facing unexpected hardship. We’re grateful to be able to support our customers in any way we can.”

Customers who would like to participate in the program will need to contact their banker via phone or email immediately, or reach out to Tompkins Customer Care Center at 1-877-243-8030 to review options that may be available to them. Please visit our website for more information.

Press release:

In support of NY State’s efforts to slow the spread of the coronavirus, Tompkins Bank of Castile is transitioning to serving customers by drive-up or appointment only as of today, March 19. To make an appointment, customers may call their preferred branch or the Tompkins Bank of Castile Care Center at 1-877-243-8030.

Mobile and Online banking remain available 24/7 for many banking needs, including depositing checks, paying bills, and more. Other service options include:   

• Full service 24 hour ATMs
• Night drop depositories (available at most branches) 

Customers should be aware that the Gainesville Branch will be closing, and the Amherst branch will be by appointment only. Customers who normally bank at the Gainesville Branch are encouraged to schedule appointments at the Warsaw and Castile offices. 

“We are committed to implementing every measure possible to take great care of our employees and our customers, while providing uninterrupted access to your funds,” said John McKenna, president and CEO of Tompkins Bank of Castile.

“We understand the challenges that we all will be facing in the coming weeks, but we want to assure all of our customers that your Tompkins family is here for you. Through the power of our community, our employees, and our customers – we can get through this together.”

The company continues to monitor the coronavirus situation closely, and is following the guidance of relevant authorities, including the Centers for Disease Control and Prevention, the World Health Organization and various state and local government entities. As such, all functions that can be accomplished outside of a physical branch or office location have been moved to a remote environment.

For the most current information on the actions Tompkins Bank of Castile is taking, please visit their website.

Tompkins Insurance Agencies customers are encouraged to call TIA’s Customer Care Center at 1-888-261-2688. 

Tompkins Financial Advisors clients are encouraged to contact their advisor directly, or call 1-800-275-4003.

Due to the coronavirus pandemic, organized bowling at the local, state and national levels has come to a screeching halt -- putting the overwhelming majority of the 1.4 million members of the United States Bowling Congress on the sidelines heading into the peak of the tournament season and down the stretch of the league season.

Without question, it’s a punch to the gut.

For more about the impact of COVID-19 upon the bowling industry -- and to catch up on tournament action that got in before the government's "social distancing" mandates -- click on the Pin Points logo above or the Pin Points tab at the top of this page.